325 Reviews of Schomp BMW - Service Center
Outstanding service and relationship with Ralph Schomp I have been doing business with Ralph Schomp for approximately 20 years. Being a single woman it means so much to have Ralph Schomp as part of my sup I have been doing business with Ralph Schomp for approximately 20 years. Being a single woman it means so much to have Ralph Schomp as part of my support system. I met Stephen Constable when he was one of the Service Customer Representatives. He took an interest in me as a person as I shared stories about my grandsons. I watched Stephen move into the Manager position over the service department. He is amazing at his ability to oversee the department and still stop and come to personally greet me. I have such trust in working with him. I had a horrible accident before I came to purchase my first BMW, broke my neck and compromised my lower back. I so need to feel safe. The trust I have established in working with Stephen has fulfilled that need to feel safe. I recommend this dealership to anyone that asks. Thank you very much for all you do. More
Great customer service. A+A+A+A+A+ Service department rocks , very pleasant to deal with . They go the extra mile. Would recommend to anyone . Definitely will come back. Sylvester P. Service department rocks , very pleasant to deal with . They go the extra mile. Would recommend to anyone . Definitely will come back. Sylvester P. Kogut Gilbert , Az More
Service rep Jenna is tops! Jenna kept me posted on my repair progress and is very professional and Friendly. She got the problem solved and kept me informed as repairs progress Jenna kept me posted on my repair progress and is very professional and Friendly. She got the problem solved and kept me informed as repairs progressed. On my 3D BMW from Schomp and she is a big part of the reason I'm so loyal. Paul Cooper More
Great Schomp BMW service experience I had a great experience at Schomp BMW. The expediency and late hours the service department is open is a great plus since I was able to set the appoi I had a great experience at Schomp BMW. The expediency and late hours the service department is open is a great plus since I was able to set the appointment for the same day. Greg was very helpful with explaining the issue and guiding me throughout the whole process. I decided to wait for the car instead of using either a shuttle or a car loaner option. The waiting area with various drink and snacks was a great plus. Ability to chat with the genius team is helpful to stay on top of the new BMW technological features and a great way to use up the wait time. More
Epic Experience. Most Trustworthy Dralership in America. Shopping with Schomp is the most fun I have ever had looking for a car--I have bought three cars from them: A Jeep Commander, a Jeep Sahara, and most Shopping with Schomp is the most fun I have ever had looking for a car--I have bought three cars from them: A Jeep Commander, a Jeep Sahara, and most tecently a BMW. I now even happily drive as needed to Highlands Ranch from Colorado Springs for any and all service and maintenance on my car, Because they simply rock. No dealership compares to them, anywhere. Their prices are extremely competitive. No haggling. Straight up all the time, every time. They are truly an amazing team. They are truly happy people. They know their stuff. They make it right. They are passionate about it. They are timely, up front, particularly honest, truly concerned about my experience, and I deeply respect their business model. Its revolutionary, refreshing, and real. I have no association with this company. I am just a demanding physician. I can't speak more highly of a company than I do for Schomp. In particular, I would single out Ms. Crystina Baum, truly one of the most genuine, authentic people I have ever worked with, who made my car buying experience so incredibly fun!! Thank you Crystina, and all the best to her on her new adventure too in Farmington at the Mercedes-Benz store. And thank you to Matt Meuller, who is my goto person for expert advice on my BMW, His joy in what he does is just contageous. Thanks to everyone else at Schomp- you all have to know how incredible a company it is that you are teammates of, because to the person, you all show it, even when you are stressed out busy. You all make me feel incredible, and I am so appreciative of all of you! More
Excellent Service I always have an excellent service experience with Schomp BMW... I am so happy with the new facility, staff and the service. Mike Gibson took care I always have an excellent service experience with Schomp BMW... I am so happy with the new facility, staff and the service. Mike Gibson took care of my car and a small detail which means a lot. More
EFFICIENT AND EFFECTIVE {Matt is an exceptional employee.} The oil overfill sensor came on twice since I purchased our X5 and along the identical stretch of road. The second time the warning came on was after The oil overfill sensor came on twice since I purchased our X5 and along the identical stretch of road. The second time the warning came on was after driving approximately 1,800 miles without any incidents. The service trip to fix it was fast and without any problems and another sensor was also replaced due to testing. Matt Mueller is reason I return to Schomp BMW, he makes the service visit feel as though I am visiting family. He always keeps me appraised of the progress on my vehicle and he answers any and all questions about the invoice in an extremely pleasant and professional manner. I would recommend paying extra to retain matt on the Service Staff. More
GREAT WORK, AFFORDABLE PRICE! Scheduling my appointment was a breeze Patricia and Ariel were fantastic! My advisor Jeff was great! He gave me a timeframe for when my headlights res Scheduling my appointment was a breeze Patricia and Ariel were fantastic! My advisor Jeff was great! He gave me a timeframe for when my headlights restoration would be complete and the job was completed 4 hours ahead of schedule! THEY LOOK BEAUTIFUL! We will always have all our services done here at Schomp BMW A+++ More
Above and Beyond Matt the service adviser that took care of me went above and beyond by personally detailing the interior to ensure it was done to high standards. I wa Matt the service adviser that took care of me went above and beyond by personally detailing the interior to ensure it was done to high standards. I was there to buy snow tires for my 535i, and to get the car immaculately clean inside and out was a great bonus. More
Getting Service Can Be Fun When we arrived at the Schomp Service Center, we were greeted by a friendly, respectful staff. After describing our X5's problem,we were escorted to When we arrived at the Schomp Service Center, we were greeted by a friendly, respectful staff. After describing our X5's problem,we were escorted to the customer waiting area. After a few minutes Lorenzo came to inform us what was needing repair on our X5 and the repair would take about two hours. Yup, in two hours Lorenzo came with a smile and said our X5 was ready. We were pleased and thank you Lorenzo. More