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Schicker Ford of St. Louis

St. Louis, MO

4.3
623 Reviews

3300 S Kingshighway Blvd

St. Louis, MO

63139

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Showing 623 reviews

March 16, 2020

Quick. Easy. Efficient. Friendly. I enjoyed meeting up with Josh Younger. He made the experience easy, quick, friendly. He was very solicitous and eager to explain anything. Overal More

by frdale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Younger, Dave Chandler
Apr 03, 2020 -

Schicker Ford of St. Louis responded

Thank you for taking the time to tell us about your experience!

March 14, 2020

Perfect,they where honest,I lo oved it the car is very nice they cleaned it up real good.keep up the great work guys More

by Jeremy314
Recommend Dealer
Yes
Employees Worked With
Ado Nesimovic
March 12, 2020

As always My recent experience with the Schicker Fast Lane was professional, prompt and courteous, as always. I neglected to get anyone’s name as the staff I d More

by samblare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamal Jones
Apr 03, 2020 -

Schicker Ford of St. Louis responded

Thank you for your feedback and we are happy to hear about your satisfaction over the years! We look forward to taking care of all your vehicle needs for years to come!

March 12, 2020

We have always had excellent service at Your dealership. The person taking our order is always friendly and willing to explain things a mechanic suggests we need for our cars. Keep up the good work. More

by kathywae
Recommend Dealer
Yes
March 12, 2020

NEW TIRE They replaced my tire and had my car ready for pickup in just under 2 hours after I dropped the car off without an appointment. Excellent customer se More

by sgfarkas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Giuffrida
March 10, 2020

Dave was friendly and professional. He signed me up for Ford’s reward program. He gave me an accurate estimate of the time required for the service and my car was fixed in record time! More

by cmebruer
Recommend Dealer
Yes
Employees Worked With
Dave Chandler
March 10, 2020

Jamal was very nice and courteous! He was extremely attentive to detail! He thoroughly explained the service I was getting. He also went over everything when my Fusion was finished! More

by fredcindy1997
Recommend Dealer
Yes
Employees Worked With
Jamal Jones
March 09, 2020

Don't have your vehicle Missouri safety checked here. I had my vehicle safety checked here for Missouri plates. That had it in the service bay for over an hour and came back with a laundry list of things More

by gotodestin1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I didn't take there names down
Mar 13, 2020 -

Schicker Ford of St. Louis responded

Thank you for your feedback about your recent service experience. I'm sorry to hear you are dissatisfied and would like to help explain the MO safety inspection requirements that all inspectors and inspection locations are to follow. The safety inspection is a visual inspection with specific criteria for what determines if components pass or fail. It is required for the technician to note the items that fail on the inspection report so that they can be reinspected before the vehicle can be passed. A free reinspection is offered at the location where it was performed with 20 days. if your vehicle has parts that have failed, the results would be the same at any location that performs the inspection. The diagnosis fee that you have been quoted would be for determining cause and repairs needed beyond a visual inspection. I would be happy to assist with any further clarification you may need as well as repairing the vehicle if you so choose. Stephanie Ressel Service Manager, Schicker Ford of St. Louis Ph: 314-664-4100 sressel@schickerautomotive.com

March 09, 2020

William was great to work with throughout the buying experience. Overall it was possibly the best overall experience that I have had in 50 years of buying. Only bad area was a damaged tire that was foun More

by Rich Ellsworth
Recommend Dealer
Yes
Employees Worked With
William Hannigan, Mark Brevard, John Urankar
March 09, 2020

My sales rep is the bomb he communicates once the sale us over to make sure im happy with my purchase thank you again Keith More

by aljohnson.downey78
Recommend Dealer
Yes
Employees Worked With
Jeff, Keith Harbstreet
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