Schaumburg Lincoln
Schaumburg, IL
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The service department exceeded my expectations. They are always polite, friendly and great at communication. I've been to the Lincoln service department on multiple occasions when I brought my cars in for m always polite, friendly and great at communication. I've been to the Lincoln service department on multiple occasions when I brought my cars in for maintainence and also had some body work done on two different cars. They do great work and both Vincent and Jim always take great care of me. Phil who did some work on my car also was super helpful as well. I know I can trust them and that I'll always be taken care of. More
Vince was very helpful and service was completed in a timely manner. We were uncertain what the problem was when we brought it in for service, but we were kept informed while they checked our vehicle out timely manner. We were uncertain what the problem was when we brought it in for service, but we were kept informed while they checked our vehicle out. More
I was treated Great (like family) I’ve purchased many vehicles and say this was one of the best if not the best experience I’ve had I will not hesitate to return when I’m in the market for another vehi vehicles and say this was one of the best if not the best experience I’ve had I will not hesitate to return when I’m in the market for another vehicle Everyone that is associated with this dealership went above and beyond to help make the sale happen More
I have a brand new Nautilus that accumulates water under the driver seat. They could not find why this is happening. Tried to tell me that I probably left a widow open. I kept telling them that I dry it eve the driver seat. They could not find why this is happening. Tried to tell me that I probably left a widow open. I kept telling them that I dry it every other day, but it keeps happening. Seems like they had no clue what to do More
Great Customer Service, Vince was very helpful from my initial phone call to when I arrived for my appointment. learned a lot about my vehicle. initial phone call to when I arrived for my appointment. learned a lot about my vehicle. More
Our visit was short and sweet. They gave the car a complete review to check for any problems and did it with a smile. Cudos for the service department. complete review to check for any problems and did it with a smile. Cudos for the service department. More
They were the 3rd dealer I'd brought my car to for the same issue, but the first to diagnose it correctly. They've earned my business going forward. Great communication and level of service. same issue, but the first to diagnose it correctly. They've earned my business going forward. Great communication and level of service. More
Great job. Helped with all my needs although a car I bought 2 months ago needs new tires. Didnt see that coming. No warranty coverage on a busted speaker as well. bought 2 months ago needs new tires. Didnt see that coming. No warranty coverage on a busted speaker as well. More
Best customer service experience I have ever had at a dealership. They went over and beyond. I couldn't be happier with the way I was treated by employees and management, especially jim. dealership. They went over and beyond. I couldn't be happier with the way I was treated by employees and management, especially jim. More