Schaumburg Toyota | Page 91

I have always felt that buying a car can be somewhat stressful, but zaya made me feel very comfortable and at ease.he took the time to show me all the cars that would be best for our family never made m stressful, but zaya made me feel very comfortable and at ease.he took the time to show me all the cars that would be best for our family never made me feel rushed , in the end he found the perfect 2012 4runner.we love this car and so thankful for all of zayas help. Will definitely come back to him to buy another car in the future and recommend to family and friends. Thank you zaya More

Wow zaya was the best. If it wasn't for him I would never have bought a car. He made me feel like a million bucks. Thank you for your patients zaya your the best. never have bought a car. He made me feel like a million bucks. Thank you for your patients zaya your the best. More

Zaya made this car buying experience stress free. I have bought new cars in the past and was unsure as to buying a used car. Due to many things in my life a used car was all I could do this time. The car Za bought new cars in the past and was unsure as to buying a used car. Due to many things in my life a used car was all I could do this time. The car Zaya found for me is GREAT!! It looks and feels new. The mileage is low and I couldn't be happier. It has everything I wanted and more. I will go back to him as well as recommend him to my friends. Thanks so much!!!! Cindy Z. More

Service advisor Brian was great experience and wrote everything that expected to be done down to wash and dry car, i kinda lough about being very specific drying car after wash, but car porter still fai everything that expected to be done down to wash and dry car, i kinda lough about being very specific drying car after wash, but car porter still failes to dry car. Service department i would suggest to have more service writer, due to i waited almost 20 minutes before i was entertain. Also my coupon for oil change service was honored with Brian but by the time i was taken to cashier i ended up paying for full price, i didn't noticed till i look at my service receipt at home. Not very happy with car not being dry and charge full price oil change, it would be fine if i did not have coupon handy. More

Best customer service I've seen at a car dealership. Went out of their way to make sure I was taken care of and took every route to get me financing. Went out of their way to make sure I was taken care of and took every route to get me financing. More

Zaya made my new car purchasing very pleasant. He had an answer to all my question and he helped me take the right decision.Zaya is a friendly and a trustworthy person. I'm happy with my new corolla and I w answer to all my question and he helped me take the right decision.Zaya is a friendly and a trustworthy person. I'm happy with my new corolla and I will recommend Zaya to all my friends. More

Let me start by saying I hate buying new cars and was not looking forward to the process. Fortunately, my sales guy was Zaya Ochana. I have to tell you, Zaya did everything right. He was very professional looking forward to the process. Fortunately, my sales guy was Zaya Ochana. I have to tell you, Zaya did everything right. He was very professional, friendly and helpful without being pushy at all. In short, he made it an enjoyable experience. In addition, I was on a pretty tight time frame the day of purchase. Knowing that, Zaya worked hard to expedite the process so I could keep the time commitments I had that day. Next I met with the “finance guy”. At this point I thought things would get a bit less enjoyable. Fortunately, I was wrong. Thomas Sayasane was also extremely professional, informative, and friendly. He explained to me the various additional options without attempting to pressure me and also worked quickly to expedite the process on my behalf. It was a pleasant surprise and one which completed the sales process in a very positive manner. In short, my purchase at Schaumburg Toyota was an enjoyable experience and one which I would recommend to my friends and family. More

The sales Professional Zaya Ochana Was very nice and friendly and he work with his manager Joe Shoemaker to make our experience buying a Toyota the best car experience we ever had.! The car my wife wan friendly and he work with his manager Joe Shoemaker to make our experience buying a Toyota the best car experience we ever had.! The car my wife wanted was a White 4 runner with all the bells and whistles and it had to come from another Toyota dealership, Zaya got the car on his day off and gave me a call that night and told me that I could come in and pick it that would have to cleaned and ready to go. Zaya Ochana stayed late and spend a hour going step by step with my wife so she understood every feature about the car, along with setting up her phone to the car for the hands free calling.. I never written a review for something I have purchased, but I feel The Schaumburg Toyota really cares about the cars they sell, and the people they sell them to.I would highly recommend this dealers. Jerry Lambert More

I have always had my car serviced @ Schaumburg Toyota because of Brian Matuszewski. He has been my service advisor for about 9 years and has always done an outstanding job. He is fair and honest, and l because of Brian Matuszewski. He has been my service advisor for about 9 years and has always done an outstanding job. He is fair and honest, and looks out for his customers. I currently own a 2004 Sienna and a 2012 Highlander and trust only him with the servicing of my cars (nothing against the other staff). He makes sure my vehicles are serviced properly and makes suggestions of what I can do to help maintain my vehicles are running properly. James Bryant (JB) has been the mechanic that always works on my cars and this is great because he knows everything there is about my cars. He even takes time out to talk to me about things on my cars and even offers advice. A perfect example is, the other day I was servicing my Sienna and they noticed I had a very small coolant leak and advised me that this would need to be fixed. I had originally came in for just a quick oil change and JB went above and beyond what I expected because just in conversation with Brian and him I mentioned that I was going out of state. JB checked the car over because he cares about what he does and found a problem that could have turned into a bigger problem for my family while out of state. A BIG THANKS TO BOTH BRIAN AND JB. Keep up the OUTSTANDING work. the owners of Schamburg Toyota are lucky to have such great employees. This is one of the reasons I always suggest buying a Toyota from Schaumburg Toyota to friends and family. Steve O More

I came in on a pretty slow day thanks to our random blizzard like weather. Zaya helped me right away. I wasn't sure if I was going to buy a car that day but zaya and the sales managers gave me a great blizzard like weather. Zaya helped me right away. I wasn't sure if I was going to buy a car that day but zaya and the sales managers gave me a great deal. Zaya was probably the nicest salesman I have ever dealt with and that definitely helped in my purchasing of my amazing 4runner trail. It definitely was a great and easy car buying experience. I wish it was always this easy. Top class dealer with top class staff. Always ask for Zaya! He will definitely make you feel comfortable and will always help you. -Mason More