Schlossmann's Honda City

This is the first Honda I've owned having formally driven a Chevy Tahoe. Once past the Soccer Mom jokes I am growing to like my Honda more each day. I started at Schlossmann's because they had the car I l a Chevy Tahoe. Once past the Soccer Mom jokes I am growing to like my Honda more each day. I started at Schlossmann's because they had the car I liked at a price that was attractive. I don't like to haggle and the Internet made the search painless. My faith in Honda was tested when a few months after the sale, the rear window shattered for no apparent reason. After a follow-up E-mail from Schlossmann's Greg Rowley asking if there was anything he could do, I mentioned the window failure. Not expecting a reply, I got a reply and a check for the repair cost. That's service! Recently I had some front end damage. Since it was my fault, I was going to pay for it, not insurance. I could have gone anywhere I wanted for the repair and not just what the insurance company wanted. I choose Schlossmann's without even looking for another estimate. The good faith on the widow repair is the kind of dealer I want to do business with and put my trust in. The $2100 repair looks better than new. The work was started surprisingly promptly and finished when the full extent of the repairs was known. There where a few short delays, but I can't think of anything more I would require to be completely satisfied. More

Schlossman's Honda City in Milwaukee WI is a place to avoid, do not deal with them at all. Avoid this dealership like the plague, I bought a civic from them, and had nothing but problems from the get go. avoid, do not deal with them at all. Avoid this dealership like the plague, I bought a civic from them, and had nothing but problems from the get go. The salesperson Genevieve did not have our car ready on the pick up day, when we had signed and agreed to purchase, and was a huge pain in the butt. We actually asked for another salesperson because she was then quite rude, and seemed preoccupied with some internal dealership contest that would get her more money. Got the car, with credit to Honda itself, is an excellent value, reliable, and even fun to drive for a car at this price point. Honda is great, Schlossmans is not. Second part- got in an accident, and needed some bodywork done, so we decided to take it to where we bought it, don't ask me why since we did not have a good experience with the sale (some time had passed, I guess we are easily forgiving). The work done was less than sub-par, might I say horrible. The new paint started chipping in 2 places after a couple of days. There were dried paint xxxxxxin the hood- do not know how they let that out the door, honestly, horrible work. There were numerous noises soming from the suspension, and underbody- I thought service was supposed to drive the car after supposedly fixing it to see that it is mechanically sound, I guess not. I got an email from them asking if they did a good job. I wrote a lengthy email detailing the problems, and never heard back- geuss they don't like bad feedback. Finally, I called, and they shuffeled me around, and did not seem to care at all. I told them that they requested feedback to see that they did a good job, they just told me to call someone else. Schlossman's Honda City in Milwaukee WI is a place to avoid, do not deal with them at all. It's a shame, because Honda makes great cars, but Schlossman's gives them a bad name. We are now looking to buy a new Honda, and will go somewhere else for sure. More