Schlossmann's Honda City

The only problem I had was that the vehicle wasn't quite ready when I picked it up. The overall feeling of satisfaction in comparison to when I bought an Acura, it just wasn't quite the same. I guess you ready when I picked it up. The overall feeling of satisfaction in comparison to when I bought an Acura, it just wasn't quite the same. I guess you get more when you buy supposedly higher rated vehicles. I got a Honda Oddyssey, very nice condition and I got it for a good price. I guess that is why it wasn't topped off with fuel either when I picked it up. :) The salesman was very courteous and took care of all of my needs as I raised them. There were some floor mats missing so he ordered all new ones and took care of that within a day. Thanks Jeff. More

Chris was great to work with , took his time helping me pick the right car.he knows his cars.very helpful at tolerable with me.i am not ready to please.i will recommend him to everyone.employers don't ofte pick the right car.he knows his cars.very helpful at tolerable with me.i am not ready to please.i will recommend him to everyone.employers don't often recognize key assets but he is one for sure.i recommend a raise and treat employees great.every one, chris, steve hill, ans brenda we're great.i can't day enough.jason..hmm he never did get me that cup of coffee! Great join I hope your bosses a re proud Take care Gina affinito More

What an experience for us to buy our first brand new vehicle. We had always lived with hand-me-downs (used), but this was exciting. Why new? We needed a car that would give us great gas mileage. We vehicle. We had always lived with hand-me-downs (used), but this was exciting. Why new? We needed a car that would give us great gas mileage. We knew we wanted a Honda, but which one? It was between the civic, hybrid, and the fit. How does one go about looking for a new car? You talk to GARY GRAIKA. He is knowledgeable, friendly, understanding, and really knows cars. He is not pushy, over bearing or "knows all the answers" (But he knows how and where to find them.) Here's our experience: We were greeted by Gary with a friendly Hello, May I help you? He had no idea what he was in for. First it took us three different days to come up with what car we wanted. Patiently he showed us the civic, hybrid and the fit. We decided on the civic. Then it was the color. I wanted the white but the "cool mist" sounded so interesting. I needed to see that one--any vehicle in that color just to see it before making my decision. Gary called us every day just to inform us if any came in. Then I changed my mind and decided that I really wanted the white. But then we also decided that since it was our only new car we'd ever buy, we splurge, and get the 2012 Civic EXL. Gary helped us in so many ways. He went through all the information of setting the "gadgets" that best fit our needs, and set them for us. He explained so many questions we asked, and always in a caring maner. He also told us from the beginning that he, or any Honda employee would be there for us. After buying the car, we drove in one day, he saw us, stopped to show us where we could get a free car wash and spent a few minutes talking. Yes, he gave us his time, TIME he could have had trying to sell another car. That makes a person really feel good. Like always buying a car from him. We truly enjoyed our experience buying a NEW HONDA CIVIC EXL, and Gary made all the difference. You must be very proud to have him as your employee. Patti and Norb Julga 2012 HONDA civic (white) owner More

Buying my new car at Honda City was a very pleasant experience. Randy Pohl was great as a salesman. He was fair and very knowledgable about the car and all of its features. I was particularly impres experience. Randy Pohl was great as a salesman. He was fair and very knowledgable about the car and all of its features. I was particularly impressed with the care Randy took in showing and explaining all the features on the car upon pickup. I would definitely recommend Randy and Honda City to anyone looking to buy a Honda. More

Randy was recommended as a straight shooter and will work out the best price. I contacted Randy, introduced myself and explained what I was interested in. Meeting Randy was relaxing and informative, and wi out the best price. I contacted Randy, introduced myself and explained what I was interested in. Meeting Randy was relaxing and informative, and within minutes I was test driving several cars to compare. My decision was made, Randy proceeded to work the system resulting in an agreeable price. Steve ran the paperwork, was informative and professional. Randy the completed a review of the car manual. I drove off in my new car with a smile and the desire to share the experience. I assessed the market carefully for several months before jumping in, and recommend Randy when purchasing your Honda, he's very knowledgeable and a straight shooter. Curtis More

