Schomp BMW - Service Center

Service Department is great as usual Had a check engine light on my 2014 320 Friday evening. Talked to a guy named Ryan (Bryan, not sure) in service. He told me to bring car in Sat. Someo Had a check engine light on my 2014 320 Friday evening. Talked to a guy named Ryan (Bryan, not sure) in service. He told me to bring car in Sat. Someone would look at it to determine if the car could wait for a week. Met a young lady in service (she has only been at Schomp for about a month,) and I believe her name was Whitney. She was working there around 1:30 pm when I brought my car in. Anyway, she got my car in, fixed the problem and my normal service was performed. The only reason I started going to Schomp in the first place and now buy new cars from Schomp is all because of service. When I have an issue that really concerns me, service always comes through. Javier Esparza performed the work and did a great job. More

Service appointment Working with Greg Burris is always a pleasure. He is genuine, helpful and attentive. He always works his hardest to help me with any issue I may be ha Working with Greg Burris is always a pleasure. He is genuine, helpful and attentive. He always works his hardest to help me with any issue I may be having with my vehicle. I will work with him every time I may need to go in. I do sometimes have issues with getting the diagnostic team to agree with my service issues but other than that I have always had a great experience with Greg. I rate the quality of work as "good" and not "excellent" because I have driven off the lot before and noticed that the issue I had brought the vehicle in for was not fixed to my standards and the standards that I believe BMW service should maintain. This has nothing to do with Greg and the customer service he has provided me in my many interactions with him. My overall experience with Schomp is one that I would recommend to others and I would highly recommend Greg to anyone. More

Good place, good service, high prices Good dealer, good service, high prices. You get what you pay for. Had a detailed four wheel (xi model) alignment and my car drove wonderful afterwords Good dealer, good service, high prices. You get what you pay for. Had a detailed four wheel (xi model) alignment and my car drove wonderful afterwords. More

Car service Took my car in for check engine light that had come on. Dealer gave me a loaner to run my errands and after a few hours our advisor called to give me Took my car in for check engine light that had come on. Dealer gave me a loaner to run my errands and after a few hours our advisor called to give me update on my car. Over all the experience was good. Love the communication. Would definitely use this dealer again. More

Fast Fix Schomp got me in for service the day after my check engine light came on. Fixed it , vacuumed and washed it. Got it back to me same day.Thanks Schomp got me in for service the day after my check engine light came on. Fixed it , vacuumed and washed it. Got it back to me same day.Thanks More

Told lies Ariel should call me to discuss as I have left him messages. Took car and was not told truth about what was done - just call Ariel should call me to discuss as I have left him messages. Took car and was not told truth about what was done - just call More

Easy service Easy to work with. Kept me informed of my service. Vaccumed and washed my car without me asking. Did a great job looking after my vehicle. Easy to work with. Kept me informed of my service. Vaccumed and washed my car without me asking. Did a great job looking after my vehicle. More

Service Department Professional service from the point of dropping off my vehicle until picking it up. Excellent communication from Scott.. He kept me informed throu Professional service from the point of dropping off my vehicle until picking it up. Excellent communication from Scott.. He kept me informed throughout and promptly called when all work was completed. More