Schaumburg Lincoln

I have dealt with Bob Rohman Schaumburg for the last 6 years and I have them to be the sloppiest, non-customer service oriented, mistake drive auto dealership in the North West. Then came a new general m years and I have them to be the sloppiest, non-customer service oriented, mistake drive auto dealership in the North West. Then came a new general manager and WOW what a difference a little direction, accountability and management can do. I just purchased another automobile from them and was pleasantly surprised at the people, the willingness to help as well as the spirt they have. I am sold that this dealership has now been turned around (by a great general manager) and I anticipate greater things are on the way. Thanks for making my experience a great one. More

Vince is always very friendly and always gives a great explanation of repairs. Great service manager. explanation of repairs. Great service manager. More

Vince is a really great service manager! He’s always prompt, helpful, courteous and timely. prompt, helpful, courteous and timely. More

It was a pleasure to made a possible headache never happen. Everyone at the dealership was awesome. From the first call To Nikki to Ed getting sales lined up. It was a great experience for me. We love happen. Everyone at the dealership was awesome. From the first call To Nikki to Ed getting sales lined up. It was a great experience for me. We love the car and I would recommend the dealership to anyone that asks where we bought the car, Special thanks to Tommy Noda, He really did a great job putting me first and helping me with the best deal, a believe the sales managers name was Patrick and also did an outstanding job with making the deal work. It"s not every day that you buy a new car and walk away feeling really good but I did. Thank You Schaumburg Lincoln. More

Service from Bob Rohrman is always top notch. They go out of their way to make sure your taken care of. of their way to make sure your taken care of. More

Overall dealing with Rohrman Lincoln has been a great experience, that’s why I’m on my fourth car purchase from this dealership. The service department always makes sure whatever I come in for is done ri experience, that’s why I’m on my fourth car purchase from this dealership. The service department always makes sure whatever I come in for is done right and to my satisfaction. More

Everything was first rate. Work was accomplished within the window promised. Thank you for your fine service! the window promised. Thank you for your fine service! More

i went in with my teenage son to purchase a car. After being at the dealership for quite a while I was quoted a price. In financing I was read the charges line by line but some were left out. And since being at the dealership for quite a while I was quoted a price. In financing I was read the charges line by line but some were left out. And since all "paperwork" is now on a flash drive you don't see it prior to leaving. All info goes across a small BMV style screen that is very difficult to read. Hence the finance manager reading it to me. I was over charged $2197 for the car plus the tax on the overcharge which came to $154.39, bringing the total overcharge to $2351.39. The quote for the car was $7800.00 so they added more than 25% of the quoted price onto the purchase agreement. Again, not able to see it on paperwork due to use of the flash drive. I have called and gotten online, no response. I have also spoken to Sandra Vega on more than one occasion and she was going to have someone call me, no one has called. I feel that we were taken advantage of due to me being a woman coming in with my teenage son. They also knew that we had been car shopping all day and that we had a long drive ahead of us. We did not arrive home until after 1030 Indiana time that night. The ONE bright spot was our salesman, Robert Koester. He was great. More

4 months waiting to repair new Lincoln Aviator, understand everything but new car and saw many problems have never buy more this brand understand everything but new car and saw many problems have never buy more this brand More

Vince and the service department team always do a good job and conscientious about time and quality when our car needs service. job and conscientious about time and quality when our car needs service. More