Schaumburg Lincoln
Schaumburg, IL
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I am very pleased with the service that I received at Bob Rohrman Schaumburg Lincoln. Overall it was a great experience! Nikko Weathers and the other staff members were all very professional and helpful th Rohrman Schaumburg Lincoln. Overall it was a great experience! Nikko Weathers and the other staff members were all very professional and helpful throughout the process. I would definitely recommend this dealership to others. More
The worst car buying experience of my life. I understand that the car market sucks right now but these people will tell you anything to get a sale and will leave you hanging on everything. I understand that the car market sucks right now but these people will tell you anything to get a sale and will leave you hanging on everything. I would never recommend this dealership. 1. Lied to about interest rate. Sales Manager (Bob Sharpe) quoted me one rate and Finance (Jerry, who has since left the company) added 2.5% to finance documents. I didn’t care because I was going to pay the car off right away, but this shows their character. 2. Bought this car remote and the photos they had posted did not reflect the actual condition of the car. Mileage was 1k higher in docs vs photos, curb rash on 2 of the wheels and the service light was on when I received the vehicle (not shown in their photos). 3. Lied about willingness to “make issues right”. I had the service light turned off and they agreed to pay the $200, to the point that the used car manager Jovonn) said the check was going in the mail. 3-4 weeks later still no check and they said they had “new management and wouldn’t be investing more money in the car”. The car also vibrates slightly and the shop I had inspect the car said driver side wheel is slightly bent. They said they’d pay for that to get fixed. 3-4 weeks later, also saying they “won’t be investing more money in the car.” There are more issues but you get the point. There’s a reason they just had ANOTHER management change. There are too many good options in today’s world. Invest your money in a business that values their customers, not Schaumburg Lincoln or Rohrman Auto. More