Schoepp Motors Middleton
Middleton, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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The service was great. Mark was very helpfull and worked with my wife and I to come to an agreement on a great price for a great vehicle. It was a pleasant experience. Thanks Mark! with my wife and I to come to an agreement on a great price for a great vehicle. It was a pleasant experience. Thanks Mark! More
I just purchased a 2010 Chevy Cobolt ant Patrick made me feel right at home. He also made sure that I got a great interest rate considering my finance position. Also the finace person explaind things in g feel right at home. He also made sure that I got a great interest rate considering my finance position. Also the finace person explaind things in great deail. I will definatly come back to purchase my next veiche from Schoepp. More
I searched for awhile and finally found the perfect truck for me. I contacted Patrick (internet sales manager) and after many conversations, decided to make the 115 mile trip to look at the vehicle. When I for me. I contacted Patrick (internet sales manager) and after many conversations, decided to make the 115 mile trip to look at the vehicle. When I arrived I was treated very well by all of the sales associates and Patrick met with me promptly. Schoepp even had my future vehicle waiting for me inside since it was cold and rainy that day. Patrick was very thorough with going through the truck and off for a test drive we went. When we got back I checked all fluids and even climbed underneath the under body. The truck rode well and with my mechanical knowledge, seemed to be very mechanically sound. The only problem I noticed was the horrible buff and detail job (which Schoepp discounted for me to do myself). I decided to purchase the almost $30,000 vehicle and Patrick worked with me to have the truck delivered (for a reasonable fee) since I did not want to make the trip again. I asked him about the warranty and they explained it was a 3 month/3,000 mile warranty. I specifically asked what would happen if the air conditioning didn't work since I couldn't test it that day due to weather. He assured me everything was inspected and worked perfectly (per the vehicle inspection sheet). Two days later, my baby was delivered. I drove it for roughly 20 miles that day and was very pleased. The next day my 4yr old daughter and I went to use the truck and since it was alot warmer, I turned on the air conditioning. To my surprise the indicator light flashed and went out. I read the owners manual and it stated that the vehicle doesn't let the system run if it is too cold or there is a problem. I contacted Patrick right away and he instructed me to take it to a local GM dealer to have it inspected but the truck may have to go to Schoepp if the repair costs were high. I drove it to a local dealer and sat there for 3 hrs while it was inspected. They found that the lines were empty and recharged the system. They introduced dye to show leaks and sent me home to use the air conditioning for a few days. I brought the truck back to the local dealer and they found the system empty and alot of leaks in the rear system. (4h 40min invested & $20 in fuel total) I contacted Patrick again and he asked me to drive the car down to Madison and they would give me a loaner car during the repair time. I contested that proposal and stated that this wasn't my fault that the inspector (Graig Kerl) pencil whipped the inspection sheet and oviously didn't even try turning the system on inside the cab. I also mentioned that I paid for a delivery so why would I drive it down there. He then offered that I meet the driver 30min from my house and I agreed. I fueled up my V8 and sent brought the vehicle to the meeting point. Schoepp gave me a very nice loaner and today (3 days later) I met the driver at the meeting location again. When I received my vehicle back, it was very low on fuel. Again I fueled up to get home. ($50 total) I instantly inspected the vehicle and noticed that someone graciously left me a 2in long gouge in my paint down to the primer. I am at the point where I want this nightmare to be over and will pay for their damage myself. On a side note: The tires were listed in safe condition also but there was a slow leak due to a bad valve stem. ($34) I absolutely can't believe how this dealer will do anything to move a car quickly off its lot but fail horribly in customer service afterwards. I am happy that they fixed the thing, that they assured was working, but still can't see why I had to spend money out of my pocket and waste time in my very busy schedule to accomodate them. I was told that things break and they were doing me a favor. I understand that they want to find the cheapest way to conduct business but to me this was ridiculous! To end this painfully long review, the buying process with Patrick was good but the dealer as a whole failed in the end. More
This is the second vehicle I've purchased from Schoepp through Patrick. He is always very helpful in finding the right one for me and getting me the best value. Schoepp through Patrick. He is always very helpful in finding the right one for me and getting me the best value. More
I worked with Jason Kossow through the internet and was very pleased with his work, extremely nice young man. When I arrived to see the vehicle he was very helpful and if he did not know something he didn very pleased with his work, extremely nice young man. When I arrived to see the vehicle he was very helpful and if he did not know something he didn't B.S. me, he went and found out the correct answer. When it came time to try to close the deal they brought in the big guns, I can see why some people in previous revues I've read were intimidated by this hard sell technique. I was not a fan of this and let the boss know. That said I was very pleased with Jason's work and helpfulness. The only disappointment I had was that i twice asked if this landrover had the towing package and was told it did.........I think they chose their words carefully and when i went to check out the towing ability found I had no wiring or towing ball......the landrover has a unique attachment that was not included so I now have to purchase the parts and wiring from landrover for an additional $1000.00 plus. More
I went to Schoepp looking for a reliable car with good gas mileage and got more than I went in for! I got a great car, a great price, and great service! Patrick helped me out today and was wonderful. I wi gas mileage and got more than I went in for! I got a great car, a great price, and great service! Patrick helped me out today and was wonderful. I will definitely be recommending him, and Schoepp motors. :) More
I was unsure of what it was I was looking for -- other than a newer vehicle with less miles than I currently have. Patrick listened to what I had to say and found me a vehicle I was very happy with. He wo than a newer vehicle with less miles than I currently have. Patrick listened to what I had to say and found me a vehicle I was very happy with. He worked hard to get me what I wanted at a price I could afford. More
Heard a radio ad about the Memorial Day sale and decided to see what they had. I knew my credit might cause a problem but a couple hours later I drove off in my new used Jeep. Happy. to see what they had. I knew my credit might cause a problem but a couple hours later I drove off in my new used Jeep. Happy. More
Patrick was very easy to work with and I did not feel pressured into a vehicle that I wasn't looking for. He was prompt with his follow up and clearly laid out for me and my wife the pro's and con's of t pressured into a vehicle that I wasn't looking for. He was prompt with his follow up and clearly laid out for me and my wife the pro's and con's of the vehicle we were interested in. We had a very good experience at Shoepp and not only will recommend others to visit Shoepp when in the market for a car, but we will go back for our next vehicle. More