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Schaumburg Lincoln

Schaumburg, IL

4.6
667 Reviews

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 667 reviews

April 27, 2022

Service Dept on top of their game. Concise explanations and timely repairs. They are terrific. More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Apr 28, 2022 -

Schaumburg Lincoln responded

Thank you for choosing Bob Rohrman's Schaumburg Lincoln, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 27, 2022

brought my car in and was taken care of immediately. service was fast and courteous More

by mojenpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Apr 28, 2022 -

Schaumburg Lincoln responded

We appreciate your business and our team looks forward to serving you again soon!

April 26, 2022

Katie sales person was very professional knowledgeable and sweet. Rich finance took care of my financial needs. Charles and Kenny Managers work with me to make sure I got the car I wanted and i was very More

by Juliagonzalez66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny and Katie, Charles Williams, Richard Brown
Apr 26, 2022 -

Schaumburg Lincoln responded

Thank you, Julia, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 25, 2022

Utilized the pickup and delivery service regarding the Oil and Tire Rotation Special. Seamless Service and very convenient. Monse was excellent in coordinating everything. More

by LALTO739
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta, Monse Mendieta
Apr 26, 2022 -

Schaumburg Lincoln responded

Thanks for sharing your thoughts about your experience with Bob Rohrman's Schaumburg Lincoln. We appreciate your business and hope to see you again soon!

April 20, 2022

GREAT SERVICE DEPT. THEY WERE ON TIME AND RESONABLE WITH PRICING. FIXED MY ORIGINAL SERVICE CALL AND RECOMMENDED A NEEDED FRONT END ALIGNMENT, GOOD WORK More

by JOHN-GARLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Apr 21, 2022 -

Schaumburg Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, John, and it's great to hear about your excellent experience here at Bob Rohrman's Schaumburg Lincoln.

April 15, 2022

The dealership was close by, so I was able to find it very eastly my new car was out front ready for me to test drive. More

by gailbur64
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Gorzelnik
Apr 15, 2022 -

Schaumburg Lincoln responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 07, 2022

Brian in the service department was very nice to work with. They fixed my vehicle per a recall notice I received in timely fashion More

by DBERG2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Blackburn
Apr 08, 2022 -

Schaumburg Lincoln responded

Thank you for your business. We appreciate you taking the time to leave us a five-star review. We're happy to hear that Brian was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 01, 2022

Outstanding communication and an impeccable level of dedication and insistent that no stone was unturned in order to provide the best offer. I have full confidence in this dealership and its leadership. More

by edstpeter53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walters, Fred Kodroff, Charles Williams, Richard Brown, John Gorzelnik
Apr 01, 2022 -

Schaumburg Lincoln responded

Thank you for choosing Bob Rohrman's Schaumburg Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 30, 2022

Service staff was prompt and professional. I was very satisfied with the whole experience. Amazing job!! More

by PHILIPARNONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Mar 31, 2022 -

Schaumburg Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Philip, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman's Schaumburg Lincoln. Please don't hesitate to reach out if you need anything else.

March 28, 2022

What started as a great experience turned terrible real fast. Bought a vehicle from them and it was supposed to have LoJack installed (part of a $2000 option) and after requesting the code to activate it f More

by esorensen11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince Fertitta, Brian Blackburn
Apr 15, 2022 -

Schaumburg Lincoln responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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