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Schaumburg Lincoln

Schaumburg, IL

4.6
666 Reviews

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 666 reviews

September 11, 2022

Everyone was very accommodating and went the extra mile to make sure I was happy with my purchase and understood how to use all the technology that was available with my vehicle. More

by FEEMAGOO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis, Fred Kodroff, Charles Williams
Sep 12, 2022 -

Schaumburg Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 07, 2022

I'm happy with my purchase. the customer service is excellent. thank you for making my car buying experience easy and satisfactory. More

by wingspan72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Carrion, T.J. Finlay
Sep 07, 2022 -

Schaumburg Lincoln responded

Thanks for sharing your thoughts about your experience with Schaumburg Lincoln. We appreciate your business and hope to see you again soon!

September 02, 2022

I just purchased a new vehicle from Schaumburg Lincoln and had a great experience with every team member I came in contact with. Matt, Bob and Marco were all very professional and provided exceptional cus More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hansen, Marco Lopez, Robert Sharp
Sep 04, 2022 -

Schaumburg Lincoln responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Schaumburg Lincoln are glad to have you as a customer.

September 02, 2022

Thank you! We wholeheartedly appreciated the Schaumburg Rohrman Lincoln staff's well informed and candid team efforts during the delivery of our ordered 2022 Li More

by JFLYNN2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hansen and Charles Williams; your people skills are excellent! , Vince Fertitta, Monse Mendieta, Charles Williams, Marco Lopez, Robert Sharp
Sep 04, 2022 -

Schaumburg Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Lincoln Navigator, and don't hesitate to reach out if you need anything else.

August 31, 2022

Considering that we set out on a ‘looking’ expedition, the Rohrman staff went above and beyond to see that we were able to complete the sale and take home a beautiful new car. More

by Swatk62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Finlay, Armani Walker
Aug 31, 2022 -

Schaumburg Lincoln responded

Thank you so much for taking the time to share your feedback with us. T.J. and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 31, 2022

Each and every department, and each and every person I worked with were exceptional! Very professional and answered all of my questions and explained the process. Not to mention everyone is dressed really More

by Ruth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Kodroff, Marco Lopez
Aug 31, 2022 -

Schaumburg Lincoln responded

Ruth, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaumburg Lincoln, we look forward to having you as one of our valued customers for many more years to come!

August 31, 2022

Knowledgeable sales representative Bob explaining all functions of the SUV. Team easy to work with from finance to close. More

by Keep it Simple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Blackburn, Charles Williams, Marco Lopez, Robert Sharp
Aug 31, 2022 -

Schaumburg Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaumburg Lincoln.

August 29, 2022

Always a great experience . . they really get the job done each time.. satisfied always here More

by PGARYBEAUTE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Aug 29, 2022 -

Schaumburg Lincoln responded

Thank you! Vince and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman's Schaumburg Lincoln.

August 29, 2022

The staff was helpful and friendly the only issue I had was the log jack system installed on the vehicle I had to go back twice to get it fixed More

by MPB1244
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Kodroff, Marco Lopez, Robert Sharp
Aug 29, 2022 -

Schaumburg Lincoln responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bob Rohrman's Schaumburg Lincoln!

August 28, 2022

Salesman who called in reply to my online query wouldn't tell me the price of the car I was interested in. Kept saying it depended on alot of factors like where I lived, whether I was financing, or had a tr More

by dmueller58
Recommend Dealer
No
Employees Worked With
Was a male with a slight lisp.
Sep 01, 2022 -

Schaumburg Lincoln responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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