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Schaumburg Lincoln

Schaumburg, IL

Overview
Reviews
Vehicles
4.6
667 Reviews
Call Dealership (847) 380-9859

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 667 reviews

October 25, 2021

Alex was fantastic, very informative, and really made the entire process quick and painless. I would definitely recommend to anyone looking for a new car. More

by forrestercody12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaw
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Oct 25, 2021 -

Schaumburg Lincoln responded

Cody, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 22, 2021

Alex was great! I had to translate to my dad, and he was very patient and helpful. He gave us options and solutions to get the car that I wanted. He was never pushy. More

by Arantxa Martinez Resendiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaw
Report | Print
Oct 24, 2021 -

Schaumburg Lincoln responded

Thank you for your feedback on your recent visit to Bob Rohrman's Schaumburg Lincoln. It is great to hear that Alex was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 21, 2021

Friendly, quick service! Finance department worked hard to get me a very fair APR. Good experience. More

by BETHABBOTT73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy, Jorge Sanchez
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Oct 21, 2021 -

Schaumburg Lincoln responded

Thank you, Beth, for choosing Bob Rohrman's Schaumburg Lincoln, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 21, 2021

Diagnosis the day I took it in. Part was in the next day and I was out. Very courteous and accommodating. More

by CWTRAXINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Report | Print
Oct 21, 2021 -

Schaumburg Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman's Schaumburg Lincoln, we look forward to having you as one of our valued customers for many more years to come!

October 14, 2021

Service was great! Attention to my car is appreciated. People are very helpful and friendly. More

by ROLLNBOWL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Report | Print
Oct 14, 2021 -

Schaumburg Lincoln responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

October 14, 2021

Had a difficult problem with my MKZ but the service group finally repaired. They did great work. More

by jarvis2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Report | Print
Oct 14, 2021 -

Schaumburg Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 14, 2021

Friendly fast and informative. All reps involved did all they could to assist me in my visit More

by BABOOM416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Report | Print
Oct 14, 2021 -

Schaumburg Lincoln responded

We are very happy to hear Vince provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 11, 2021

I made an appointment for an oil change. Courteous and professional service. Will be back in the future. More

by p.sewera1
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Report | Print
Oct 11, 2021 -

Schaumburg Lincoln responded

Thank you for taking the time to leave us this great feedback. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman's Schaumburg Lincoln!

October 11, 2021

We purchased 2 vehicles within days of each other, Tom Walters our salesman, Fred in finance and Vincent in the service department are truly knowledgeable, professional and gave us exceptional service. T More

by mlaiter1125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta, Tom Walters
Report | Print
Oct 11, 2021 -

Schaumburg Lincoln responded

Thank you for your very kind review. Fred, Vince and our team strive to make sure that all of our customers leave happy, and it's great to hear about your both your excellent experiences here at Bob Rohrman's Schaumburg Lincoln.

October 10, 2021

Alex was personable, and no pressure salesman! He was knowledgeable and a pleasure to work with! More

by Cathygorman66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaw
Report | Print
Oct 10, 2021 -

Schaumburg Lincoln responded

Thank you so much for your excellent review! We are so glad that Alex had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

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