Scherer Mazda

The service department employees are amazing! Actually, ALL the employees at Scherer Mazda are great! The “video” of the repair is cool. I’m not sure it’s necessary, but it’s cool...! ALL the employees at Scherer Mazda are great! The “video” of the repair is cool. I’m not sure it’s necessary, but it’s cool...! More

Kyle took very good care of me in my purchase of new tires, allowing me a loaner. And he was very good about explaining the benefits of the particular tire I chose. Kyle's always treated me well in past tires, allowing me a loaner. And he was very good about explaining the benefits of the particular tire I chose. Kyle's always treated me well in past interactions. I think he's an essential employee for the Scherer organization. More

Awesome sales team(Keri) and family atmosphere. Will definitely shop there again when I look for another family vehicle. Definitely got my money’s worth. definitely shop there again when I look for another family vehicle. Definitely got my money’s worth. More

This team is always amazing! They are able to get me in when I'm in a bind at work, and always get me the best price! They are friendly and professional, and I will never go anywhere else. when I'm in a bind at work, and always get me the best price! They are friendly and professional, and I will never go anywhere else. More

Keri and the Scherer family went above and beyond our expectations. This was our 9th transaction with Scherer. That is why we keep coming back. The excellent customer service and service center. Keri did expectations. This was our 9th transaction with Scherer. That is why we keep coming back. The excellent customer service and service center. Keri did the balloons and gift basket as we surprised our daughter with her CX 5. Thank you so much!! The Lowe’s More

Best service center in the area! honest and upfront. Been going there for about 12 years. Highly recommend them to anyone in a The central illinois area going there for about 12 years. Highly recommend them to anyone in a The central illinois area More

Kyle in the service department is phenomenal with customer service and satisfaction! I reached out to your sales staff for a possible upgrade and one said he was too busy for me and the other claims customer service and satisfaction! I reached out to your sales staff for a possible upgrade and one said he was too busy for me and the other claims there was a miscommunication issue. Ive been a Mazda owner most my life and with Heritage and Scherer all that time. I wont be returning. You don't treat customers like that. Ive been in customer service for over 36 years and i also train management and would never put anyone off the way I was. More

The service department is very thorough & helpful. Very pleasant & friendly, too! I was able to get the appointment at a convenient time. Comfortable waiting area. pleasant & friendly, too! I was able to get the appointment at a convenient time. Comfortable waiting area. More

It's excellent customer service to go to the effort to have the service technician recap the work with a video! Very helpful in explaining service work to be done. have the service technician recap the work with a video! Very helpful in explaining service work to be done. More

Service is friendly and efficient.... Love my car and this dealership, U recommend then to anyone looking for quality cars and service. YOU ROCK SCHERER!!! this dealership, U recommend then to anyone looking for quality cars and service. YOU ROCK SCHERER!!! More