
Schlossmann's Honda City
Milwaukee, WI
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Schlossmann's had the car I was looking for and Peter and the rest of the crew put a deal together that worked for us. A very positive experience. Peter had my new car picked up at my place of work the next the rest of the crew put a deal together that worked for us. A very positive experience. Peter had my new car picked up at my place of work the next day to have the Trident sytem applied. The car was returned a couple hours later. Service above and beyond what I would have expected. More
I recently purchased a 07 Santa Fe and was very satisfied with the experience overall. Kevin was very helpful in the process. My only complaint is that 2 days after purchased the car i started hearing a with the experience overall. Kevin was very helpful in the process. My only complaint is that 2 days after purchased the car i started hearing a noise from the drivers side rear tire. As i drove further the noise got louder. Luckily my father who is a mechanic was in town and discovered that 4 of the 5 lug nuts on that tire were loose and ready to fall off. He said it would not have been long before the tire fell off completely. The dealership did put new tires on this car and it was very disappointing that the car was allowed to leave the lot in this condition. I purchased this car so that I would not have to worry about issues of this nature and it was very upsetting that 2 days after getting the car i already had an issue. I hope this situation is used as a training tool to ensure this does not happen to another customer. It is a shame that someone decided to take a shortcut and had my Dad not been around this could have turned into a serious situation and would hate to think about what may have happened if the tire had fallen off while i was driving it. More
This is our 5th Honda that we have bought at Honda City:) After seeing the Element in 2007 it had grown on me. Last year it really sparked my interrest when they came out with a pet package option for the El After seeing the Element in 2007 it had grown on me. Last year it really sparked my interrest when they came out with a pet package option for the Element. A MUST for someone that has 5 dogs in the household ;) Unfortunatly something always came up and we could not get into one. Then I heard this year is the last year of production for the Element. I knew that if it was meant to be then its meant to be.. Honda City was having a event, and we said what the heck. Lets see what happens. John McNaughton was the sales man that started making things happpen. He went through everything with us, and what they had. They had the color I wanted and that they could get my pet package (some issues with this though).. John was very kind, considerate, and very helpful. There is a issue with the petpackage though, seeing that we only got half of it. No emblums, tote, colar, leash, the ramp was all nicked up, no fan, along with a couple other things. My husband called and talked to 4 people today and of course John was not it, but John never notified the sales manager NOR the service manager that the items where missing. So the sales manager is off tomorrow and now we have to wait for him to look into this, and I was happy and now I am discouraged by this.. I thought that when we left the lot the missing items would have been brought to the attention as soon as we left. So when this Sales manager comes back Thursday and see's the truck and so forth.. Then I hope to God that they order all the parts of the pet package that I need. That is the NUMBER 1 reason I got this truck to begin with. I trust that Honda will treat this in a professional mannor and get the things with we need. I am involed with Pug rescue and this car is what I would need to help the cause.. More
This is our first Honda and our impression of this dealership is very positive. Our salesman was John Gil. He was very helpful and informative and answered all of our questions very professionally and dealership is very positive. Our salesman was John Gil. He was very helpful and informative and answered all of our questions very professionally and clearly. The negotiation process was business-like and resulted in a deal that we are very happy with. John spent a lot of time with us and was always very patient and professional. We also had a very positive experience with Tracy Lichner in the Finance Dept. We have already recommended your Dealership and especially your salesman, John Gil, to neighbors, friends, and family. We have purchased other new cars from other dealers in recent years, and I believe that so far this has been our best experience, mostly because of the manner in which John presented the information and handled the transaction. My wife loves her new Honda Civic LX-S. Sincerely, Fred R Kadow More
Throughtout the years, I've always purchased a new car every couple of years. I was happy to find Brent Bautch at the Honda dealership. He was extremely professional in his demeanor and knew what he was every couple of years. I was happy to find Brent Bautch at the Honda dealership. He was extremely professional in his demeanor and knew what he was talking about. He didn't push us to buy a car, instead he listened to us and assisted us in the best possible way he could. I'm sorta picky and Brent was very understanding of that. He even came in twice on his day off to assist us. Overall, out of all the cars I have purchased in my lifetime, I would love to continue to purchase cars from Brent. I would recommend him to anyone that I know and I will also recommend this dealership to anyone I know. I couldn't be more satisified in my purchase of my new Honda Accord. More
Although my overall experience was very good, the salesperson did not seem to be too interested in selling me my Honda. He kept trying to do something with his cellphone & kept walking away from us salesperson did not seem to be too interested in selling me my Honda. He kept trying to do something with his cellphone & kept walking away from us (my mom, My brother & I). I would definitely recommend Schlosmann's Honda City to anyone interested in purchasing a new or used Honda, but I would DEFINITELY NOT recommend the salesperson. More
I bought a 2011 Honda Accord from Schlossman's Honda City and I would have to say this was the best car buying experience I've ever had. The staff was extremely professional and made you feel right at home. and I would have to say this was the best car buying experience I've ever had. The staff was extremely professional and made you feel right at home. My sales consultant (Gary Graika) made the entire process go smoothly.There was no "Back and forth" hassle. He was very knowledgeable about all of the vehicles and was very honest about everything that was going on. I had no questions or concerns after deciding to buy this car. I had piece of mind knowing I was getting the best deal on a great car! This was the first Honda I have had and after the service I received from Honda City I will stay a loyal customer! I would recommend Gary and Schlossman's Honda City to all. More
We were interested in leasing a 2011 Honda Accord. It has sincerely been my dream car to own! This dealership truly made my dream come true today...we had some negative equity on the vehicle we brought has sincerely been my dream car to own! This dealership truly made my dream come true today...we had some negative equity on the vehicle we brought into the dealership and Gary G., John G, Tom and Brenda all worked with my husband and I to work towards our future in owning our endeavor with cars. These four people made it happen for us and we were treated with respect and a homey hospitality. We just wanted to share our experience with this dealership and its staff because anyone looking to purchase a vehicle deserves the same first star rated service as we did! Thanks again!! :) More
Clarence McGowan is a terrific salesman: very knowledgeable about the product, and very fair in regard to pricing. We bought a Honda Pilot from Clarence, and would gladly buy from him again. He w knowledgeable about the product, and very fair in regard to pricing. We bought a Honda Pilot from Clarence, and would gladly buy from him again. He was very friendly, helpful and courteous. He went "above and beyond" the call of duty to help us close the deal, even driving to our home on several occasions to explain the features of the car (GPS); explain the pricing and options; etc. I highly recommend Clarence McGowan to anyone interested in buying a car. More
John did a great job explaining the features of the car, and taking the time to explain the difference between two different models. I did some price searching online, and Schlossman's was willing to match and taking the time to explain the difference between two different models. I did some price searching online, and Schlossman's was willing to match another dealers online price. Overall, a great new car buying experience. More