Scherer Mazda
Peoria, IL
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Consistently excellent service and friendly folks. I’ve been going to this dealership since 2004 and I’ve been very happy with my car purchases and service. Highly recommended! been going to this dealership since 2004 and I’ve been very happy with my car purchases and service. Highly recommended! More
Kyle was great. He and the crew of technicians were knowledgeable and very thorough. Explained everything well and was efficient. Customer service is very good! knowledgeable and very thorough. Explained everything well and was efficient. Customer service is very good! More
Hard to get the appointment. Saturday not staffed. Cost was shockingly high. $90 for oil change and tire rotation. Doubt I will be back. Too much was shockingly high. $90 for oil change and tire rotation. Doubt I will be back. Too much More
This Mazda dealership was ready for me to drop off my car, treated me with great respect(even though my car is 8 years old) And the most impressive feature was sending me a video of suspected problems wi car, treated me with great respect(even though my car is 8 years old) And the most impressive feature was sending me a video of suspected problems with the front end strut. I was extremely impressed and will consider Sherer Mazda when making my next purchase. Great Job! More
The people in the service department have been courteous, knowledgeable and accommodating. When my car was expected to take longer than anticipated, I was given a loaner. It is the only place I have ever tak knowledgeable and accommodating. When my car was expected to take longer than anticipated, I was given a loaner. It is the only place I have ever taken my car including oil changes. More
Kyle E and the service staff are top notch. They always provide an excellent review of the service. Their attention to detail is much appreciated. provide an excellent review of the service. Their attention to detail is much appreciated. More
Anthony and his manager Scott were honest and made the sale very straight forward. I love the fact that I didn’t have to go thru a lot of back and forth during the negotiations. It turns out being honest sale very straight forward. I love the fact that I didn’t have to go thru a lot of back and forth during the negotiations. It turns out being honest makes everyone happy about the deal and save everyone’s time. More
Had my 2006 Miata in that I just bought from a private party. I asked them to check it out. Came back with a clean bill of health. The very next day it overheated. Took it back in for a 7:30 AM appoin party. I asked them to check it out. Came back with a clean bill of health. The very next day it overheated. Took it back in for a 7:30 AM appointment. Waited until noon and I called to see what was going on. No one seemed to know about it but acknowledged the car was there and they had the key, so they said they would get back to me. Once they started working on it they told me they could not see any problems... I told them to tell the mechanic to check the electric fan which I also told them when I dropped it off. Called me back and said I was correct the fan was not working. So now the fan is on order for over a week and I have missed 2 weekends of being able to drive it.... If this was actually my daily driver it would be a problem. Everybody has been very nice and past service has been good but this experience has not been the best. Writing this on Saturday 9/12 and fan is suppose to be in on Monday or Tuesday. We will see how the rest of my experience goes. A few recommendations - Improve communication or the hand-off when somebody has the next day off, write down what the customer thinks the problem is and check that, offer to expedite a part (they may be willing to pay for that). More