Schaumburg Toyota

I have been a loyal customer of Schuamburg Toyota for about eight years, primarily because of the service department (Rafael Sanchez is great), but have also purchased a vehicle from thsi dealer. I high about eight years, primarily because of the service department (Rafael Sanchez is great), but have also purchased a vehicle from thsi dealer. I highly recommend Schaumburg Toyota and especially their Service department. More

I have known Ricky for 16 years and he has always been friendly, remembered me and my car, and helped me get my car serviced. He always looks for the best way to keep the costs down on repairs. Today he f friendly, remembered me and my car, and helped me get my car serviced. He always looks for the best way to keep the costs down on repairs. Today he fixed my car for free because it was a very minor adjustment to fix it. I really enjoy the dealership and the service department. More

I had leased a 2009 Corolla approx 3 years ago and my lease was coming to an end, I met John in the sales area, we had sat down and he had explained all my options on how to proceed with either purchasin lease was coming to an end, I met John in the sales area, we had sat down and he had explained all my options on how to proceed with either purchasing the leased vehicle or buying a newer one, John was extremely helpful in assisting me and making sure what was my best for my interest.He took a good amount of time figuring out what was best for me and I greatly appreciated it. It was a pleasure doing business with John, Also I had the privilege of working with Mark matuszewski, in the service department, he had also explained to me what was needed for my vehicle and did not try and sell me items that were not needed , I agreed to his recommendations and Mark was kind enough to lend me a vehicle while working on mine, So I could go about my business with out having to worry about transportation, Again an extremely professional individual to work with and a great personalities on both of the gentleman listed above, I would highly recommend anyone of my friends or associates to use your dealership wheather it is purchasing a vehicle or getting service done, It makes the car buying and service experience alot more comfortable when dealing with individuals like John and Mark. I own my own company and would not hesitate for a moment to have individuals like that representing myself and my company, I thank them both for their assistance and professional manner. Best Regards Gino Novelli Hoffman Estates IL 60169 (847-910-9315) More

Schaumburg Toyota is one place I always trust for my car needs. I have been working with Ricky from the last couple of years on my car servicing needs and he has been very customer friendly and helped me an needs. I have been working with Ricky from the last couple of years on my car servicing needs and he has been very customer friendly and helped me and my friends with all our car servicing needs.He understands the customer needs and put the customer at front on all the work he do. I will have piece of mind when I get my car servicing done at Schaumburg Toyota. The technicians are friendly, experienced and more importantly great customer service. More

Robert Bouza and Joe Russano helped me find the perfect vehicle. They went above and beyond our expectations to ensure I was happy with the car and got it at a good price. I bought previous Toyotas from Ro vehicle. They went above and beyond our expectations to ensure I was happy with the car and got it at a good price. I bought previous Toyotas from Robert and will continue to do business with a local dealership and will be sharing all of the above with my friends. More

Best car buying experience of my life. Sales reps were extremely knowledgeable on all vehicles we looked at. They answered all of our questions, and let us make our own decisions without pressuring us. extremely knowledgeable on all vehicles we looked at. They answered all of our questions, and let us make our own decisions without pressuring us. Finance had everything ready for us, an explained everything before asking for signature. Great experience overall! Thanks guys! More

In 2006 I purchased a new Rav4 and have had all of my service done exclusively at the dealership and I couldn't bee more pleased. Steve has been my service advisor and has always taken great care of me a service done exclusively at the dealership and I couldn't bee more pleased. Steve has been my service advisor and has always taken great care of me and my car. I feel that I receive up-front honest information regarding my vehicle and I am also listened to when I have concerns. I'm not treated like I don't know anything about my vehicle and that is important to me, being a woman. I have never felt like I have been taken advantage of. Also, you can't beat the hours in the service dept. Kudos to the service team at Schaumburg Toyota. More

I just bought a 2011 Toyota Camry. I thought the dealer, Rich Gregor, was very honest and gave me an excellent price. I received discounts for being a recent college graduate and a $500 discount which I did Rich Gregor, was very honest and gave me an excellent price. I received discounts for being a recent college graduate and a $500 discount which I did not know about. I was considering buying a Jetta but Rich got me a more expensive car for a lower price and a better interest rate. He was never pushy like some dealers tend to be. I told him what I was looking for in a car and he told me what cars would best meet those needs. I test drove three different cars and liked the Camry but felt it was a little too old feeling for me, I'm in my early 20's. He then suggested the Camry with the sports package and after a test drive I loved it! Rich was honest about the price and got me a great deal. When I bought my first car 7 years ago from a different dealership there was a lot of back and forth talk about prices and interest rates. There was none of that here, the price and interest rate Rich told me was exactly what showed up on the paperwork. It was quick and painless to complete the paperwork to purchase and finance the car. More

Do not even waste your time going to this dishonest Dealership. I made a deal over the phone on a used Honda Odyssey on a Friday with Rich Gregor. We agreed that I would test drive the vehicle and pick Dealership. I made a deal over the phone on a used Honda Odyssey on a Friday with Rich Gregor. We agreed that I would test drive the vehicle and pick it up on Monday if everthing checked out to my satisfaction. I did this because I live in Wisconsin and it's a 90 min drive to the dealership. Monday morning I check my e-mails and Mr. Gregor had sent me an e-mail late Saturday saying the vehicle had been sold. Where I come from if you make a deal you stick to it. I would not recommend dealing with any car dealership that does not stand by their word. And you wonder why used car salesmen have such a bad reputation. More

I purchased my Toyota in 2002, my sales person was Jerry McDuffie who got me a great deal, was very kind and entertaining.I consider him a friend to this day. When I obtain enough money to buy another car I McDuffie who got me a great deal, was very kind and entertaining.I consider him a friend to this day. When I obtain enough money to buy another car I will be right back at Shaumburg Toyota looking for Jerry. The maintaintance of my car is handled by Brian Matuszewski and JB.JB is the only person who has worked on my car since I purchased it and I have not had any probs.The customer service that has been extended to me by Brian and this company is awesome.I may not have the most expensive car coming into the service dept, but the guys treat me like a queen and have taken such good care of my car. Thank-you Toyota Shaumburg for the great people you have working there and the wonderful service you provide to your customers. Sincerly, Suzette Logan More