Scherer Mazda
Peoria, IL
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This was the best experience I have ever had purchasing a new car. The sales person made it a very enjoyable experience, I hope she is there when I purchase my next Mazda. new car. The sales person made it a very enjoyable experience, I hope she is there when I purchase my next Mazda. More
Great Service Excellent process from greeting me to the video showing what needed to be done. Really couldn't ask for a nicer experience. Thank you all. Excellent process from greeting me to the video showing what needed to be done. Really couldn't ask for a nicer experience. Thank you all. More
Excellent customer service! I recently bought my daughter her first vehicle. It needed an oil change and brakes replaced. They addressed issue and provided me a loaner until services were completed. I really her first vehicle. It needed an oil change and brakes replaced. They addressed issue and provided me a loaner until services were completed. I really appreciated their thorough inspection inspection of the vehicle along with a video of it all More
Excellent experience, Kerri listened to what I was looking for, she worked with the finance department to get the payments I needed. Best car buying experience you could ask for. looking for, she worked with the finance department to get the payments I needed. Best car buying experience you could ask for. More
Summary The only problem with the visit was that I asked if any coupons were available for the visit, and my service writer said he was too busy to look. Afte The only problem with the visit was that I asked if any coupons were available for the visit, and my service writer said he was too busy to look. After my inquiry, he made no effort to look for a discount. I've never had service work performed anywhere except Scherer on my 2011 CX-9. Always my service writer would look for a discount coupon if I forgot to bring one. My service writer is relatively new in the position so I will excuse him. A good lesson to be taught to new service writers. More
No Masks!!! No regard for the safety of their customers. The only people wearing masks were the two other customers present at the time of the appointment. We wil No regard for the safety of their customers. The only people wearing masks were the two other customers present at the time of the appointment. We will look for another shop that is following safety protocols--will not return. More
Everybody was awesome to work with Smooth process. Very happy!!! Several follow up phone calls have been made to make sure everything is going good. I like that. Overall very pleased. Excellent se Very happy!!! Several follow up phone calls have been made to make sure everything is going good. I like that. Overall very pleased. Excellent service More
I believe that the dealer is very good at taking care of it's customers. The service was excellent & I have, shall and will continue to refer others! it's customers. The service was excellent & I have, shall and will continue to refer others! More
Top of the line in the service department. Keri is a gem. She helped us try to understand how the radio functions. Great car, the electronics suck. Also, this car was told to us , it had XMrad Keri is a gem. She helped us try to understand how the radio functions. Great car, the electronics suck. Also, this car was told to us , it had XMradio. It does not. More
Great service as always I've dealt with Anthony throughout the time I've owned my Mazda (almost 3 years now) and he has always been friendly, courteous, thorough, respectful, I've dealt with Anthony throughout the time I've owned my Mazda (almost 3 years now) and he has always been friendly, courteous, thorough, respectful, and genuine. I could go anywhere for an oil change and tire rotation, but I keep coming back here because of the competency of the service staff and the amazing customer service I receive from everyone else. More