Scherer Mazda
Peoria, IL
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Big Job But Done Great! I have a 2003 Miata LS which has been a great car. It was stalling out at traffic lights and when idling and was becoming a real nuisance and dangero I have a 2003 Miata LS which has been a great car. It was stalling out at traffic lights and when idling and was becoming a real nuisance and dangerous. I called Scherer Mazda and got an appointment quickly. I dropped it off and then received a call that there was definitely problems. My motor mounts has broken, the oil pan was leaking, it definitely needed a tune up, and a few miscellaneous other things, totaling close to $3,000. We take great care of our cars and the Miata only had a little over 80,000 miles on it. I told them to go ahead with the repairs. It took almost 5 days in the shop, but when I drove it away, it ran like a new car. All repairs were done, and done well, and I feel that Scherer did a great job, better than a non-dealer shop, where I am sure I could have saved a little money. But I had the peace of mind knowing that my 18 year old Miata was taken care of by Mazda professionals! Kyle Eisenbarth in service kept me updated and was extremely professional and helpful. I am hoping to keep my 2003 Miata running like new for a few more years! I will be returning to Scherer for service and eventually a new Mazda! More
As always "the best" I arrived at my appointment time and immediate service began. I enjoyed two cups of coffee and enjoyed the wait time, watching tv. Was there for a w I arrived at my appointment time and immediate service began. I enjoyed two cups of coffee and enjoyed the wait time, watching tv. Was there for a wheel alignment. Noticed the difference immediately. Brooks-miller service guy was friendly and very kind and efficient. Again, I truly enjoyed my experience. I also noticed no one was wearing a mask, not even the cashier when paying and checking out. I had a mask on but still a concern. More
Service department The service was great! Only one thing that we noticed-no one in the service department was wearing a mask. This was a concern, not only for the cus The service was great! Only one thing that we noticed-no one in the service department was wearing a mask. This was a concern, not only for the customers but for the workers as well. Otherwise, a great experience!! More
We have been customer’s if this dealership for several years! We are very satisfied. They deliver exceptional customer service. We trust them. We highly recommend! years! We are very satisfied. They deliver exceptional customer service. We trust them. We highly recommend! More
Always good to deal with Everyone polite and attempted to get everything done in a professional manner. Was presented with several different options enabling me to choose what Everyone polite and attempted to get everything done in a professional manner. Was presented with several different options enabling me to choose what I felt was best. More
Oil Change, Tire Rotation and Inspection Everyone at Scherer is professional and knowledgeable. The video inspection is an excellent feature. They will text or call you if they find an issue Everyone at Scherer is professional and knowledgeable. The video inspection is an excellent feature. They will text or call you if they find an issue so you can discuss the problem and options immediately, or when your car is done. More
Great experience working with Keri, so grateful for her assistance in buying my first car! She made it a memorable day & I highly recommend anyone to this location. assistance in buying my first car! She made it a memorable day & I highly recommend anyone to this location. More
Scherer Mazda has excellent service. You are fair and honest with your prices. I know this because I went to the Fird dealer across the street to get an estimate on repairing my fuel line. They only offe honest with your prices. I know this because I went to the Fird dealer across the street to get an estimate on repairing my fuel line. They only offered a $1200 metal line. But you offered a plastic alternative that saved me $700. Thank you again. More
Very helpful Anthony Chaney was very helpful in finding us the vehicle that met our needs! We drove some vehicles and picked out the one that we liked the best. Anthony Chaney was very helpful in finding us the vehicle that met our needs! We drove some vehicles and picked out the one that we liked the best. More