Schicker Ford of St. Louis

Ike is Awesome! Ike was amazing. I told him what I wanted and he found it for me. I test drove it on Wednesday then came back in Friday to do the paperwork. It seems Ike was amazing. I told him what I wanted and he found it for me. I test drove it on Wednesday then came back in Friday to do the paperwork. It seems that part always takes forever but it took less than 30 minutes for us to get it done which is awesome when you have a two year old. More

Sales process was awful! But love the car! Our salesperson was super nice but was obviously very new in the business. She had to ask her manager about everything but we were okay with that par Our salesperson was super nice but was obviously very new in the business. She had to ask her manager about everything but we were okay with that part. The issue was with how they handled our situation with my husband residing out-of-state and was not physically present to purchase the car with me. We obtained our own financing through our bank with all loan docs E-signed. First the Dealership said they could overnight the other docs to husband to sign. Then they said he had to come in to sign which would delay the purchase by several days. After 4 days passed they ended up emailing him some docs to sign, scan, and fax back to them. He never had go in and the delay was unnecessary which created all kinds of other problems for us given other schedule conflicts. And it was also as if they didn't know how to handle us having our own financing already arranged. They didn't know what to provide to our bank even though I forwarded to them the email from my bank stating exactly what was needed and how it had to be provided. It was just a long, drawn-out process that didn't have to take as long as it did. More

Very welcoming and easy. Ike was great. He answered all of our question in detail and was very friendly and personable. My wife and I never felt pressured at any point and Ik Ike was great. He answered all of our question in detail and was very friendly and personable. My wife and I never felt pressured at any point and Ike found us the perfect match between our budget and wants. More

FIRST VISIT I had signed up online for a Quick Lane appointment but didn't get a response, so I was disappointed. Since I didn't get an appointment through the o I had signed up online for a Quick Lane appointment but didn't get a response, so I was disappointed. Since I didn't get an appointment through the online registry, I just drove in. To my pleasant surprise the rep was polite and professional; found my online registration and said he can't imaging why I didn't get a response. He got me right in and serviced the vehicle. I thought the service was quick, thorough and reasonably priced. I WILL have my future service done at Schicker Ford. More

Great service Very friendly service. They got my car back to me when expected and at less than the estimated price.. What more could you ask for? Very friendly service. They got my car back to me when expected and at less than the estimated price.. What more could you ask for? More

Old car with a stutter They fixed the car and did some service work.The car now runs fine.The car has 235000 miles on it and is still working. They fixed the car and did some service work.The car now runs fine.The car has 235000 miles on it and is still working. More

Professional, Thorough Service Scheduled for The Works service, started on time, thorough, recommended additional items for service but not pushy. I asked for a car wash as well & l Scheduled for The Works service, started on time, thorough, recommended additional items for service but not pushy. I asked for a car wash as well & looks great. In & out in an hour. Highly recommend The Quick Lane! More

Amazing first time buyer Very friendly staff. Terrell was an awesome salesman, very polite, and professional. Answered all my questions with my car, & let me look at multiple Very friendly staff. Terrell was an awesome salesman, very polite, and professional. Answered all my questions with my car, & let me look at multiple affordable cars for me. More

Quick Lane - the Usual 1st Rate Customer Care I was greeted soon after I walked in. Check in was quick. Clear communication of service and recommendations for next service. Communication/compu I was greeted soon after I walked in. Check in was quick. Clear communication of service and recommendations for next service. Communication/computer system needs revision: I called weeks in advanced and spoke with a quick lane rep. When checking in, the technician said the appointment had not "come through". After a bit of checking, the appointment was located though it was not on their appointment schedule. 5 stars: 1. Mr. Jamal Jones was professional, kind, and friendly was able to get my car in and out with the usual wait time. 2. My car was professionally serviced. I will return. More

service center The service center was clean and the employees were friendly and knowledgeable. In my case the repair was covered under warranty and it was done in a The service center was clean and the employees were friendly and knowledgeable. In my case the repair was covered under warranty and it was done in a timely manner. I would assume any further dealings I may have involving the service center would have the same positive result. I thoroughly enjoy patronizing businesses in the city of St. Louis. More