Schicker Ford of St. Louis
St. Louis, MO
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Great Service Ike was very friendly and helpful. He went out of his way to make sure I got a good deal. The service was amazing and they were very responsive. Ike was very friendly and helpful. He went out of his way to make sure I got a good deal. The service was amazing and they were very responsive. More
Mediocre The wait time was really really long . I get you're busy and all, but the wait was just really long. I did get helped with right away which was nice. The wait time was really really long . I get you're busy and all, but the wait was just really long. I did get helped with right away which was nice. But the car I had looked online at, and called ahead of time about my interest in it, ended up having break issues. I was then told that the car would not be ready for a couple of days. Then about 2hours later, its ready. So that was really nice. More
Very friendly and helpful The sales staff both online and in person were very pleasant and helpful to deal with. Marc in Finance was very thorough in his explanations. The sales staff both online and in person were very pleasant and helpful to deal with. Marc in Finance was very thorough in his explanations. More
Decent service This last visit was great. But as a mom with a toddler they need A baby changing space. It’s gross to change a diaper on a couch in the waiting area e This last visit was great. But as a mom with a toddler they need A baby changing space. It’s gross to change a diaper on a couch in the waiting area especially with strangers around and really gross to try and change it on the floor of the bathroom. I’ve mentioned this to the staff several times. Maybe a play area also. More
I won't go anywhere else for service on my Mustang! This service department is spectacular. Everyone is friendly, helpful, and engaging. They always respond to my concerns with understanding, and help m This service department is spectacular. Everyone is friendly, helpful, and engaging. They always respond to my concerns with understanding, and help me with some rather "way-out" requests, at times. In addition to my oil changes, they've replaced filters, fixed flats, and taken care of a siezed-on valve stem cap. More
Very professional and prompt service Our car was serviced as expected and prices quoted were pretty accurate, they offer additional service recommendations which were explained in great e Our car was serviced as expected and prices quoted were pretty accurate, they offer additional service recommendations which were explained in great etail. Comfortable waiting area with coffee, snacks and wi-fi More
The works package I have used Quick Lane for service for the last 6 years have always been pleased I still this visit.the tech that worked on my new diesel truck did n I have used Quick Lane for service for the last 6 years have always been pleased I still this visit.the tech that worked on my new diesel truck did not have a clue. This service usually takes about 45 minutes Tues it took a hour and a half he used a 12 point socket on the lug nut switch tore up the chrome he had no clue where the oil filter was I had to tell him oil was spilled on the engine and I got to smell it burning off on the ride home and I am still cleaning greasy hand prints off my fenders I suggest this so called tech get additional training or he go elsewhere I don't want to see my truck treated this way again if it happens again I will have my truck serviced elsewhere. I don't want to do that because I have bought all my cars and trucks from schicker Ford since 1993 I would hate to see that end because of one bad employee More
Quick and easy I was very happy with the time in and out for service .pules they got me the truck I really won’t think to all I was very happy with the time in and out for service .pules they got me the truck I really won’t think to all More
Happy fusion owner Always receive great service. Ron in service makes me feel like a valued customer and the staff is very friendly I appreciate all that they do Always receive great service. Ron in service makes me feel like a valued customer and the staff is very friendly I appreciate all that they do More
very helpful The staff I worked with was very professional, helpful. nice & courteous. They worked heard to get me into a car I would recommend anyone to this The staff I worked with was very professional, helpful. nice & courteous. They worked heard to get me into a car I would recommend anyone to this dealership More