Schaumburg Lincoln

Warranty repair scheduled to replace rear window glass. Car taken to shop. Replacement parts arrived damaged. Unable to complete repairs. Now waiting for nee parts to arrive. Hopefully the QC process will Car taken to shop. Replacement parts arrived damaged. Unable to complete repairs. Now waiting for nee parts to arrive. Hopefully the QC process will work better this time. More

Excellent service! ! Vince always analyzed what is needed to keep my Lincoln running properly. Vince. Is best service manager and technicians are excellent. ! Vince always analyzed what is needed to keep my Lincoln running properly. Vince. Is best service manager and technicians are excellent. More

I knew what I wanted and they made it happen, it was a pleasant experience. pleasant experience. More

I want to give a huge Thank You to Vince! As Always went over and beyond to make sure my car was service, and I really appreciate him delivering my car him self. Vince you Rock and I will see As Always went over and beyond to make sure my car was service, and I really appreciate him delivering my car him self. Vince you Rock and I will see you soon for service! More

Vince is very helpful & straightforward. He always gives good explanations and descriptions of any or all issues. He always gives good explanations and descriptions of any or all issues. More

They made us wait for 2 1/2 hours to fill out paperwork, lied about my trade price which should have been $11,400 and only gave me $10000, shoved several warranties down my throat and told us there is no ch lied about my trade price which should have been $11,400 and only gave me $10000, shoved several warranties down my throat and told us there is no choice but to purchase them. The ONLY plus I got a free meal from the dealer which is nothing compared to taking $1,400 away from my trade! Stay away from Schaumburg Lincoln. More

Thank you for fixing the remote start after fixing the check engine. Really appreciate it. check engine. Really appreciate it. More

Vince is great and very responsive as service manager. Not sure I would buy another car from them. My experience with my fourth purchase was mixed .Tom was good but as dealership they have a lot to be des Not sure I would buy another car from them. My experience with my fourth purchase was mixed .Tom was good but as dealership they have a lot to be desired . With a credit rating of 840 I was charged 5.64 percent a full 2.5 percent above market . A got two banks that are giving me 3.9 percent. Is this the way Bob Rohrman treats long term customers ? More

I have been very happy with the service department's level of service. The waiting area is clean, quiet and a good place to relax or get some work done while waiting for my vehicle. level of service. The waiting area is clean, quiet and a good place to relax or get some work done while waiting for my vehicle. More

I am very happy with this dealership in every way Service is always excellent Vince is the best I always feel they try their best and I really appreciate thT is always excellent Vince is the best I always feel they try their best and I really appreciate thT More