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Schaumburg Lincoln

Schaumburg, IL

4.6
666 Reviews

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 666 reviews

November 03, 2022

Everyone connected with the dealership works really hard to enable the customer to have a good experience. The service and the work performed on the vehicle are exceptional. Gloria A. Natoli More

by Glorianatoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta, Monse Mendieta, Brian Blackburn
Nov 03, 2022 -

Schaumburg Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 02, 2022

The service team was very accommodating and helpful. They went above and beyond to work within my schedule! More

by C22schultzchrus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Nov 03, 2022 -

Schaumburg Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaumburg Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else.

November 02, 2022

I bought a Lincoln Corsair plug in hybrid. Although I needed to wait a few months for Lincoln to build and deliver it, they kept me informed every step of the way. Once we received delivery, More

by JASinMP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sharp
Nov 03, 2022 -

Schaumburg Lincoln responded

Here at Schaumburg Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 01, 2022

Super helpful. I didn’t feel pressured to buy a car at all. Helped me understand the whole process as well. More

by Vero2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Solhi
Nov 01, 2022 -

Schaumburg Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sam met your expectations. Thank you again for choosing Schaumburg Lincoln, we look forward to having you as one of our valued customers for many more years to come!

October 30, 2022

Great service, courteous, professional and competent personnel. Special thanks to Monse... a great employee. I'll definitely be coming back. Highly recommend! More

by krloewig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monse Mendieta
Oct 31, 2022 -

Schaumburg Lincoln responded

Thank you so much for your kind words for Monse, and for taking the time to leave us this wonderful feedback!

October 26, 2022

I would definitely recommend this team definitely service sales financing was perfect I kid you not I will definitely be coming back here More

by Randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Kodroff, Brianna Modugno, Dominic Venturella , Dylan Delacruz
Oct 26, 2022 -

Schaumburg Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 26, 2022

staff is great, super nice and very helpful. I know it was a busy day for them. More

by Vtbrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta, Monse Mendieta, Brian Blackburn
Oct 26, 2022 -

Schaumburg Lincoln responded

Thanks for sharing about your experience with Schaumburg Lincoln. We appreciate your business and hope to see you again soon!

October 25, 2022

i came for oil change I waited 3 hours and They broke the car panel moulding when they lift the car up and the supervisor Brain said its not them he didn’t even bother to investigate or check the securit More

by Koja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Blackburn
Oct 29, 2022 -

Schaumburg Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 22, 2022

Vince in service is professional and know his stuff. Phil is also a real pro!! More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil, Vince Fertitta
Oct 23, 2022 -

Schaumburg Lincoln responded

Pete, Thank you for your very kind review. Vince, Phil, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaumburg Lincoln.

October 20, 2022

Great service and did an excellent job. Also had great communication and gave me everything i needed to know on my next follow up on my vehicle. More

by josephzapata0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Oct 20, 2022 -

Schaumburg Lincoln responded

Thank you for your very kind review, Joseph. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaumburg Lincoln.

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