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Schaumburg Lincoln

Schaumburg, IL

4.6
666 Reviews

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 666 reviews

December 29, 2022

Service manager Monse took very good care of me making sure that I had a nice rental car while my Lincoln was in for an extended period of time. She provided timely update and was most attentive. Great More

by ggreenwood60641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Lackman
Dec 29, 2022 -

Schaumburg Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaumburg Lincoln, we look forward to having you as one of our valued customers for many more years to come!

December 28, 2022

Would absolutely never buy another car here. Never received the after sale promised items. Disappointing More

by TERRIANNMERTZ
Recommend Dealer
No
Employees Worked With
Nikki Di Lollo, Dennis Voice
Dec 31, 2022 -

Schaumburg Lincoln responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 28, 2022

Great dealership, extremely helpful salesperson Tina! Would highly recommend for a friendly and knowledgeable experience. More

by KingJames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gors, Tina Tufo
Dec 28, 2022 -

Schaumburg Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2022

Eddy Ramirez and the service team did a great job! Very courteous and professional and kept me up to date all along the way. Hope you guys enjoyed the donuts as my appreciation for excellent service More

by John Todesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Ramirez
Dec 26, 2022 -

Schaumburg Lincoln responded

Thank you for taking the time to leave us this great five-star rating. We're thrilled to hear that Eddy and our crew were excellent to work with. Thank you for choosing Schaumburg Lincoln, John. We truly appreciate your business and look forward to having you as one of our valued customers for years to come. P.S the donuts were scrumptious, thank you.

December 21, 2022

Great service. Eddy went above and beyond by having my car hand-washed even though the cold weather prevented a regular wash. More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
Dec 22, 2022 -

Schaumburg Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eddy and our team, Marty, and we look forward to working with you again.

December 18, 2022

All staff is open and friendly. But, when I picked up the car, the shop was not ready to deliver. I wasted 3 hours and next day, I could pick up. More

by TOMOYA.YAMAGUCHI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Delacruz
Dec 20, 2022 -

Schaumburg Lincoln responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Tomoya, feel free to contact us at your convenience.

December 13, 2022

Just had an amazing experience with the service department here at Schaumburg Lincoln. Monse was AMAZING, the service I received and everyone I had the pleasure of dealing with were so kind and hel More

by KELSEYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monse Mendieta
Dec 13, 2022 -

Schaumburg Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Schaumburg Lincoln!

December 01, 2022

Great purchasing experience. Thank you Bob Sharp for going above & beyond. Purchased vehicle online. Flew into town. Rob kindly offered to pick me up at the airport on his da More

by Bret
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sharp
Dec 02, 2022 -

Schaumburg Lincoln responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Schaumburg Lincoln are glad to have you as a customer.

November 29, 2022

My experience with the dealership was a wonderful experience they helped me with bad credit get the car I wanted with warranty.they are the best will definitely recommend and will be back More

by ASHLEYB201121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Williams, Casey Davidson, Dominic Venturella , Robert Skinner, Dylan Smith
Nov 29, 2022 -

Schaumburg Lincoln responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Schaumburg Lincoln!

November 28, 2022

Bob Skinner was a great sales person, Bob made sure that my wants we’re all fulfilled and I would recommend Bob and his team at Rohrman Lincoln anyone interested in a newer used vehicle thanks again Bob More

by Lincoln 2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Skinner
Nov 29, 2022 -

Schaumburg Lincoln responded

Thank you for taking the time to share your thoughts on working with Bob and our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! We look forward to working with you again.

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