Schomp BMW - Service Center

Customer focused The service advisors are customer focused and do their best to make sure you understand the work done and answer questions for you regarding future wo The service advisors are customer focused and do their best to make sure you understand the work done and answer questions for you regarding future work done. More

Outstanding service...again! The service department at Schomp is excellent. Knowledgeable staff who are looking to make sure you are satisfied. Vehicle returned in time, as promis The service department at Schomp is excellent. Knowledgeable staff who are looking to make sure you are satisfied. Vehicle returned in time, as promise..spotless. More

Excellent I bought my car from Schomp and I have it serviced at schomp. My adviser and the salesperson have always demonstrated interest in my satisfaction and I bought my car from Schomp and I have it serviced at schomp. My adviser and the salesperson have always demonstrated interest in my satisfaction and my interests. I appreciate this in sales and service. More

Best dealership. Best people. Best people to sell and maintain your new vehicle(s). I checked other dealerships and they can't compare. I'll stick with schomp. They provide great Best people to sell and maintain your new vehicle(s). I checked other dealerships and they can't compare. I'll stick with schomp. They provide great value for my money. More

Great service and great service advisor Justin White and Ralph Schomp have always provided great service. Justin has always understood my needs, he understands I'm always in a hurry and hav Justin White and Ralph Schomp have always provided great service. Justin has always understood my needs, he understands I'm always in a hurry and have a lot on my plate, but he never makes me feel hurried. He always goes above and beyond. More

Great service experience! I love pulling into that garage and how simple the service experience is! Ita extremely helpful that I am able to get an appointment that early in the I love pulling into that garage and how simple the service experience is! Ita extremely helpful that I am able to get an appointment that early in the morning so it doesn't disrupt my work schedule. Also, Mr Sanchez is awesome! More

Service Set up service since I live out of the area. I waited in the waiting room for service to be completed. The service rep informed me about a recall t Set up service since I live out of the area. I waited in the waiting room for service to be completed. The service rep informed me about a recall that I was not yet aware of and got this handled during my visit. Great service. Vehicle delivered in a timely manner! More

Schomp just keeps getting better and better Each time I visit Schomp for service they keep surpassing the very high bar of excellence, quality and service that they have set. Makes me never want Each time I visit Schomp for service they keep surpassing the very high bar of excellence, quality and service that they have set. Makes me never want to drive anything else but a BMW just based on the service excellence and friendliness of their employees in the BMW service center. The follow through is exceptional and they really make you feel as if you are important to them. Keep up the great work. Don't ever get complacent! Thank you again! More

Service Department is great as usual Had a check engine light on my 2014 320 Friday evening. Talked to a guy named Ryan (Bryan, not sure) in service. He told me to bring car in Sat. Someo Had a check engine light on my 2014 320 Friday evening. Talked to a guy named Ryan (Bryan, not sure) in service. He told me to bring car in Sat. Someone would look at it to determine if the car could wait for a week. Met a young lady in service (she has only been at Schomp for about a month,) and I believe her name was Whitney. She was working there around 1:30 pm when I brought my car in. Anyway, she got my car in, fixed the problem and my normal service was performed. The only reason I started going to Schomp in the first place and now buy new cars from Schomp is all because of service. When I have an issue that really concerns me, service always comes through. Javier Esparza performed the work and did a great job. More

Service appointment Working with Greg Burris is always a pleasure. He is genuine, helpful and attentive. He always works his hardest to help me with any issue I may be ha Working with Greg Burris is always a pleasure. He is genuine, helpful and attentive. He always works his hardest to help me with any issue I may be having with my vehicle. I will work with him every time I may need to go in. I do sometimes have issues with getting the diagnostic team to agree with my service issues but other than that I have always had a great experience with Greg. I rate the quality of work as "good" and not "excellent" because I have driven off the lot before and noticed that the issue I had brought the vehicle in for was not fixed to my standards and the standards that I believe BMW service should maintain. This has nothing to do with Greg and the customer service he has provided me in my many interactions with him. My overall experience with Schomp is one that I would recommend to others and I would highly recommend Greg to anyone. More