Schicker Ford of St. Louis
St. Louis, MO
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Recall & oil change Service was fairly quick and a pick up was provided (Uber was fast). Service representative was not friendly or helpful at all. Just to the matter at Service was fairly quick and a pick up was provided (Uber was fast). Service representative was not friendly or helpful at all. Just to the matter at hand. Had in unused oil change coupons and he just said expired, which they were however the car has 25,000 miles. Guess I wanted a free oil change because I had pd for 2 while coupons were still good but wasn’t asked if I had any. My fault. Rep could of handled the conversation a little different. More
Excellent, even going the extra mile It was freezing rain and snow and I am feeble. When I asked about help walking out to my car, they brought it to the door of the waiting room inside. It was freezing rain and snow and I am feeble. When I asked about help walking out to my car, they brought it to the door of the waiting room inside. If you wanted to get really high marks from me, you could wash the windshield. Some St. Louis dealers wash the car for free. More
Outstanding service Very pleasant and professional interaction with Ike Bibas. He answered all questions and was very timely in all his responses. Just a pleasure to deal Very pleasant and professional interaction with Ike Bibas. He answered all questions and was very timely in all his responses. Just a pleasure to deal with. More
Thank you! Courteous and expedient! The staff was very friendly and explained what would be done, what was done, and additional options available to me. Thank y Courteous and expedient! The staff was very friendly and explained what would be done, what was done, and additional options available to me. Thank you. More
Always prompt, friendly and reliable Quick lane staff always friendly, respectful and willing to listen to my concerns. This is especially important as a woman customer. I have observed Quick lane staff always friendly, respectful and willing to listen to my concerns. This is especially important as a woman customer. I have observed that same respect with other women customers. Marco and Jamal take the time to explain what the mechanics have found good or bad with my car, making recommendations on needed repairs. More
My experience was great They were awesome in every aspect I sent my god daughter to them they got her together as well thanks so much they go out their way to give excellent They were awesome in every aspect I sent my god daughter to them they got her together as well thanks so much they go out their way to give excellent service as well friendly people More
Not pleased a week before I could schedule appt: & I didn't Suspicion set in as soon as he saw when the policey went into affected and I resented the the implication not to mention my remote start was removed a Suspicion set in as soon as he saw when the policey went into affected and I resented the the implication not to mention my remote start was removed and not replaced and even though it was filthy, was just thrown on my light grey back seat 🤬 & the issue with my key fob was not addressed to my satisfaction!!! More
Never Disappointed! This is the fifth vehicle I have purchased at Schicker Ford and I am very pleased. Top notch service from top to bottom! Do not buy a Ford from anybod This is the fifth vehicle I have purchased at Schicker Ford and I am very pleased. Top notch service from top to bottom! Do not buy a Ford from anybody but Schicker!! More
Major Breakdown Transmission went out during a trip passing through St Louis. Went to Shicker Ford, Ron in service identified problem, got parts ordered and got us b Transmission went out during a trip passing through St Louis. Went to Shicker Ford, Ron in service identified problem, got parts ordered and got us back on the road quickly and under original quote More
Professional Changed my airbag because of a recall for free and allowed me to use a rental car through Enterprise. Also did a visual inspection on my car which I a Changed my airbag because of a recall for free and allowed me to use a rental car through Enterprise. Also did a visual inspection on my car which I appreciate. More