Schomp BMW

Great Genius Team We spent an hour with your great Genius "Marcus Decherd " as he guided us through our new 750i. What a pleasant young man - very informative and kind We spent an hour with your great Genius "Marcus Decherd " as he guided us through our new 750i. What a pleasant young man - very informative and kind. Keep hiring young men like this and your success will continue. We aren't saying that we old folks won't be back for more help in the future, as I am sure we will, but thanks for all you do. More

Encore follow up. I recently purchased a 2016 BMW X5M from Schomp BMW. My follow up appointment was with Jerry Chavez. Jerry is AWESOME! Kathy Powell has a great tea I recently purchased a 2016 BMW X5M from Schomp BMW. My follow up appointment was with Jerry Chavez. Jerry is AWESOME! Kathy Powell has a great team!!! I have been a bimmer driver since 1999 and pride myself on knowing the capabilities and functionality of my vehicles. However, Jerry showed me things that I did not think of asking with regards to the technical features. He answered all of my questions and gave me information that I think makes owning a BMW much more rich. Jerry is very personable and professional. What I like most about Jerry is that he is passionate about the brand. I could talk BMW talk all day with him. Jerry not only knows the product, but also drives what he is passionate about. If other dealerships had a "Jerry", the client would enjoy the experience from start to finish. If you do purchase a BMW from Schomp, I highly recommend requesting Jerry to be your BMW Genius and request Berle to be your Service Advisor. Berle is one great person. He treats my wife with the utmost respect and friendliness. It is after the purchase that matters even more to me because you are going to have to trust your Service Advisor. If Berle says I need this or that, I trust him unconditionally. We hope Schomp keeps this team around for us and others to enjoy the Ultimate Driving Experience. More

Excellent We had a great experience researching and buying our X5, in addition the aupport from bmw genius afterwards was excellent. No complaints, would repea We had a great experience researching and buying our X5, in addition the aupport from bmw genius afterwards was excellent. No complaints, would repeat the experience and recommend to friends. More

Prepare to be taken advantage of Where to start with this frustrating establishment? There were many things that were promised with the car that simply were not done, or lied about (s Where to start with this frustrating establishment? There were many things that were promised with the car that simply were not done, or lied about (such as brand new tires, and misrepresenting the work done to the car before I bought it). I was also lead to believe that the car was certified when I purchased it used, and come to find out from my many visits to the service department, that "this car never would have been certified". As for the service department, there are a couple people that are helpful, like Jake, the technician, he helped me more than any of the service advisers/managers ever did. The advisers/managers never once took me seriously when I had an issue, usually blowing me off completely (possibly because I am younger than their typical customer, but incredibly frustrating nonetheless). Some of the few nice things about this dealer is their longer service hours, their loaner cars, and the group of people they have that details the cars before they are returned from service. Other than that, this dealership is one of the most infuriating that I have had to work with for any of my cars. More

Always helpful!! I bought my first BMW in April. I have been amazed at the customer service of Matt Daymude, who sold us the car and all those in the service departmen I bought my first BMW in April. I have been amazed at the customer service of Matt Daymude, who sold us the car and all those in the service department that have helped me out over little things, like no place to put a front license plate. They all bend over backwards to be helpful, courteous and efficient. More

salesman and managers out to burn everybody went to BMW to purchase a 7 series took a week to get the vehicle because they could not sell it because of the safety factor that the salesman was un went to BMW to purchase a 7 series took a week to get the vehicle because they could not sell it because of the safety factor that the salesman was unaware of supposedly he said we could sell the car while 2 days later manager calls and says no we can there is no sale until safety requirements are completed also service that was promised that they owe was never done they lied and said it was all done come to find out nothing was done it was the same way the day I looked at it not even an oil change or anything they promised very very bad service be careful More

Watch for any Trade-in deflate in Value Their prices are reasonable, but they rip you on your trade.... obviously people want a nicer car, and after enticing you, they rip the carpet from u Their prices are reasonable, but they rip you on your trade.... obviously people want a nicer car, and after enticing you, they rip the carpet from under your feet and low ball you on the trade. I also got sold a package with my car that the car doesn't even have.... They pulled trade values from the same web sites as I did and somehow they came in over $1,000 less than my trade value.... Don't take a trade, take a jack-xxx of a friend to question everything and make sure the car has what you are paying for. More

Horrible buying experience 2 days to attempt to buy a used car only to be lied to by our sales rep about the reason for a turn down. I understand that my credit may not be the m 2 days to attempt to buy a used car only to be lied to by our sales rep about the reason for a turn down. I understand that my credit may not be the most pristine (and big car dealerships only seem to want to deal with pristine credit), so ask about my credit up front, turn in my request for a loan in a timely manner (which did NOT happen) and be totally honest with me about any declines; I know what my credit looks like so I don't need any sugar coating. I will never do any business with any Schomp dealerships in the future and neither will my family. More

Bad experience I bought a truck from there for $15,650 and change. I drove it for 7 months. Here's what I did to it after I sold it and lost $6000. I put new shock I bought a truck from there for $15,650 and change. I drove it for 7 months. Here's what I did to it after I sold it and lost $6000. I put new shocks, rack and pinion, new tires (other tires had inner wear), slave cylinder, clutch bushings, steering column, brakes, ball joints, tie rods etc...This was a financial disaster....beware of their used cars. I would take it to a mechanic and autobody shop first. The checklist they give you that they went through the car and checked it before selling it to you should go in the trash. Go anywhere else and you'll do better.... More