Schmelz Countryside Volkswagen

They were very kind and helpful. Kim did a great job finding us the perfect car with everything we needed. She also informed us of a few discounts we were unaware of which really hel Kim did a great job finding us the perfect car with everything we needed. She also informed us of a few discounts we were unaware of which really helped us decide to trust Schnelz as our dealership of choice! We love our Tiguan and its perfect. More

Buying my car wasn't the greatest experience however, I have always had great experiences with the service team! have always had great experiences with the service team! More

Love the Schmelz service department. Been going there since 1997. They accommodate your time needs, are very upfront with cost, and always have done a good for me. I don’t go anywhere el Been going there since 1997. They accommodate your time needs, are very upfront with cost, and always have done a good for me. I don’t go anywhere else for my VW service, whether under warranty or not. More

Jon was very helpful! I needed to get an oil change and some maintenance work done on my car, but I was going out of town. Jon suggested I drop off my car on Saturday, u I needed to get an oil change and some maintenance work done on my car, but I was going out of town. Jon suggested I drop off my car on Saturday, using the drop box for my keys. He called on Monday to say my car was done and he told me the total due. I reminded him I wasn’t going to be back in town until Wednesday. He said, “No problem!” When my flight came in I took an Uber from the airport to the Schmeltz Countryside. My car was clean and ready and I just had to pay the cashier who gave me my keys. Thank-you, Jon and thank-you Schmeltz Country Volkswagon! More

Nice place and nice people, the financing wasn’t explained very well and the rock chip protection was sold to us as someone coming to our house to service the vehicle, but that isn’t the case, I hav explained very well and the rock chip protection was sold to us as someone coming to our house to service the vehicle, but that isn’t the case, I have to take time off of work to drive 20 miles to go have that service done. Love the vehicle though. More

Shavawn and Ralph always make sure I'm satisfied with service and sales. They keep my posted of what service I may need and when. I'll go back again. service and sales. They keep my posted of what service I may need and when. I'll go back again. More

You are taken care of regardless if it is last minute and whatever the problem is with the vehicle. Only wish is if there were complimentary (warrenty) rental vehicles when needed. I work with Shevawn ever whatever the problem is with the vehicle. Only wish is if there were complimentary (warrenty) rental vehicles when needed. I work with Shevawn every time my car needs work. She is informative and goes above and beyond. More

It was a very good experience buying a car at Countryside. I would highly recommend them and will return again. Countryside. I would highly recommend them and will return again. More

Excellent-personal-friendly customer service Good vehicle for long distance travel-confidence in getting there and back again vehicle for long distance travel-confidence in getting there and back again More

I always take my car to Schmelz for service because of the service I get from Shevawn. She is courteous, professional, knowledgeable and patient. Thank you Shevawn! the service I get from Shevawn. She is courteous, professional, knowledgeable and patient. Thank you Shevawn! More