Schlossmann's Honda City

Poor credit customer now one happy customer!!! I had bad luck that affected me financially. So bad in fact I had no vehicle for 2 years then was barely able to afford a 15 yr old Chevy van that ne I had bad luck that affected me financially. So bad in fact I had no vehicle for 2 years then was barely able to afford a 15 yr old Chevy van that needed alot of work. I just blew $700 on things needed just to keep it going and I contacted Marion as advertised on the radio they can get financing for almost any bad credit situation. Well o course I was turned down cuz they don't refuse 100% cash deals so I needed a down payment and when the Push Pull or Drag came along it gave me the opportunity to use that as down payment to the bank to show commitment. Hey if paying more gets me into a newer vehcile and OUT of a beater I'm all for it. Now I'm driving a 2011 AWD SUV with heated seats and leather, etc. No way would anyone else have helped me but Marion did. She is such a sweet lady. Made me feel comfortable as I waited for financing to go thru and I only had to deal with her. She does her own financing deals and that was really cool. I love her for working with me and making my new life even better, esp in the Wisconsin Winter season. More

Bought Honda CRV 2 weeks back i bought Honda CR-V-2014 from this dealer, but in future i never by car from "Schlossmann's Honda City" based on my experience. Here i 2 weeks back i bought Honda CR-V-2014 from this dealer, but in future i never by car from "Schlossmann's Honda City" based on my experience. Here is the reason 1. Sales guys will say all wrong data don't believe. 2. Once you signed paper work , after that their behavior will change completely, way of treating very bad. 3. Their price is more than other dealer. 3. They will take lot time to respond your problems, some times they will say lies by saying we will do today, but even after 2 weeks they never do. 4. They will say they will check only 1 credit hystory, but they checked 7 credit checks. 5.By comparing with other dealer, they are even giving any accessories. 5. With my experience, in future i never by any vehicle or i never any of my friends More

Completely satisfied with new Honda and my buying experience I wanted to purchase a 2014 Honda Civic. I had purchased my 2007 Honda Civic at Schlossmann's Honda as a new car. I brought my car to their service I wanted to purchase a 2014 Honda Civic. I had purchased my 2007 Honda Civic at Schlossmann's Honda as a new car. I brought my car to their service department for all my car repairs and maintenance. I was very happy with both my Honda and the service I received over the years. When I decided to buy a 2014 automobile there was no doubt in my mind that I wanted another Honda and to purchase it from Schlossmann's. I went to the dealership on a Tuesday to browse and most of all to see if I would qualify to buy a Honda using their financing. I thought I would just be going through the process of qualifying and that it would take at least a few days before I would know if I would qualify. I pretty much knew what I was looking for. I had done research on their web site and had a good idea of models and prices. The sales person that helped me was Dennis Gonzales. He spent a lot of time with me and asked me what exactly I wanted. He explained everything about the car in great detail. After I had signed all the papers, he again spent time going through all the owner manuals with me. He even transferred my old plates to the new car. I got my Honda home that day. In short, my experience was very positive. I got a car in one day, which I didn't think would happen. At no time did I feel pressured into buying something I didn't want. The finance manager, Steve, who took care of the paperwork was also friendly and helpful. The whole car buying experience was positive. I dealt with friendly, helpful people in clean, pleasant surroundings. I would recommend Honda and Schlossmann's Honda City to anyone in the market for a new car. More

I contacted Marion 4 months before. I had poor credit, she told me to do a few things to improve my credit rating and to check back with her. I did EXACTLY what she said and I left the lot In a brand new she told me to do a few things to improve my credit rating and to check back with her. I did EXACTLY what she said and I left the lot In a brand new Honda Insight. I love Marion for all her hard work along with a few others I don't know their last names, but John and Jamie. Marion is a true gem and will be very upfront and honest, in today's world that says a a lot about a dealership. They have gained a customer for life, Thank you again Honda City! More

