520 Reviews of Schaumburg Toyota - Service Center
Recall done well and quickly. I came in for a recall on the side curtains of the safety bags. I was told it would be taken care of in about an hour, and it was. The serviceman wa I came in for a recall on the side curtains of the safety bags. I was told it would be taken care of in about an hour, and it was. The serviceman was very helpful and answered all my questions. More
Excellent service & job well done. I like the new dealership . Clean, airy & comfortable. I was well taken care of. The service people are awesome. Randy helped me this time & he is alw I like the new dealership . Clean, airy & comfortable. I was well taken care of. The service people are awesome. Randy helped me this time & he is always nice. My experience with Schaumburg Toyota was pleasent. Also, for the most part, the cost to repair & maintain my car in good working order seems to be fair..In addition, if you have a Coupon thats even better. Lastley, Good workmanship all the way around. Thank you Schaumburg Toyota Staff! More
service and location i like the service and location , the technician that took care of my car was very friendly and courteously ,the environment was very good and spaciou i like the service and location , the technician that took care of my car was very friendly and courteously ,the environment was very good and spacious More
Truly excellent The best oil change ever - the staff is very helpful and friendly, the waiting room has a lot of amenities and the service is quick The best oil change ever - the staff is very helpful and friendly, the waiting room has a lot of amenities and the service is quick More
Great dealership - Great people It was a no hassle pleasure from the moment I pulled into the service department till the time I left. Ed Thalhammer was my tech...answered all my qu It was a no hassle pleasure from the moment I pulled into the service department till the time I left. Ed Thalhammer was my tech...answered all my questions and was extremely kind and helpful... No complaints from this satisfied customer.... More
Satisfied Customer Bart Szuba was the service person that we dealt with when we came in for an oil change. When I explained that I no longer drive as much as in prior y Bart Szuba was the service person that we dealt with when we came in for an oil change. When I explained that I no longer drive as much as in prior years. He suggested that he would make sure the brake system was checked just to make sure everything is working fine. When he delivered our car back to us he told us the brakes were in fine working order. More
Excellent service. The two service managers I dealt with were both professional and thorough in describing what needed to be done. The cashier was also very efficient. The two service managers I dealt with were both professional and thorough in describing what needed to be done. The cashier was also very efficient. The new facilities are wonderful. More
Engine light came on at only 80K I have been going to Schaumburg Toyota for years. This is my second Camry, first car lasted over 110K (1996 Camry) never had oil issue, current is 200 I have been going to Schaumburg Toyota for years. This is my second Camry, first car lasted over 110K (1996 Camry) never had oil issue, current is 2007 Camry and husband got his 4 runner here. there seems to be an oil consumption issue with the 07's. They gave me a rental, fixed the oil issue and fixed the engine problem which was part of the oil problem. Am happy with the service which is why I continue to come back. However I was surprised that this oil problem seems to be happening to many 07's from the research I did online. I am loyal to Toyota and they have provided very good customer service, hope to continue coming but hope no more oil issues with current car. Camry's should last over 100K even 200K without alot of problems. Am guessing this may be a recall of the 07's. More
Most pleasing The new facility layout is wonderful. It provides a great deal of physical opens and new warmth of the surroundings. It is appealing to current and f The new facility layout is wonderful. It provides a great deal of physical opens and new warmth of the surroundings. It is appealing to current and future customers. It is an inviting surroundings. More
Exceptional Service I received truly exceptional service during yesterday's visit to your Service Dept. for routine maintenance on my 2009 Prius (purchased from Schaumbur I received truly exceptional service during yesterday's visit to your Service Dept. for routine maintenance on my 2009 Prius (purchased from Schaumburg Toyota), From Steve's answers to my initial questions on the phone to Chris's great handling of my needs on site. They both were fantastic, as was the guy (forgot his name) who spoke with me once the service was completed, assuring me that everything that needed to be done was done (I wanted to make sure everything was cool before taking the car on a long road trip). Everyone was great!!!!!! And I love what you've done with the place. More