Scholfield Honda
Wichita, KS
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My wife and I had Ana amazing experience with Scholfield, again! We have bought a couple of cars from them now, and they make the process easy! again! We have bought a couple of cars from them now, and they make the process easy! More
Daniel Carlos always goes above & beyond to take care of his customers!! Awesome guy! We have felt with him several times in the last 5 years always very helpful. his customers!! Awesome guy! We have felt with him several times in the last 5 years always very helpful. More
If you're looking for a good selection and customer service definitely stop in here! We found a vehicle that was reliable, affordable and came with a warranty. They make it easy and comfortable! The service definitely stop in here! We found a vehicle that was reliable, affordable and came with a warranty. They make it easy and comfortable! The vehicle maintenance services is also great! More
My experience at Schofield Honda was absolutely hands down extremely pleasant!! Mr. Doug Porter, who upheld the standard of honesty & integrity, was consistently available through the whole process to en down extremely pleasant!! Mr. Doug Porter, who upheld the standard of honesty & integrity, was consistently available through the whole process to ensure my experience was excellent. This customer service focus was uniform throughout the store when I dealt with other departments as well. I never one time felt like I shouldn't be there. Each department I was introduced to displayed professionalism & knowledge, without arrogance. I highly recommend Schofield Honda for vehicle purchases. More
I have serviced a GMC and Hyundai at Scholfield Honda within the past month. Service was wonderful and they send you the inspection via text to review and pictures with their recommendations. 10/10 in within the past month. Service was wonderful and they send you the inspection via text to review and pictures with their recommendations. 10/10 in communications and customer service, pricing is fair and work is completed in a timely manor. They do have a loaner car fleet, one of my parts did not come in and they gave me a car to drive for the evening. Give them a call today. More
I wanted to give 5 stars so badly. I purchased a vehicle at the West location on Friday and things went downhill from there, it ended with Tyler Alderman saying you can bring the car b I purchased a vehicle at the West location on Friday and things went downhill from there, it ended with Tyler Alderman saying you can bring the car back. All over car mats! I am BIG on customer service and would have been happy with even a small attempt to meet me in the middle. Funny thing is Scholfield Honda has always been my favorite Wichita car dealership, this would have been my fourth vehicle purchased at one of their dealerships. It’s disappointing to see that my dollar is not valued. If I remember correctly Mr. Alderman said “there is no need to sully our reputation over this so you can just go ahead and bring the car back.” WE DID! More
They did not ship the car as they said they would then when they found a shipper they damaged the car in transporting it. I told my son to not accept the car and the salesman of dealership promised they w when they found a shipper they damaged the car in transporting it. I told my son to not accept the car and the salesman of dealership promised they would pay for the damage and unfortunately during the time we were waiting to schedule repair the car was damaged by a drunk driver. so, the dealership backed out of the compensation they promised would be paid for a damaged car upon delivery. The car we had paid for was not the car we received and the business practice of this company is; Well, we can walk away from responsibility of compensating buyer for a car that was received damaged because someone else caused more damage. I disagree with this business practice and way of thinking! They were still responsible for the amount of the estimate. the car was still damaged because of their delivery and we should have been compensated for that! It is not about the money, it is about honor and accountability! The dealership should have done as they had promised they would, but, backed out! If I could return the car and get my money back I would! Nothing disgusts me more than unethical business practices! My family has owned a business for over 95 years and we would never not stand up and be accountable to our customers! But, not all companies feel this way! It is more lead by greed. I would not recommend buying a car from this company primarily because they do not respect nor honor their word to their customer! BUYER BEWARE!!!!!!!! More
Military Veteran, First Responder My experience. ..Over the years, I have bought new vehicles from Scholfield Honda, Wichita, KS and never had any issues. September 2022, I bought a 2018 Kia Optima ..Over the years, I have bought new vehicles from Scholfield Honda, Wichita, KS and never had any issues. September 2022, I bought a 2018 Kia Optima with 52,000 miles for $20,000 (which was the highest market value of an issue-free/worry-free 18 KIA Optima w/52k miles) and in the first two weeks of owning the vehicle my wife told me that the engine was making a noise. Because I am busy, I did not get to check the vehicle for another week and decided to check the oil which was barely visible on the dipstick. I checked the oil again and it was low enough to where no oil was visible on the dipstick. I called Scholfield Honda and told them about the issue and they said to bring it in. The service writer wanted to charge me $166 to confirm what I was telling them. I had to get a manager involved to waive the $166. They kept my car for the majority of the day only to return my car and confirm it was burning oil. I asked what to do with the vehicle and they said, "take it to Kia". I took the car to a Kia dealership and was instructed to drive the car 1k miles for an oil consumption test. Scholfield provides an unlimited mile powertrain warranty but did not offer to work on my car, conduct an oil consumption test or to reach out to Kia for an engine replacement. Because Scholfield sent me on my way, I had to deal with the Kia dealership with the car, have them do the work and get the warranty approved through Kia USA. My new car sat at Kia, with a 60 day tag, longer than we drove it. So, for the first two weeks of owning our new car the engine was shot and making noises. Scholfield would not honor any warranty and told me to take it to Kia because it still had a factory warranty. Kia evaluated the engine and said it would need to be replaced. Our new car sat at the dealership for 37 days until the engine was replaced. During the time my vehicle was getting a new engine, I learned my car was from an auction from the used car sales manager. Had I known this car was from an auction I would have never bought it, I would pass onto the next one. I asked Scholfield for a different car, for a cash value return of my car (they said my car was worth $13,000, at auction, and could probably do $16,500) I asked for the $1500 I had to pay for a rental car while my car was getting a new engine. Scholfield rented and charged me for a rental car. I posted a review about this experience before and a representative from Scholfield called me about it. I removed the review hoping Mr. Cox would settle with me on this matter. No such luck, here it is March 30, 2023 and I still have the Kia, $1500 debt on my credit card and no resolve. SO, my review is back and I hope customers can make an informative decision before buying a car from Schlofield Honda. The Attorney General, Federal Trade Commission, BBB or even Small Claims Court may help customers with similar situations with any dealerships. This situation involves: a vehicle with a warranty (meeting Magnuson-Moss Warranty Act), down vehicle more than 30 days and deceptive business practices customers need to be aware of. Scholfield Honda reads every review and from my experience, not sure what they care more about here. More