I had a problem with my 2013 CRV. The car had 3 batteries, and was making a grinding noise on start up. After many phone calls, internet posts, service appointments, Honda City finally took care of batteries, and was making a grinding noise on start up. After many phone calls, internet posts, service appointments, Honda City finally took care of me. They got into a 2014 while keeping my same payments. I end up paying a bit more, but I am erasing 13,000 miles of wear and tear from the 2013 CRV. I originally posted a very negative review, however it have much respect for a company that takes care of a problem. Everyone was very accommodating and nice when we came to exchange the 2013 for the 2014. They were great to work with, and so far I am very happy with my 2014 CRV. More

Visited location several times for routine service on my Honda and have been unimpressed with each visit... on the last visit, I was completely blown away by the magnitude of poor customer service. Staff ha Honda and have been unimpressed with each visit... on the last visit, I was completely blown away by the magnitude of poor customer service. Staff has been consistently unfriendly, condescending and rude. The waiting area is small, cramped and dingy. Prices are typical dealership prices. Workmanship is ok, though cannot overcome the other issues. More

We just leased another Honda through Pedro. He is very knowledgeable about cars and price. He was very patient with us and treats you wonderfully whether you are buying a lower price car or a higher price knowledgeable about cars and price. He was very patient with us and treats you wonderfully whether you are buying a lower price car or a higher price one. He listens to your needs and gets you a great deal. He is not pushy but is very attentive to your questions and budget. He takes the time to explain all features of your new car to you. More

I see I experienced exactly what the other reviewers saw. Was given a sticker price that magically WENT UP when I wanted to purchase the car. Seocndly, was told that we had a deal at the price I wanted BEF Was given a sticker price that magically WENT UP when I wanted to purchase the car. Seocndly, was told that we had a deal at the price I wanted BEFORE I went there. Turns out they just wanted to do a stupid test. Helen increased the sticker price by $900, and increased the price agreed to with the salesperson to get me in there, by ....wait for it....a whopping $3800!. They totally wasted my time and had no consideration for my time or money. Suffice to say I would not do business with them now at any price! More

LIARS!!!! LIARS!!! THEY ARE LIARS!!!!! Don't waste LIARS!!!! LIARS!!! THEY ARE LIARS!!!!! Don't waste your time going for their: "Push, Pull" or Drag Your Vehicle in!" sale. " LIARS!!!! LIARS!!! THEY ARE LIARS!!!!! Don't waste your time going for their: "Push, Pull" or Drag Your Vehicle in!" sale. "Your Trade is Worth a Minimum of $4,000 Guaranteed! They hike up the price $4,000 which essentially makes your trade in worth $0! The used Car Sales Manager, Helen Christiansen, will rudely tell you that their prices change often depending on what sale they are running. She will also tell you, QUOTE, "I am not going to debate the meaning of the "PUSH, PULL or DRAG ad!!!!!" I went to purchase a car I saw on their lot a week prior with a window dash displayed price. I was prepared to use my trade in to purchase the car at the price they prominently had displayed in the dash of the car, a week prior! For the "Push, Pull" or Drag" event the price displayed on the dash was not the price they honored. The price Schlossmann's Honda worked with was the sticker price on the side window. Do your homework!!!! The sticker price on the window is $4,000 more than what KBB or Edmunds will appraise a car at. Again, your trade is worth $0 at this point. LIARS!!!! LIARS!!!!! LIARS!!!!!!! I wasted a day looking at a car based on there deceptive advertising. They have no shame in fooling a consumer. They stand by the fact they CAN and WILL change their prices to fool an unsavvy consumer. I hear great things about David Hobbs Honda. I will gladly buy a car from David Hobbs. I would suggest you go anywhere but Schlossmann's Honda. They are dishonest with no excuses. More

I was led to believe that given this is a certified honda dealer, the ticketed price on a new car was the lowest price I can get. I discovered this is absolutely untrue and that other buyers got much better dealer, the ticketed price on a new car was the lowest price I can get. I discovered this is absolutely untrue and that other buyers got much better prices on the same day. When I wanted to sell my car 9 months later for personal reasons, they gave me the lowest price I've heard in the market. They essentially sold me this car for 20K and wanted to buy it back in perfect condition, 9 months later for 14K (and it was the same year model of Honda civic). I found out I could've gotten the car for 19K and I did manage to sell it out at 17K. They are a total rip off. More