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Schicker Ford of St. Louis

St. Louis, MO

4.3
623 Reviews

3300 S Kingshighway Blvd

St. Louis, MO

63139

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Showing 623 reviews

August 03, 2019

Awesome Travis was awesome to work with. He explained to me exactly what I needed to do when I was ready to buy a car. The morning I was ready, I started text More

by FestusJC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzgerald
Aug 06, 2019 -

Schicker Ford of St. Louis responded

We are so happy we were able to help you! Glad the process went smooth and we look forward to doing business with you in the future. Referral Program Reminder: refer someone in to purchase a vehicle from Travis and make sure they tell him you sent them and we will send you a $100 check as a thank you upon their purchase!

August 02, 2019

Routine oil change I just had a normal oil change with tire rotation. Had to remind them I had already taken care of another maintenance issue and he checked back and f More

by LMCAMPB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the employee's name
August 02, 2019

Fixed and Done My car needed another battery. I thought it was the 911 Assist malfunctioning again. Very coincidental. The cost was a bit excessive. Front office More

by dana.brewer512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gutierrez
Aug 06, 2019 -

Schicker Ford of St. Louis responded

Dana, we appreciate your feedback and will definitely make sure we improve in this area!

August 02, 2019

Buying a car has never been as enjoyable as this time. Everyone was extremely pleasant to work with. From my salesman Ike Bibas to Mark Brevard the finance gentleman I was extremely satisfied with their p More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Bibas and Mark Brevard
Aug 06, 2019 -

Schicker Ford of St. Louis responded

We are glad we were able to help with your new Ford SUV! Thank you for your business!

August 02, 2019

Mighty fine! Dealer was very nice. Alec Schicker was friendly, competent and was able to answer all my questions completely. Other dealers I had visited, they’re s More

by gentryyouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Schicker
Aug 06, 2019 -

Schicker Ford of St. Louis responded

Thank you for your business and feedback, staying continuously educated on our product is hugely important to us and we are glad we were able to help with your Ford Transit Connect purchase! Safe travels!

August 01, 2019

I will not go anywhere else People tell me not to go to the dealership because they are to high. Somethings are a little pricey and I may not be able to afford it. But who knows More

by Freddie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Montgomery, I don’t remember the names of others that worked on my car. , Marco Giuffrida
Aug 06, 2019 -

Schicker Ford of St. Louis responded

Thank you for your service visit, leave it to the experts! :)

July 31, 2019

Above and Beyond The staff at Schicker Ford St. Louis were incredible. They were no nonsense. They did not waste my time and they worked hard to get what I needed an More

by John N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Brevard, Keith Harbstreet
Jul 31, 2019 -

Schicker Ford of St. Louis responded

Thank you for your business John! We are glad to hear about your experience and welcome you to the Schicker Automotive Family! Enjoy your new Ford truck!

July 31, 2019

Lack of communication Was not told before hand about costs and left unsatisfied didn’t get the service I needed due to the pricing will not be returning for further servi More

by mlmcclain2088
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Curtis
Aug 06, 2019 -

Schicker Ford of St. Louis responded

We are sorry to hear about the miscommunication, this will be brought to the attention of our staff.

Aug 15, 2019 -

Schicker Ford of St. Louis responded

Thank you for providing us with feedback to better our business practices and the customer experience. I apologize for the misunderstanding and would like to get this resolved. Please contact me to further discuss your concern. Thank you. Stephanie Ressel, Service Manager 314-664-4100 ext. 2235

July 31, 2019

Professional all the way! From the phone call to setup my recall appointment to the end everyone was very nice!! Highly recommend! I am thankful for the recall notices! More

by HOLLY25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gutierrez
Jul 31, 2019 -

Schicker Ford of St. Louis responded

Glad we were able to get you taken care of with your recall notice! Thank you for your review and look forward to seeing you next time!

July 31, 2019

Great Car taken care of as soon as I arrived. Car had oil change completed and I was on my way. I didn't get to finish the game I was playing on my phone. More

by Bonds, lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Giuffrida
Aug 01, 2019 -

Schicker Ford of St. Louis responded

Great to hear about your fast experience with our service department! Thank you!

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