Schicker Ford of St. Louis

Ford mistake they need to fix Lug Nuts breaking The service was great, but i have a problem with Ford. I have a 2017 Fusion, and the Lug Nuts from Ford are not manufactured correctly. It cost me $1 The service was great, but i have a problem with Ford. I have a 2017 Fusion, and the Lug Nuts from Ford are not manufactured correctly. It cost me $120 to purchase new Lug Nuts because Ford did not design them correctly. They should be a single solid piece but because they designed to be of two different metals, "sometimes" the moisture and salt, gets in between these Lug nuts and causes them to swell and then they are impossible to get the correct wrench around them. This if you look at the internet has been a big problem for Ford with them being sued on this bad design. I think Ford should replace these at no cost with one simple piece of steel lug nut. My car is only 2.5 years old and the lug nuts were rusted out. Then the dealer there did not have single piece lug nuts available, just the same crappy two-different metal lug nuts. I have no idea why Ford would switch from a simple single materal lug nut. I am sure it was money. Someone needs to tell Ford that this needs not to be the customer problems. I cannot believe these are not under warranty of the car. This is not a part that should be subjected to any wear or tear. This was not Jamal's fault, this is problem of Ford's, and they need to fix this. More

7500 mile service agreement quick lube staff was very courteous and kept me informed when they found some possible repairs they got me in right away and I was on my way within a quick lube staff was very courteous and kept me informed when they found some possible repairs they got me in right away and I was on my way within an hour, just like they it would take thanks to the staff More

My experience was very horrible and I found the team to be dishonest in their communications. When asked I felt I had been taken advantage of and when I couldn't pay due to the expensive platinum extended be dishonest in their communications. When asked I felt I had been taken advantage of and when I couldn't pay due to the expensive platinum extended warranty which I purchased and didn't get a chance to use no one was willing to assist me their. Jj More

To my shock, at the registration desk employees gathered mere inches from each other, peering over each other's shoulders at the computers, joking and laughing -- thereby spraying droplets all over, for su mere inches from each other, peering over each other's shoulders at the computers, joking and laughing -- thereby spraying droplets all over, for sure. Clearly they hadn't heard of "social distancing." After vehicle was serviced, the maintenance report accused this driver of "rejecting safety recommendations" from the mechanic. This is utterly false. The recommendation was some extra-fancy designer motor oil I know for a fact my car doesn't require. It was just the usual upsell they do at every auto service place in order to pad their bill. Last, I had my car washed with the last remaining coupon from my maintenance agreement. I waited a very long time, which I normally wouldn't mind; however, they did such a slapdash job I could hardly tell if anything had been cleaned (other than some wet spots on the windows). Not a good experience, from A to Z. More

Very fast, friendly service, Especially considering these times we are going through right now. Started the process at home & picked it right up at the dealership with zero hiccups. Decent selection of used times we are going through right now. Started the process at home & picked it right up at the dealership with zero hiccups. Decent selection of used vehicles at Good prices and they provide a free 2 year/100,000 mile warranty on every used vehicle. A great place to shop if you need a car now with very few hassles! More

Wonderful Experience The staff were courteous and nice and the time it took for service was not long. They did not try to sell me something over and above the oil change The staff were courteous and nice and the time it took for service was not long. They did not try to sell me something over and above the oil change I came in for. Wonderful experience. More

Great customer service Mr. S Moore, and it was two other slim guys working front desk also. They greeted me and helped me with everything I need. I’ll definitely will be back for future service. slim guys working front desk also. They greeted me and helped me with everything I need. I’ll definitely will be back for future service. More