Scherer Mazda
Peoria, IL
Filter Reviews by Keyword
By Type
Showing 414 reviews
Excellent salesperson and customer service. Second time we have purchased a vehicle here. We definitely have recommended to others and will continue to do so. we have purchased a vehicle here. We definitely have recommended to others and will continue to do so. More
My sales person Keri was very professional & knowledgeable. The person who did the paperwork was very condescending and he is the reason for my low rating. He even lied to me about my insurance knowledgeable. The person who did the paperwork was very condescending and he is the reason for my low rating. He even lied to me about my insurance company as he was trying to sell one of the service bundles. He also failed to give me the paperwork described in the Mazda certified pre-owned folder. He even quoted incorrect information regarding the warranty which was stated in the paperwork. When I mentioned Keri had given me different figures regarding the warranty he almost rolled his eyes before he looked up the figures & admitted that she was right. I don’t know his name as his signature is not legible. More
Keri was extremely helpful through the entire car buying process. No questions were left unanswered. She was able to find the exact color and package we wanted within a day or two. There was never a phone t process. No questions were left unanswered. She was able to find the exact color and package we wanted within a day or two. There was never a phone tag game happening, which was amazing! Everything was lined up and ready to go at signing. In and out within an hour and a half! Very pleasant experience! More
I was pleased with the process. Good offer for my trade in, Ryan was helpful and took the time to show me different things on the car. No haggling ,no bomb shells.Just a straight forward way to buy a car w in, Ryan was helpful and took the time to show me different things on the car. No haggling ,no bomb shells.Just a straight forward way to buy a car with both sides satisfied. Bradley R More
After backing out of buying a car online I went to Scherer and Ryan was great to work with. He took the time to answer my questions and made it a smooth process.I highly recommend Ryan ! Bradley R Scherer and Ryan was great to work with. He took the time to answer my questions and made it a smooth process.I highly recommend Ryan ! Bradley R More
This was the best experience I could ever hope for when leasing a vehicle-effortless on my part and very thoughtful on the part of everyone at the dealership leasing a vehicle-effortless on my part and very thoughtful on the part of everyone at the dealership More
Bought a brand new CX-5 and it was the smoothest, most hassle free experience I’ve ever had buying a vehicle. The sales staff worked with me on getting the right vehicle with the options I wanted. Sup hassle free experience I’ve ever had buying a vehicle. The sales staff worked with me on getting the right vehicle with the options I wanted. Super happy with this dealership! This is my 3rd Mazda I’ve bought from them and their service department is also very good and dependable and trustworthy with fair prices on their service. More
THE.BEST.EXPERIENCE.This locally owned business sets the THE.BEST.EXPERIENCE. This locally owned business sets the bar high with a true customer service mindset. If you are in the market for a car start wit THE.BEST.EXPERIENCE. This locally owned business sets the bar high with a true customer service mindset. If you are in the market for a car start with the best- START HERE!! I feel like we scored their best sales guy with Ryan! He was friendly, knowledgeable, genuine, patient and tolerated our family’s sense of humor. We never felt pressured; and it was easy to believe that Scherer had OUR best interests in mind during the whole process. We got what we felt was most certainly the best offer for our trade! Did I use the word “best” enough??! More