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Schaumburg Lincoln

Schaumburg, IL

4.6
667 Reviews

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 667 reviews

January 31, 2023

Great dealership! Professional, Courteous, Excellent Salesman!!! Informative and knowledgeable staff. Great service Department. Delivered my Beautiful Aviator!! More

by KP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Sharp
Feb 01, 2023 -

Schaumburg Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaumburg Lincoln!

January 31, 2023

Always easy to contact and obtain service appointments. Service is quick and staff is very helpful. More

by PIEROBALLARDINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mazurkiewicz
Feb 01, 2023 -

Schaumburg Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 28, 2023

Nikko Weathers was very professional and didn’t disappoint. He went out of his way to make sure I left with a vehicle that I would be happy with. More

by Anthony.knightsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikko Weathers
Jan 29, 2023 -

Schaumburg Lincoln responded

Anthony, Thank you for your very kind review. Nikko and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaumburg Lincoln.

January 27, 2023

He was very responsive during my initial inquiry and when we came into the dealership he was a pleasure to work with! More

by KG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nikko Weathers
Jan 29, 2023 -

Schaumburg Lincoln responded

Thank you so much for your excellent review! We are so glad that Nikko had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

January 25, 2023

Amazing service kept me informed and very professional team loved that you could pick up the vehicle and drop it off More

by mulab14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kobe
Jan 26, 2023 -

Schaumburg Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 24, 2023

We purchased a Navigator online from out of state and worked with Casey Davidson through all the fine details. He was extremely diligent in talking through the process as well as being patient and willi More

by ERIC B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Davidson
Jan 24, 2023 -

Schaumburg Lincoln responded

Eric, Thanks for sharing your experience with Schaumburg Lincoln. Casey and our team appreciate your business and hope to see you again soon! Congratulations on your new Navigator!

January 22, 2023

Nikko was very knowledgeable and easy to work with. Once he knew what we were looking for, he quickly identified the best options for us. He was well-prepared by having the keys available for the mod More

by K
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nikko Weathers
Jan 23, 2023 -

Schaumburg Lincoln responded

Thanks for your feedback on your recent visit to Schaumburg Lincoln. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

January 21, 2023

TJ was wonderful. Very knowledgeable about my vehicle. A great car buying experience. Thank you! More

by Tiffany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Kodroff, Billy Carrion, Charles Williams, T.J. Finlay
Jan 23, 2023 -

Schaumburg Lincoln responded

Thank you so much for choosing Schaumburg Lincoln! Congrats on your new purchase, Tiffany, and let us know if we can be of any more assistance!

January 19, 2023

Employees are very nice and always try to help you any way possible they can! More

by MARITZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Caruso
Jan 20, 2023 -

Schaumburg Lincoln responded

Thank you for your very kind review, Maritza. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaumburg Lincoln.

January 18, 2023

Quite pricey for services and cold lobby area. Needs to be more inviting and relaxing More

by EDDYAKELMME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
Jan 19, 2023 -

Schaumburg Lincoln responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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