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Schaumburg Lincoln

Schaumburg, IL

4.6
667 Reviews

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 667 reviews

October 09, 2021

I really love the car. Everything was very nice. Maybe I will see you in the future. More

by PREITIMERCURIO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Oct 10, 2021 -

Schaumburg Lincoln responded

Thank you for choosing Bob Rohrman's Schaumburg Lincoln, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 09, 2021

Vincent is been calming when things have gone wrong with car. Everything I come in he remembers me and makes me feel welcome More

by Faking29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Oct 10, 2021 -

Schaumburg Lincoln responded

We appreciate your business and our team looks forward to serving you again soon!

October 09, 2021

Easy to schedule an appointment, cordiality and short time wait in the service area. Great service More

by RITAAVALOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Vince Fertitta
Oct 10, 2021 -

Schaumburg Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 07, 2021

Its been a great experience I'm 100% confident in referring to friends, family, neighbors and co-workers to go visit your dealer. I know they will be in good hands. Billy Carrion & Mike Glenn took gr More

by J.Diaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Carrion, Mike Glenn & whole team.
Oct 07, 2021 -

Schaumburg Lincoln responded

Congratulations on your new vehicle, Jeff! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 29, 2021

Unorganized, understaffed , poor communication, took 8 hours for an oil change !!! Awful service !! Monse tried hard . Asked for a call from service manager and never got it . Will not return to this deal More

by CARL.SCHNEIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince Fertitta
Oct 17, 2021 -

Schaumburg Lincoln responded

Carl, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

September 25, 2021

Honest and encouraging staff who were patient with my reservations and even gave me a special deal for trade in More

by TIM D Kietzman
Recommend Dealer
Yes
Employees Worked With
Jorge Sanchez
Sep 26, 2021 -

Schaumburg Lincoln responded

Thank you so much, Tim, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 23, 2021

EVERYONE THAT I MET THAT DAY WAS WONDERFUL AND CARING AND HELPFUL , MY SITUATION BEING I HAD JUST LOST MY FATHER AND WAS GETTING READY FOR VISITATION IN OHIO AND THEN TAKING HIM HOME TO BE BURIED IN TENN More

by BECKERS1DERKIDS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEFF GUSTAFSON, JORDON KLIEN, FRED KODROFF, Nikki Di Lollo
Sep 23, 2021 -

Schaumburg Lincoln responded

Thank you for your kind review, Tonya. Here at Bob Rohrman's Schaumburg Lincoln, customer satisfaction is our #1 priority. We are glad to hear you that our team was able to help you out during this difficult time. Thank you again for sharing your feedback and kind words for our team!

September 20, 2021

Great customer service, friendly and everything was done effortlessly. I would definitely recommend this location More

by mjwatkins84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Kodroff , Rich Sughero, Tom Walters, Jack Buttitta, Pat Muchia, Dennis Voice, Jorge Sanchez, Joe Hart, Joey Greco, Mark Croft, Alex Shaw
Sep 20, 2021 -

Schaumburg Lincoln responded

Thank you so much for choosing Bob Rohrman's Schaumburg Lincoln! Congrats on your new purchase, and let us know if we can be of any more assistance!

September 15, 2021

Bob Rohrman's Schaumburg Lincoln has done it again! Excellent service at a reasonable price. My car has never been in better hands. More

by RMERNST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Blackburn, Rich Sughero, Vince Fertitta, Tom Walters, Nikki Di Lollo, Dennis Voice, Jorge Sanchez
Sep 15, 2021 -

Schaumburg Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman's Schaumburg Lincoln.

September 15, 2021

The service department exceeded my expectations. They are always polite, friendly and great at communication. I've been to the Lincoln service department on multiple occasions when I brought my cars in for m More

by megan m.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Phil , Vince Fertitta
Sep 15, 2021 -

Schaumburg Lincoln responded

Thanks for sharing your thoughts, Megan, about your experience with Bob Rohrman's Schaumburg Lincoln. We appreciate your business and hope to see you again soon!

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