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Schaumburg Lincoln

Schaumburg, IL

4.6
667 Reviews

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 667 reviews

November 29, 2021

Vince is always very friendly and always gives a great explanation of repairs. Great service manager. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Nov 29, 2021 -

Schaumburg Lincoln responded

Scott, Thank you so much for your excellent review! We are so glad that Vince had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Bob Rohrman's Schaumburg Lincoln. Please don't hesitate to reach out if you need anything else.

November 25, 2021

Vince is a really great service manager! He’s always prompt, helpful, courteous and timely. More

by Pef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Nov 28, 2021 -

Schaumburg Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman's Schaumburg Lincoln.

November 24, 2021

It was a pleasure to made a possible headache never happen. Everyone at the dealership was awesome. From the first call To Nikki to Ed getting sales lined up. It was a great experience for me. We love More

by JPT9661
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Di Lollo, Tom Noda, Ed Jana
Nov 24, 2021 -

Schaumburg Lincoln responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman's Schaumburg Lincoln are glad to have you as a customer.

November 24, 2021

Service from Bob Rohrman is always top notch. They go out of their way to make sure your taken care of. More

by brien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monse Mendieta, Brian Blackburn
Nov 24, 2021 -

Schaumburg Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 19, 2021

Overall dealing with Rohrman Lincoln has been a great experience, that’s why I’m on my fourth car purchase from this dealership. The service department always makes sure whatever I come in for is done ri More

by Lou I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Sughero, Vince Fertitta, Alex Shaw, Monse Mendieta
Nov 19, 2021 -

Schaumburg Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 18, 2021

Everything was first rate. Work was accomplished within the window promised. Thank you for your fine service! More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monse Mendieta, Brian Blackburn
Nov 18, 2021 -

Schaumburg Lincoln responded

Anna, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian, Monse and our team, and we look forward to working with you again.

November 17, 2021

i went in with my teenage son to purchase a car. After being at the dealership for quite a while I was quoted a price. In financing I was read the charges line by line but some were left out. And since More

by F199
Recommend Dealer
No
Employees Worked With
Robert Koester
Dec 04, 2021 -

Schaumburg Lincoln responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 16, 2021

4 months waiting to repair new Lincoln Aviator, understand everything but new car and saw many problems have never buy more this brand More

by MAX.JOSAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince Fertitta
Dec 03, 2021 -

Schaumburg Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 16, 2021

Vince and the service department team always do a good job and conscientious about time and quality when our car needs service. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Nov 17, 2021 -

Schaumburg Lincoln responded

We appreciate your business and our team looks forward to serving you again soon!

November 15, 2021

Vince and his team in the service department are outstanding. Friendly and professional. Good communication as to why the service i had was needed, and discussed upcoming service that are recommende More

by JUSTIN.JAMESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Nov 15, 2021 -

Schaumburg Lincoln responded

Thanks for sharing your thoughts about your experience with Vince and our service team here at Bob Rohrman's Schaumburg Lincoln. We appreciate your business and hope to see you again soon!

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