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Schaumburg Lincoln

Schaumburg, IL

Overview
Reviews
Vehicles
4.6
666 Reviews
Call Dealership (847) 380-9859

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 666 reviews

November 26, 2022

The service team are the best. Quick and very responsive. A good experience. Will do back. More

by Joe.geiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta, Monse Mendieta
Report | Print
Nov 27, 2022 -

Schaumburg Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Joe, and we are thrilled that you found your experience with us here at Schaumburg Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else.

November 25, 2022

Outstanding service team. I appreciated the attention to customer and the explanations about the service More

by ashrufeldinary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chester, Monse Mendieta
Report | Print
Nov 27, 2022 -

Schaumburg Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 24, 2022

Dennis and Nikki were great to work with and Dennis was exceptionally knowledgeable about all of the features on my new car. I would definitely recommend! ! More

by BECKYPONDEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikki Di Lollo, Dennis Voice, Robert Skinner
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Nov 27, 2022 -

Schaumburg Lincoln responded

Thanks, Becky, for your feedback on your recent visit to Schaumburg Lincoln. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 24, 2022

Very personalized service center. They walked me through all the recommended services and explained the importance and benefits. Very trustworthy team. More

by ashrufeldinary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chester, Monse Mendieta
Report | Print
Nov 27, 2022 -

Schaumburg Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 24, 2022

I received service on November 23, and the service was great. Eddy was great! I really appreciate the service that you. More

by Jjazzyjay25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Nov 27, 2022 -

Schaumburg Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 21, 2022

Sandra was very helpful and patient with me and my wife. She sent multiple videos and pictures until my wife was complete 100% I would recommend everyone to go see Sandra. More

by jdelvalle09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Martinez
Report | Print
Nov 22, 2022 -

Schaumburg Lincoln responded

Thanks for sharing your thoughts about your experience with Schaumburg Lincoln. Sandra and our team appreciate your business and hope to see you again soon!

November 15, 2022

They made the deal happen They really helped out with the price I was ready to walk out but Armani and the rest of the crew made it happen More

by Pabate01pabat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Williams, Jovonn Griffin, Armani Walker, Casey Davidson
Report | Print
Nov 16, 2022 -

Schaumburg Lincoln responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Schaumburg Lincoln!

November 14, 2022

I was pleased with the service for my 2020 Corsair. I had an oil change and some steering weel problems. More

by M60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monse Mendieta
Report | Print
Nov 15, 2022 -

Schaumburg Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaumburg Lincoln, we look forward to having you as one of our valued customers for many more years to come!

November 10, 2022

Dylan was great! He found the car we wanted and explained the features well. He was patient with my decision process and questions. He helped us negotiate a good de More

by MEYERS524
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Smith
Report | Print
Nov 11, 2022 -

Schaumburg Lincoln responded

It's great to hear that Dylan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaumburg Lincoln!

November 09, 2022

Do not buy from them! !!’ The are liars and scam artist..we argreed on one price then last minute they try to switch it! Always check with your local banks or credit unions More

by Cnlsalesmanager
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Nikki Di Lollo, Charles Williams
Report | Print
Nov 14, 2022 -

Schaumburg Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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