Schaumburg Lincoln

About 2 weeks ago they said will order the part and call you once we receive it. No one called yet. and i was going to pay about $900 but after checking with different dealer it turned the part is covered you once we receive it. No one called yet. and i was going to pay about $900 but after checking with different dealer it turned the part is covered by the warranty. More

Our sales rep, Billy Carrion, was extremely helpful and informative. And Fred Kodroff, the finance manager, was wonderful to work with. These guys were terrific. informative. And Fred Kodroff, the finance manager, was wonderful to work with. These guys were terrific. More

My experience was great. Vince is always taking care of me and recognizes who I am. The concern for me, my car, and my time was wonderful. Vince is always taking care of me and recognizes who I am. The concern for me, my car, and my time was wonderful. More

Great service by Vincent he is always attentive . Willing to help and answer my questions and concerns Willing to help and answer my questions and concerns More

great service and very professional. Vince and the team are great. I’m very pleased Vince and the team are great. I’m very pleased More

Sales and management staff has great customer service. They understood the needs and worked towards my budget. Great dealer with great people! They understood the needs and worked towards my budget. Great dealer with great people! More

THE SALE STAFF WAS EXCELLENT. TOM WALTERS HAD EXCELLENT KNOWLEDGE AND WAS VERY COURTIOUS. WAS NOT PLEASED WITH THE FINANCIAL DEPARTMENT.MANAGER NEEDS TO ADDRESS THIS DEPARTMENT.I A TOM WALTERS HAD EXCELLENT KNOWLEDGE AND WAS VERY COURTIOUS. WAS NOT PLEASED WITH THE FINANCIAL DEPARTMENT.MANAGER NEEDS TO ADDRESS THIS DEPARTMENT.I AM VERY LOYAL CUSTOMER.THIS WAS MY FOURTH VIECHLE I PURCHASED , More

This dealership is very hospitable and quick. Great place to get work done on your vehicle. Great place to get work done on your vehicle. More

Recently, my 2018 MKZ Hybrid was diagnosed with a serious transmission problem. I took it to two shops and was told car was leaking a lot of trans fluid. According to one shop, only solution would be to repl transmission problem. I took it to two shops and was told car was leaking a lot of trans fluid. According to one shop, only solution would be to replace the entire assembly for passenger-side axle. But something told me to go to back to my Lincoln dealership before taking the plunge and spending all that money… Problem is, I live in the south suburbs. It’s quite a trek for me to drive to Schaumburg; but turned out to be well worth it. Vince was able to squeeze me in for an early Saturday morning appointment. His team diagnosed my car's problem as a mere sealant leak, no need to replace the entire axle assembly. Lincoln, however, didn't have the proper parts in that morning. No problem, Vince put in a request, explained parts should be delivered early the following week. Next item on my car to-do list: new tires. Vince had my preferred brand in stock and gave me a deal (including roadside warranty) on three new top-tier tires... and while I waited for tires to be installed, Monse arranged for a porter to drive me to a nearby restaurant to grab a bite to eat. Even washed my car after installing the tires... I do not frivolously rate this dealer five stars; their service team earned them. Thank you again Vince and Monse for making my visit to Lincoln of Schaumburg pleasant, productive and affordable. More

The guys were great. Got me the price I wanted. They were super nice and quick Got me the price I wanted. They were super nice and quick More