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Schaumburg Lincoln

Schaumburg, IL

4.6
667 Reviews

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 667 reviews

February 17, 2022

Vince is the best at describing what needs repairs and the staff is so helpful and caring. More

by mojenpro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Feb 17, 2022 -

Schaumburg Lincoln responded

It's great to hear that Vince took such good care of you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman's Schaumburg Lincoln!

February 17, 2022

In and out in an hour and that included a brief interruption due to a false fire alarm. More

by BR221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince
Feb 17, 2022 -

Schaumburg Lincoln responded

Thank you so much for choosing Bob Rohrman's Schaumburg Lincoln! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 09, 2022

Have been buying cars for 60 years and this without a doubt is the best I have ever experienced.. exceeded our every expectations from sale to finance to service. They are the best More

by papad125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta, Fred Kodroff, Jeff Gustafson, Matthew Hansen
Feb 09, 2022 -

Schaumburg Lincoln responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 03, 2022

I went to my services, and It took more than 2 hours. I was not too fond of that. More

by jeanlucffanny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaw
February 02, 2022

Always get great service with Bob Rohrman Lincoln Dealer. They take pride in servicing & keeping my car clean. Never any issues with their service! More

by DLKUDJER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Blackburn
Feb 02, 2022 -

Schaumburg Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

February 01, 2022

Always friendly and professional service, the team keeps you well informed of every step taken More

by BABOOM416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta, Brian Blackburn
Feb 01, 2022 -

Schaumburg Lincoln responded

Thank you for choosing Bob Rohrman's Schaumburg Lincoln, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 31, 2022

Concerned for my pocketbook on service options. Good communication. Also very friendly and inviting atmosphere with private offices to work while waiting. More

by SWHEET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Jan 31, 2022 -

Schaumburg Lincoln responded

Thanks for sharing your thoughts about your experience with Bob Rohrman's Schaumburg Lincoln. We appreciate your business and hope to see you again soon!

January 30, 2022

Brian was very accommodating helped me get in and out for my oil change. Last time it was over two hours. More

by S.KRYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Blackburn
Jan 31, 2022 -

Schaumburg Lincoln responded

Thank you for your very kind review. Brian and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman's Schaumburg Lincoln.

January 27, 2022

The communication of any service is the KEY to happy customers! Knowing at any time what is going on and when your vehicle will be ready! The service department at Bob Rohrman does that plus they go t More

by CROBACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta, Monse Mendieta, Brian Blackburn
Jan 27, 2022 -

Schaumburg Lincoln responded

Thank you for your business and this review. We're happy to hear Biran, Vince and Monse were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 12, 2022

I spent about six weeks shopping around for a new car; and from the first day I stopped by Rohrman Lincoln of Schaumburg, by far the best customer service. Dealership I bought my previous car ignored me, More

by BRYANTLSCOTT23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred, John, Nikki
Jan 12, 2022 -

Schaumburg Lincoln responded

Congratulations on your new MKZ Hybrid, Bryan! We are so glad that we had the opportunity to work with you; and that our team could make this a top-notch experience! Thank you for the five-star rating. We hope you enjoy your new vehicle! We look forward to continuing to serve you in the future!

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