Schicker Ford of St. Louis
St. Louis, MO
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F150 recall Quick and easy service, nice costumer lounge. Went in for a recall on an f-150 and the customer service was helpful and kept in contact with me prior Quick and easy service, nice costumer lounge. Went in for a recall on an f-150 and the customer service was helpful and kept in contact with me prior to the appointment More
You did what was expected and a bit more! You accomplished my first servicing with no problems, and completed a recall repair wit no problems either. The one thing that didn't happen was ther You accomplished my first servicing with no problems, and completed a recall repair wit no problems either. The one thing that didn't happen was there was another recall item for the rear gate that I was unaware of until the day of servicing (received notice in the mail that day). It would have been nice to get that completed while my truck was in for service, and saved me another trip. Other than that everything went well! More
Integerity First of all its the attention to details that lets you know they're efficient. When I retrieved my vehicle from being serviced under purchase agreeme First of all its the attention to details that lets you know they're efficient. When I retrieved my vehicle from being serviced under purchase agreement , I noticed a discrepancy that wasn't there before i left it in their . They immediately rescheduled me to address issue with no problem . The result of this new service appointment is forthcoming ..... More
Unexpected Visit (but great service experience ) I went to the Quicklube for routine service and to check my battery which appeared to be dying. They concluded it was bad and sent me to the main ser I went to the Quicklube for routine service and to check my battery which appeared to be dying. They concluded it was bad and sent me to the main service center to have them do further diagnosis. Upon review of Q’s paperwork they quickly concluded my car needed a new battery. While I was not on their schedule and they were very busy, they took in my car and promptly installed the new battery. I was very appreciative of their professionalism and courtesy of not having to make another appointment and go through unnecessary additional diagnostics. More
Great job! I experienced Professional service. It was delivered in an Expeditious manner. Finally I received Courteous customer service. Thank you very much for I experienced Professional service. It was delivered in an Expeditious manner. Finally I received Courteous customer service. Thank you very much for you dedication and expertise. More
Satisfactory. Service and customer service pretty good. As a walk-in early in the morning, I was helped right away, which was fortunate. However, they were not very Service and customer service pretty good. As a walk-in early in the morning, I was helped right away, which was fortunate. However, they were not very clear on what "needs" to be done to my automobile after inspection and the exact cost (I was told one price and then charged WAY more in the end - e.g. charged for several hours of labor that only took about 30min). More
Great Service The guys are very knowledgeable and friendly. Love love love Ike’s personal touches. The service guys are great always professional and friendly. Th The guys are very knowledgeable and friendly. Love love love Ike’s personal touches. The service guys are great always professional and friendly. They are always ready to answer every question you may have. More
Awesome My husband and I had purchased a car 3 years ago and our salesperson was Keith Harbstreet. He was so amazing along with the other guys so, we decided My husband and I had purchased a car 3 years ago and our salesperson was Keith Harbstreet. He was so amazing along with the other guys so, we decided to go back to Schicker Ford and of course Keith Harbstreet was our salesperson once again. I would recommend this dealership to anyone who is looking a great vehicle at the right price. More
Trustworthy These employees are consistently dependable, no matter what I need. I never hesitate to call with questions and concerns. They take good care of m These employees are consistently dependable, no matter what I need. I never hesitate to call with questions and concerns. They take good care of me ! More
Wonderful buying experience with Jim M. Traded a vehicle and purchased a new on a Saturday afternoon. In and out in less than 3 hours! Thanks for the great service Jim M!! I'll come back. Traded a vehicle and purchased a new on a Saturday afternoon. In and out in less than 3 hours! Thanks for the great service Jim M!! I'll come back. More