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Schicker Ford of St. Louis

St. Louis, MO

4.2
623 Reviews

3300 S Kingshighway Blvd

St. Louis, MO

63139

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Showing 623 reviews

February 11, 2020

Great experience this time. This time was a great experience. However, almost every time I go there they are telling me something is wrong with my truck when there is nothing wr More

by kcrowe123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike at quick lane. , Ron Gutierrez
February 10, 2020

oil change The appointment was made online for an oil change - the work was completed in a timely manner- the employees encountered were courteous and the servic More

by tomkc0dak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamal Jones
February 10, 2020

Polite & friendly. Service time was shorter than expected. Pleased with the service I received. I would definitely come back. It's also, closer to my home. More

by Bshay780
Recommend Dealer
Yes
Employees Worked With
Josh Younger
February 10, 2020

service Always excellent service! Highly recommend. The appointment was for a service action, (recall) and an oil change and tire rotation. I was in and out More

by micheller0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Bibas
February 10, 2020

quicklane Marco and the rest of the staff in quicklane shop have always taken great care of me for service on my car Thanks to everyone More

by okfine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Giuffrida
February 07, 2020

The service and customer service is always great. I’m always informed about my needed areas of attention to my car. Everyone is great at their work. More

by mizzlisa127
Recommend Dealer
Yes
Employees Worked With
Ron Gutierrez, Josh Younger, Dave Chandler, Marco Giuffrida, Haley Gavlick, Jamal Jones, Mike Kitzmiller
February 04, 2020

30+ Days waiting on a part for Warranty Repair The rental experience with a Fiesta to an Explorer I had to return to a F150 was terrible. The US Back order on a part kept my F250 for more than 3 More

by andmcder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh Younger
Feb 04, 2020 -

Schicker Ford of St. Louis responded

Thank you for your feedback as it helps our company improve in providing our customers with the best service possible. I am sorry to hear about your experience and want to apologize on behalf of the Schicker Automotive Group. I would like to discuss your recent service and get this resolved for you. I can be contacted at sressel@schickerautomotive.com. Thank you, Stephanie Ressel Service Manager Schicker Ford of St. Louis

February 04, 2020

They were amazing I drove off the lot in the car I have been wanting for years!!! I am very happy!!! Thanks for helping me. More

by tamika1280
Recommend Dealer
Yes
Employees Worked With
Terrell Horton
February 04, 2020

Solid service team.I have been coming to this dealership for years. They have taken care of all of my Ford needs. Keep up the good work! More

by antcutsone
Recommend Dealer
Yes
Employees Worked With
Jamal Jones
February 04, 2020

Service I only use this Dealership for Sales and Service. The only thing I do not like is they have changed policy of making appointment for service on Saturd More

by hemmingsen3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lawrence - Service, Ike Bibas
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