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Schaumburg Lincoln

Schaumburg, IL

4.6
667 Reviews

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 667 reviews

July 27, 2022

Excellent service! ! Vince always analyzed what is needed to keep my Lincoln running properly. Vince. Is best service manager and technicians are excellent. More

by HARRISON1009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Jul 28, 2022 -

Schaumburg Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 23, 2022

I knew what I wanted and they made it happen, it was a pleasant experience. More

by ALLUCIO76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sharp
Jul 25, 2022 -

Schaumburg Lincoln responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bob Rohrman's Schaumburg Lincoln!

July 23, 2022

I want to give a huge Thank You to Vince! As Always went over and beyond to make sure my car was service, and I really appreciate him delivering my car him self. Vince you Rock and I will see More

by Jjazzyjay25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Jul 25, 2022 -

Schaumburg Lincoln responded

We appreciate your business and our team looks forward to serving you again soon!

July 22, 2022

Vince is very helpful & straightforward. He always gives good explanations and descriptions of any or all issues. More

by Pef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monse Mendieta
Jul 25, 2022 -

Schaumburg Lincoln responded

Thank you for choosing Bob Rohrman's Schaumburg Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 19, 2022

They made us wait for 2 1/2 hours to fill out paperwork, lied about my trade price which should have been $11,400 and only gave me $10000, shoved several warranties down my throat and told us there is no ch More

by GOLDFINGER064
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Kodroff, Billy Carrion
Jul 19, 2022 -

Schaumburg Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 18, 2022

Thank you for fixing the remote start after fixing the check engine. Really appreciate it. More

by Patty Guerrero
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Jul 18, 2022 -

Schaumburg Lincoln responded

Thanks for sharing your thoughts about your experience with Bob Rohrman's Schaumburg Lincoln. We appreciate your business and hope to see you again soon!

July 09, 2022

Vince is great and very responsive as service manager. Not sure I would buy another car from them. My experience with my fourth purchase was mixed .Tom was good but as dealership they have a lot to be des More

by BLINDEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Jul 11, 2022 -

Schaumburg Lincoln responded

Thank you for taking the time to submit a review. We are so glad our team could assist and were responsive to your needs. If you would like to further discuss your concerns regarding your financing, feel free to contact us at your convenience.

July 08, 2022

I have been very happy with the service department's level of service. The waiting area is clean, quiet and a good place to relax or get some work done while waiting for my vehicle. More

by AWALDWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Jul 11, 2022 -

Schaumburg Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 29, 2022

I am very happy with this dealership in every way Service is always excellent Vince is the best I always feel they try their best and I really appreciate thT More

by MARYLOVESFLOWERS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta, Monse Mendieta
Jun 30, 2022 -

Schaumburg Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman's Schaumburg Lincoln. Please don't hesitate to reach out if you need anything else.

June 28, 2022

Vince always does great job with servicing my MKZ. Oil change an d tire rotation wefre done fast. More

by jletterer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Jun 28, 2022 -

Schaumburg Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vince met your expectations. Thank you again for choosing Bob Rohrman's Schaumburg Lincoln, we look forward to having you as one of our valued customers for many more years to come!

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