Schaumburg Toyota

I have purchased many cars for my wife and I in the past, but buying my 2011 Toyota Corolla at Schaumburg Toyota last night was by far the best experience I’ve ever had when buying a new car! The salespers but buying my 2011 Toyota Corolla at Schaumburg Toyota last night was by far the best experience I’ve ever had when buying a new car! The salesperson, James Flores, was very knowledgeable and listened to everything that I was looking for in a new car. He gave me some options to look over, without ever pressuring me to make a decision. After test driving a few cars, and taking the time to discuss everything with my wife, we finally came to an agreement on the Corolla. The entire process was painless as James Flores, Joe Shoemaker (and crew) were very helpful, and had all of the paperwork, along with my new car, prepared for me in a very short amount of time. I will definitely recommend Schaumburg Toyota to all of my family and friends in the future. More

very hostile nature. better to stay away from them. very hostile nature. better to stay away from them. Dishonest, unfriendly don't value customers. Think that there job is only up to selling and the very hostile nature. better to stay away from them. Dishonest, unfriendly don't value customers. Think that there job is only up to selling and they that is the great favor done to us. Always blame customers, which is the strange thing I ever saw. More

The worst Toyota dealer. I went there to check out prius and wanted to buy the car but noone attended me there. All they did was to tell me to go out and see the car. I went back to ask them the price and f and wanted to buy the car but noone attended me there. All they did was to tell me to go out and see the car. I went back to ask them the price and finance options no one attended. I was frustrated and I left. More

I purchased a certified pre owned vehicle from this dealership. Two months after the purchase. The car began to cut off. Next, the car would not start. During the purchase, the customer service was dealership. Two months after the purchase. The car began to cut off. Next, the car would not start. During the purchase, the customer service was terrible. The honesty of the sales manager lacked integrity. Being that I still owed a down payment, I received a call from a person by the name of Guy Drake very rude and combative. Currently, I am looking to work hand and hand to resolve all of the issues. I'll consistently update, and hopefully this will have a positive outcome. More

Never visit this place! Some of my friends already Never visit this place! Some of my friends already warned me not to go this place, but my wife went there just for oil change and asked what she expe Never visit this place! Some of my friends already warned me not to go this place, but my wife went there just for oil change and asked what she experienced for light bulb. It's on and off while driving. The technician quoted me $250 for replacing one bulb and I refused it since the problem is wered and he told me it's not under warranty. Then, he charged $53 for just seeing the bulb. Actually they named it as diagnosis fee. He never mentioned the fee before checking and told me there is no free service when I complained it. He remade the invoice without that charge but he lost one customer and many potential customers too because I will share this story with as many people as possible. I just found that Toyota already settled that HID bulb problem under warranty and refund the charge if already paid to fix the problem. I will visit Elgin Toyota under warranty. Schaumburg Toyota charges so expensive for many others including smart key and making duplicate. If you look not experienced person for fixing car, they scare you to fix many other unnecessary things. This Toyota will be my last one. More

My fiance and I needed to trade in our vehicles for better fuel efficiency, as well as safety for our new baby. We took ours in about a month and a half apart. On both occassions we were taken care of better fuel efficiency, as well as safety for our new baby. We took ours in about a month and a half apart. On both occassions we were taken care of by Jonathan and James. These guys made our experiences great ones. They worked diligently to get us in the vehicles we wanted. They made the whole process effortless. If anyone is looking for a great dealership, we will definitely send them to these two guys. We truely appreciate everything Jonathan and James did for us. With people like these two, Schaumburg Toyota should prosper. More

The customer service at Schaumburg Toyota is worth the drive from Chicago.I have a Camry and a 4Runner and I've never had a problem with the completed service issues on both vehicles.The friendly staff at drive from Chicago.I have a Camry and a 4Runner and I've never had a problem with the completed service issues on both vehicles.The friendly staff at Schaumburg Toyota is awesome.Took the 4Runner in for an oil change and I thought I needed to have my brakes replaced.Under the supervision of Rafael Sanchez,all the brakes needed were a good cleaning.I know that, just about any other place,would have talked me into far more than what I was expecting.Rafael Sanchez was very honest,friendly and made sure that I didn't have to stay longer than what I should have been. More

This dealer is not honoest and it just tries to over charge customers. From its website, the 120k Maintenance package for 2002 4Runner is $555.54. However, I was told by the service manager, Crag, that charge customers. From its website, the 120k Maintenance package for 2002 4Runner is $555.54. However, I was told by the service manager, Crag, that I have to pay extra $237 for this package for replacing PCV valve and Spark Plugs. I argued that the package should include that service. He even printed out a sheet with $237 as extra charge on it. Please see the attached details of the service package and it is clear that the PCV valve and Spark Plug replacement are included. It wasted me time and gas to drive there. 120,000 Mile Conventional Oil Service [V-6 4x4 Truck] -Replace engine oil (Conventional Non-synthetic oil) -Replace the oil filter -Check the fluids -Check the tire pressure -Inspect the ball joints and dust covers -Inspect the drive shaft boots -Inspect the steering gear box -Rotate the tires -Inspect the tires -Clean and adjust brakes -Replace the cabin air filter -Inspect drive belts -Inspect coolant hoses -Inspect fuel cap gasket -Inspect fuel lines and connections -Inspect fuel tank band -Inspect fuel vapor recovery hoses -Inspect exhaust system pipes & mounts -Replace the engine air filter -Replace the engine coolant -Replace transmission fluid -Replace transfer case oil -Replace front & rear differential fluid (when applicable) -Replace PCV valve -Replace spark plugs (standard plugs only) -Visually inspect the brake linings -Visually inspect the brake hydraulic lines *Price for this services starts at the amount shown $555.54 More

Ricky is a service personnel who listens to client issues rather than jumping to some conclusion and guiding the client to that conclusion. Ricky takes care of the car and the customer well. Jerry is t rather than jumping to some conclusion and guiding the client to that conclusion. Ricky takes care of the car and the customer well. Jerry is the guy who made our purchase experiance a good one for the reason he did try to sell what the client wanted rather than what he want to sell. Treated the people well in spite of his busy schedule. More

The customer service provided by Mr. Ricky Borromeo is always outstanding. Each time I service my cars with Ricky, he treats me like family. He is extremely knowledgeable when it comes to servicing my always outstanding. Each time I service my cars with Ricky, he treats me like family. He is extremely knowledgeable when it comes to servicing my Toyotas. As long as Ricky is with Schaumburg Toyota, I will continue serving my cars there as well as recommending Ricky to my friends. More