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Schicker Ford of St. Louis

St. Louis, MO

4.3
623 Reviews

3300 S Kingshighway Blvd

St. Louis, MO

63139

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Showing 623 reviews

July 26, 2019

Used car purchase Thank you Richard for being my friend and salesman. I will definitely buy from you again. My daughter didnt have any interest in the vehicle i bro More

by Dylan1021-
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Witkowski
July 26, 2019

Richard is awesome Our salesman Richard found the perfect Jeep for me and before that he found the exact Mustang she was looking for. So we have bought 2 vehicles now fr More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Burkoski, Dave Chandler, Richard Witkowski
Jul 29, 2019 -

Schicker Ford of St. Louis responded

Bobby, we appreciate your business and we hope you enjoy your new Jeep Wrangler!!

July 25, 2019

Wonderful service They are great people they worked with me love the service I will get a car from u guys any day I will send people u guys way More

by cainshantay6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 25, 2019 -

Schicker Ford of St. Louis responded

Thank you for your business and taking the time to write about your experience! Send in referrals to ask for your Sales Rep and make sure they tell us YOU sent them in & we will send you a $100 check as a thank you for their purchase!

July 25, 2019

Always oustanding service!!! I brought in our Chrysler Pacifica minivan for service. I always appreciate everything the team members at Schicker Automotive do for us. Thank you More

by charlieschwartz1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Giuffrida, Haley Gavlick
Jul 25, 2019 -

Schicker Ford of St. Louis responded

Thank you!

July 24, 2019

Quality Assured!!! Always quick and efficient, been through two recalls with my explorer and they were done no sooner than I dropped it off. very much appreciated!! More

by nicoli50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Chandler
Jul 25, 2019 -

Schicker Ford of St. Louis responded

Thank you!

July 24, 2019

Quick and Easy Process in the Shop I needed an airbag Recall taken care of, and this location was about to take down my information Fairly quickly over the phone. Once in the shop, I ex More

by victoria.rose.rosado
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Ressel, Dave Chandler
Jul 24, 2019 -

Schicker Ford of St. Louis responded

We are glad we could help with a speedy process and get you taken car of! We hope we see you for any of your future service needs, thank you for your business & feedback!

July 24, 2019

Very good I like the service and the quality of work. Was not in quick lane very long. Had a later appointment as usual and it were pretty quick. The area were More

by sperryman9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley Gavlick, Jamal Jones
Jul 24, 2019 -

Schicker Ford of St. Louis responded

Thank you for sharing about your experience at in our Quick Lane, we look forward to seeing you for any future service needs!

July 23, 2019

The works package Great work and efficient. Work done in a timely manner. Good customer service . Review your vehicle and recommend future service. Car is kept clean wh More

by deblesseg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Ressel, Ron Gutierrez, Dave Chandler
Jul 24, 2019 -

Schicker Ford of St. Louis responded

Thank you for your review, we are glad to hear about your positive experience and look forward to assisting you next time!

July 23, 2019

oil change ordered tire rotation however technician did not rotate tires based on his opinion I had a discussion with Marco and advised the decision to rotate is More

by arrask
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Giuffrida
July 23, 2019

Oil Changew I had made an appointment for an oil change the work for $49.99 as it was shown on the board.When i arrived i was told it was $69.00 plus taxes the wo More

by phillipsshirley57
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I don't remember, I was so blown away with an oil change pkg. for for $69.00 when the board on the wall stated $49.99, Kevin Burkoski
Jul 24, 2019 -

Schicker Ford of St. Louis responded

Ms. Phillips, This is Stephanie Ressel, Service manager at Schicker Ford STL, I am sorry to hear about this experience. I know the QuickLane Manager Marco spoke with you at the time of the visit and he will be following up with you again to get this resolved. I would like to clarify the misunderstanding that your 2012 Chevy Cruze does require full synthetic DEXOS oil and a specific filter. The advertised price of $49.95 is for up to 6 qts of motorcraft synthetic blend oil and a motorcraft filter. i apologize that this was not specified when the price was given to you at the time you were setting the appointment. i have made all advisors aware that they need to double check the specs for each vehicle to better advise customers. Thank you for making me aware so we can correct the misunderstanding moving forward.

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