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Schomp BMW - Service Center

Highlands Ranch, CO

2.5
327 Reviews

327 Reviews of Schomp BMW - Service Center

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September 07, 2016

Annual maintnence. A most accommodating dealership. Especially given the number of people they deal with at any one time, it is still amazing how quickly you can get in More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2016 -

Schomp BMW responded

Thank you, Dave!

September 06, 2016

Outstanding Service Department I had the opportunity to use Schompf service twice while at my 2nd home in Steamboat Springs, CO. The customer service I received from Grant & Derek w More

by Cindy McCarty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Devries-Service Dept & Derek-Valet/Drive
Sep 07, 2016 -

Schomp BMW responded

Thank you Cindy! Pleased to accommodate!

September 04, 2016

perfect justin was on it. took care of everything the car needed....He was prompt, curteous, and made sure not only what i requested on the car be serviced More

by myblackbmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin White
Sep 07, 2016 -

Schomp BMW responded

Excellent! Glad to hear Justin was able to accommodate so well. Appreciate the kudos tremendously!

September 02, 2016

Accommodating and very friendly I brought my i3 in for service. Matt was very personable, helpful, reassuring, with great follow-thru. I also received a loaner which was so helpful. More

by sherrys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mueller
Sep 07, 2016 -

Schomp BMW responded

Wonderful to hear - thanks, Sherry! And congratulations on owning practically the most incredible BMW of all time! (We love the i3)

September 01, 2016

Efficient friendly service. When my "smart" car tells the dealer its time for service and i drive in the service bay, it is a nice experience. Someone is waiting to take my car More

by Allan Hale
Recommend Dealer
Yes
Employees Worked With
Josh Harnish, Jason Burke
Sep 02, 2016 -

Schomp BMW responded

Thank you, Allan! Glad your car (and our service department) live up to their technologically-advanced standards!

September 01, 2016

best sales and service experience for my BMW bought my 2011 X3 used from Schomp . Best sales experience with no pressure sales staff who are a pleasure to deal with For the last 3 years i have More

by BMW carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Adams, Jason Burke
Sep 02, 2016 -

Schomp BMW responded

Thank you so much, BMW Carguy! Glad to hear, and we appreciate your loyalty.

August 31, 2016

35000 mile service I received the 35000 mile service per the notification from my car's computer. The service adviser met me at exactly the scheduled time and the car w More

by John Everhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin White - Service Advisor
Aug 31, 2016 -

Schomp BMW responded

This is wonderful to hear, John - thank you for your kudos for our BMW service staff!

August 31, 2016

Excellent customer service The staff is always very friendly and polite, and they are also very knowledgeable. Matt Mueller always makes sure that all of your concerns are check More

by Rccamargo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mueller
Aug 31, 2016 -

Schomp BMW responded

Glad to hear!! Thanks for your patronage and, of course, your kudos for Matt - we're always pleased to help.

August 30, 2016

Great service department My service adviser is Matt Mueller. He is a wonderful help, nice person, and a delight to work with on any of our BMW needs. More

by Ktjakemom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mueller
Aug 31, 2016 -

Schomp BMW responded

Thank you, KTjakemom! Glad to hear!

August 29, 2016

Always pleasant I have always had a pleasant experience during service appointments with Lorenzo and the team. Thank you for your attention to details when service is More

by Jan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorenzo Sanchez
Aug 30, 2016 -

Schomp BMW responded

It's our pleasure, Jan - thank you for your kind words regarding Lorenzo!

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