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Schaumburg Lincoln

Schaumburg, IL

4.6
667 Reviews

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 667 reviews

July 20, 2021

People were nice, until there is a problem!!! unfortunately I was sold a vehicle with a $2500 differential problem, not the easiest to diagnose on a 15 minute test drive. A $35000 purchase should More

by sonnyvb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Lemm, Tom Walters, Nikki Di Lollo, Jorge Sanchez
July 20, 2021

Recently purchased a car from Tom Walters at this dealership. I highly recommend both Tom and the dealership. It was the best experience, by far, of other dealerships we have worked with in the pas More

by Corpadvisors
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walters
Jul 21, 2021 -

Schaumburg Lincoln responded

Thank you for your review and kind words for Tom! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman's Schaumburg Lincoln are glad to have you as a customer.

July 19, 2021

This service team, Vince, Monsee, and Phil, do a great job of scheduling and working with you to meet your needs. My experience of over two years with this team has been great. More

by JFIDUCCIA1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Jul 19, 2021 -

Schaumburg Lincoln responded

It's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman's Schaumburg Lincoln!

July 19, 2021

Your service and technicians are great and I really appreciate the pickup and delivery service. So glad I got my Nautilus. But honestly, I hate writing reviews. More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Jul 19, 2021 -

Schaumburg Lincoln responded

Thank you, Jamie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 16, 2021

Loved working with Tommy! We are very happy with the car and the service we received. Thank you very much for your help. See you next time we get a new car More

by MBRADLEY99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Noda
Jul 16, 2021 -

Schaumburg Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Tommy or any of us can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 14, 2021

I went in on July 8th, 2021 for an Oil Change and Tire Rotation along with being upset about something else related to my car and James the Service Director caught wind of it and pulled me aside and chatt More

by Matt W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hochberg
Jul 14, 2021 -

Schaumburg Lincoln responded

Matt, Thank you for choosing Bob Rohrman's Schaumburg Lincoln, your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again!

July 14, 2021

Very organized with timely service. Very efficient and my car was ready exactly when they said it would be. Took the time to explain service detail More

by CBUTTITTA26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Jul 14, 2021 -

Schaumburg Lincoln responded

We appreciate your business and our service team looks forward to serving you again soon!

July 14, 2021

Ryan was the rep who took my car, made sure it was serviced properly. The wait was a little long, but everything was done perfectly. I was in no hurry. Can’t complain! You’re my service people!! More

by JAWENDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in service
Jul 14, 2021 -

Schaumburg Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ryan and the rest of our team, and we look forward to working with you again.

July 09, 2021

Excellent service, patience and best of all no “gotchas” or tricks to try and make you pay more. The dealership staff was nothing but courteous and friendly. I was able to quickly let the team know what I w More

by CPCCSERVICES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Greco, Mark Croft
Jul 09, 2021 -

Schaumburg Lincoln responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman's Schaumburg Lincoln, we hope you'll enjoy your new Aviator!

July 08, 2021

Crew was great and I received good service.Thank you Crew was great and I received good service. Thank you Vincent for a great job…will always have my car service here…love the new tires More

by kimstratton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Jul 08, 2021 -

Schaumburg Lincoln responded

Kim, Thanks for sharing your thoughts about your experience with Bob Rohrman's Schaumburg Lincoln. Vince and our team appreciate your business and hope to see you again soon!

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