Scholfield Honda
Wichita, KS
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Hailie was a fantastic help in finding my dream vehicle. I was confused throughout the entire process and she patiently explained everything for me so I could understand! 12/10 best saleswoman anywhere arou I was confused throughout the entire process and she patiently explained everything for me so I could understand! 12/10 best saleswoman anywhere around! More
I wish I could give less than 1 star. I took my car in to get a routine oil change done last week and could not have had a worse experience. I took my car into this dealership thinking th I took my car in to get a routine oil change done last week and could not have had a worse experience. I took my car into this dealership thinking that they would be a trusted provider, and I was looking for a new place to get serviced in a new town. First, after specifically noting regular oil change on my booking, they filled my car with synthetic oil (a more expensive type that my car does not need). When I asked them why they did that, they told me first that "that is just what my car took" and then when I told them I have NEVER put synthetic oil in my vehicle, they "must not have seen my note". After this, they came back out with over $1200 of recommended services that "required immediate attention". This included a brand-new battery, front and rear brakes, filters, and fluids. Mind you, I had just gotten my car serviced less than 90 days ago, with my trusted service provider back home, who did not mention any of these things as a concern. I felt uneasy and unsure about this situation, and even though I would absolutely service my car if it needed it, something about it felt wrong. So I went to someone my coworker trusts to get a second opinion, and after inspecting my car they concluded NOTHING WAS WRONG. They genuinely could not figure out why I was being quoted with the services at the other dealership and said they would feel completely safe driving my car, with no need for a new battery/brakes/fluids/filters/etc. I would avoid going to Schofield Honda West at every single cost, especially if you are young, alone, or female. More
“We charge MSRP plus our protection package of $2455 as well as a out of state mark up of $2000 if you registering it outside of Kansas. “This was the response I got from your dealership. It’s really sad t well as a out of state mark up of $2000 if you registering it outside of Kansas. “This was the response I got from your dealership. It’s really sad that your pricing is horrible. Not only are you making people wait for up to 3 months for a car but then tack on $4500 in charges over msrp. Poor customer service shame on you guys for gouging customers in this economy. I don’t think I’ve ever had a dealer try to discourage potential customers from buying a car. Also it asked for an employee’s name on this survey it’s not the sales persons fault for pricing that’s management fault. More
Finance dept- spineless jerks Finance department spineless jerks. The warranty isn't worth the paper it's written on. Literally forcing us to pay 2000 dollars for a warranty (th Finance department spineless jerks. The warranty isn't worth the paper it's written on. Literally forcing us to pay 2000 dollars for a warranty (that wasn't utilized once) after the car with the warranty was totaled out. No spine, no soul, do not buy here. More
Great Salesman Lupe Barajas is one of the nicest car salesman I've ever encountered. Not only did he provide us with the vehicle we were looking for he seemed to be Lupe Barajas is one of the nicest car salesman I've ever encountered. Not only did he provide us with the vehicle we were looking for he seemed to be a generally good guy! Although we did not purchase the vehicle from this dealership, I wanted to put in a good word for Lupe and would suggest that whenever anyone is looking for a vehicle they ask to speak to Lupe. He knows what he's talking about and will answer all your questions about the vehicle in a kind, non-assuming way. Great job Lupe! More
Terrible Service Terrible --Poor service. Multiple strikes with this dealer. Don't go here. They will be happy to sell you a car for sticker and try to sell you multip Terrible --Poor service. Multiple strikes with this dealer. Don't go here. They will be happy to sell you a car for sticker and try to sell you multiple additional packages and warranties. Nitro Fill was a horiffic joke. I took my car to Scholfield 3 or 4 times and eventually had to go somewhere else to have the problem diagnosed and resolved. The dealer referred me to an 800 number and became argumentative when I ask if I could just come in and purchase a tire myself. You have to deal with the warranty company directly. It took multiple phone calls and I evntually just paid for the tire out of my pocket.... at Firestone. My latest and final trip to the shop was for an oil change and rotation. I failed to make an appointment and was turned away for service because it was inconvenient for the shop at 4pm. I barely got the reason for my visit out and was cut off. Funny, I didn't have to make an appointment the previous two times. I've bought two cars here. Wow !!!! I bought locally for service because I drive many miles each month and have a busy schedule. I talked to management who blamed me and said if I hadn't cut off the service guy he might have got me in at their other location across town. It was ok for me to take 30 minutes to drive across town so they could still pocket the costly service. I had someone follow me to drop the car at the East location. Nightmare!! I went to Jiffy Lube and was finished 20 minutes after I pulled in. I would have preferred Honda certified service. Maintenance is extremely important and needs to be timely and reliable.... I have found that this dealer is neither. Draw your own conclusions. More
Best salesman, Brian Watkins Brian Watlins is the best sales professional. He has sold us at least 7 cars both new and used. We recently bought a Honda Pilot 2016. He came to o Brian Watlins is the best sales professional. He has sold us at least 7 cars both new and used. We recently bought a Honda Pilot 2016. He came to our home and reviewed all of the features. I would give him a 5+ star rating. He has also sold multiple family members cars as well. More
Professional We have purchased several new Hondas and a used car from them and my experience has always been the same - very professional and courteous! No pressur We have purchased several new Hondas and a used car from them and my experience has always been the same - very professional and courteous! No pressure and are willing to let you think it over! Highly recommended! More
My experience This was my first experience at the Scholfield Honda dealership and I was very impressed with the employees and management. They were very friendly, h This was my first experience at the Scholfield Honda dealership and I was very impressed with the employees and management. They were very friendly, helpful and non-pushy. Our salesman, Chris Kurth, was very informative and understanding of our needs from start to finish during the trade of our vehicle. He spent time showing us what our new car could do and how each of the features worked. He was a real peach to work with and made the trading process a pleasant experience! I would encourage others looking for a new car to go to Scholfield Honda. They are a nice group of people, selling a great brand of car! Definitely a positive experience. Thumbs up here! More
"Biggest mistake EVER"!! In March we went to Scholfield to look for used cars for my daughter's. They sold us a vehicle that had been wrecked, after telling us it had not bee In March we went to Scholfield to look for used cars for my daughter's. They sold us a vehicle that had been wrecked, after telling us it had not been. Less than 60 days later someone backed into us at Dillons . The body shop said the prior damage was so poorly repaired that it would be several thousand dollars to correctly repair the vehicle. Additionally, they said there was NO WAY Scholfield did not know it had this prior damage. We actually tried to by two vehicles at once, and this was the only car they were willing to come down on the price, I now know why. As a mother, I took my daughters to Scholfield because I thought they would be more honest than a "buy here, pay here lot on Broadway". Boy was I wrong!!! They finally agreed to trade it out for another car after my husband called them. At the time of the trade in they did an estimate to repair the damages and took several thousand off of the trade in price (much more than the estimate from the insurance company was willing to pay us) saying that I would have to try and recoop my cost from insurance company.....and how I was lucky they were doing this in the first place. The purchase/trade in was completed over three months ago, and they are now calling wanting the insurance check. Their own body shop did the repairs, they took several thousand off the trade in and now say they are going to sue me for the money. Nowhere in the contract was it said we were to give them the check. Infact, the New Car Sales Manager, said several times I would have to recoop my money throught the insurance company, the check would be mine. Not only did they try to pawn a wrecked vehicle off on me, they are now trying to get more money out of me. I will be fighting this matter. But BUYER BEWARE!! They are not a honest dealership and take advantage of WOMEN. I will never buy from them again, and will be sure and tell everyone about their bad business practices. More