I want to thank Tony Glavan for his help in the leasing of my new 2011 Honda CR-V from Schlossman's Honda City in Milwaukee. He took the time to answer all my many, many questions and was patient, friendly of my new 2011 Honda CR-V from Schlossman's Honda City in Milwaukee. He took the time to answer all my many, many questions and was patient, friendly and made sure I got the information I needed. I had leased a 2008 Honda CR-V and loved it so much I was hoping to buy it after the lease ended in September. Tony helped me by running through the numbers with me, and then told me of an excellent deal Honda was running on leasing a new 2011 CR-V. Now, my last lease my parents had helped work out the details. At 25, I felt I should do this on my own, and Tony was totally willing to sit and talk through everything with me. Of course, inevitably Dad had to get involved to get his questions answered, but Tony and the rest of the staff at Schlossman's were so patient and helpful. Tony really made me feel like I was getting the best deal and that I was informed about my decision. Even though it was a busy day, Tony made me feel like I was the most important customer. Steve Hill in financing also was very patient and answered all my questions and even caught a deal for me using a coupon I didn't realize I had! Schlossman's has always offered excellent service overall, from the sales experience to the car servicing, since I began leasing from them 2.5 years ago. They have excellent employees - like Tony - and offer great prices. I would recommend them to anyone! More

Great place! Not pushy at all. Listened and gave us what we wanted and we weren't putting down a ton of money or buying the most pricey car. We were able to get a hold of Demetrius at any hour and he contin we wanted and we weren't putting down a ton of money or buying the most pricey car. We were able to get a hold of Demetrius at any hour and he continued to try to get us a great deal even after 4 3+ hour long visits. See Demetrius!! More

Schlossmann's had the car I was looking for and Peter and the rest of the crew put a deal together that worked for us. A very positive experience. Peter had my new car picked up at my place of work the next the rest of the crew put a deal together that worked for us. A very positive experience. Peter had my new car picked up at my place of work the next day to have the Trident sytem applied. The car was returned a couple hours later. Service above and beyond what I would have expected. More

I recently purchased a 07 Santa Fe and was very satisfied with the experience overall. Kevin was very helpful in the process. My only complaint is that 2 days after purchased the car i started hearing a with the experience overall. Kevin was very helpful in the process. My only complaint is that 2 days after purchased the car i started hearing a noise from the drivers side rear tire. As i drove further the noise got louder. Luckily my father who is a mechanic was in town and discovered that 4 of the 5 lug nuts on that tire were loose and ready to fall off. He said it would not have been long before the tire fell off completely. The dealership did put new tires on this car and it was very disappointing that the car was allowed to leave the lot in this condition. I purchased this car so that I would not have to worry about issues of this nature and it was very upsetting that 2 days after getting the car i already had an issue. I hope this situation is used as a training tool to ensure this does not happen to another customer. It is a shame that someone decided to take a shortcut and had my Dad not been around this could have turned into a serious situation and would hate to think about what may have happened if the tire had fallen off while i was driving it. More

This is our 5th Honda that we have bought at Honda City:) After seeing the Element in 2007 it had grown on me. Last year it really sparked my interrest when they came out with a pet package option for the El After seeing the Element in 2007 it had grown on me. Last year it really sparked my interrest when they came out with a pet package option for the Element. A MUST for someone that has 5 dogs in the household ;) Unfortunatly something always came up and we could not get into one. Then I heard this year is the last year of production for the Element. I knew that if it was meant to be then its meant to be.. Honda City was having a event, and we said what the heck. Lets see what happens. John McNaughton was the sales man that started making things happpen. He went through everything with us, and what they had. They had the color I wanted and that they could get my pet package (some issues with this though).. John was very kind, considerate, and very helpful. There is a issue with the petpackage though, seeing that we only got half of it. No emblums, tote, colar, leash, the ramp was all nicked up, no fan, along with a couple other things. My husband called and talked to 4 people today and of course John was not it, but John never notified the sales manager NOR the service manager that the items where missing. So the sales manager is off tomorrow and now we have to wait for him to look into this, and I was happy and now I am discouraged by this.. I thought that when we left the lot the missing items would have been brought to the attention as soon as we left. So when this Sales manager comes back Thursday and see's the truck and so forth.. Then I hope to God that they order all the parts of the pet package that I need. That is the NUMBER 1 reason I got this truck to begin with. I trust that Honda will treat this in a professional mannor and get the things with we need. I am involed with Pug rescue and this car is what I would need to help the cause.. More