Schaumburg Lincoln
Schaumburg, IL
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People were nice, until there is a problem!!! unfortunately I was sold a vehicle with a $2500 differential problem, not the easiest to diagnose on a 15 minute test drive. A $35000 purchase should unfortunately I was sold a vehicle with a $2500 differential problem, not the easiest to diagnose on a 15 minute test drive. A $35000 purchase shouldn't come with this big of a headache and be ignored!!! More
Recently purchased a car from Tom Walters at this dealership. I highly recommend both Tom and the dealership. It was the best experience, by far, of other dealerships we have worked with in the pas dealership. I highly recommend both Tom and the dealership. It was the best experience, by far, of other dealerships we have worked with in the past. Tom was friendly, knowledgeable, thorough, honest, and patient. The price of the car we purchased was fair as was the allowance for our trade in. More
This service team, Vince, Monsee, and Phil, do a great job of scheduling and working with you to meet your needs. My experience of over two years with this team has been great. job of scheduling and working with you to meet your needs. My experience of over two years with this team has been great. More
Your service and technicians are great and I really appreciate the pickup and delivery service. So glad I got my Nautilus. But honestly, I hate writing reviews. appreciate the pickup and delivery service. So glad I got my Nautilus. But honestly, I hate writing reviews. More
Loved working with Tommy! We are very happy with the car and the service we received. Thank you very much for your help. See you next time we get a new car and the service we received. Thank you very much for your help. See you next time we get a new car More
I went in on July 8th, 2021 for an Oil Change and Tire Rotation along with being upset about something else related to my car and James the Service Director caught wind of it and pulled me aside and chatt Rotation along with being upset about something else related to my car and James the Service Director caught wind of it and pulled me aside and chatted with me, not to mention actually listened to me. He came back to me and was completely upfront and honest with, and then made things right. He said that i was now his customer and he wanted me to finally be 100% happy with my new car. Great service from James, he certainly helped me leave happy and willing to recommend them to my friends. Thanks James!!!! More
Very organized with timely service. Very efficient and my car was ready exactly when they said it would be. Took the time to explain service detail car was ready exactly when they said it would be. Took the time to explain service detail More
Ryan was the rep who took my car, made sure it was serviced properly. The wait was a little long, but everything was done perfectly. I was in no hurry. Can’t complain! You’re my service people!! serviced properly. The wait was a little long, but everything was done perfectly. I was in no hurry. Can’t complain! You’re my service people!! More
Excellent service, patience and best of all no “gotchas” or tricks to try and make you pay more. The dealership staff was nothing but courteous and friendly. I was able to quickly let the team know what I w or tricks to try and make you pay more. The dealership staff was nothing but courteous and friendly. I was able to quickly let the team know what I was looking for and where the numbers needed to be and they did Everything possible to get me what I needed. As a result I left with an amazing 2020 Lincoln Aviator. Great dealership and service. More
Crew was great and I received good service.Thank you Crew was great and I received good service. Thank you Vincent for a great job…will always have my car service here…love the new tires Crew was great and I received good service. Thank you Vincent for a great job…will always have my car service here…love the new tires More