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Schaumburg Lincoln

Schaumburg, IL

4.6
667 Reviews

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 667 reviews

January 18, 2023

It was a pleasure working with Robert Sharp. He was very knowledgeable and helpful. He made the process smooth and easy. I would definitely recommend working with him to my family and friends. More

by monikas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sharp
Jan 19, 2023 -

Schaumburg Lincoln responded

Thank you so much for choosing Schaumburg Lincoln! Congrats on your new purchase, and let us know if we can be of any more assistance!

January 16, 2023

Anthony and Marco were great. Worked with us and got us a great deal on our dream car. More

by carlady1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Caruso
Jan 17, 2023 -

Schaumburg Lincoln responded

Here at Schaumburg Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Anthony and Marco, and it was a pleasure having you at the dealership. We appreciate your review!

January 13, 2023

Great to work with! Anthony was great to work with. Helped answer all of our concerns and set us up with a great vehicle. More

by MG
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Caruso
Jan 13, 2023 -

Schaumburg Lincoln responded

Thank you for choosing Schaumburg Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 13, 2023

Friendly service, car was ready same day for wheel alignment, tire rotation and oil change. The car drives much better, and was returned to me washed. More

by KMURSCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy was my service contact
Jan 15, 2023 -

Schaumburg Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 12, 2023

Clean, comfortable, staff very friendly and sincere. Our salesperson, Nikko, is delightful. Engaging and very knowledge More

by Dianagraf1231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikko Weathers
Jan 12, 2023 -

Schaumburg Lincoln responded

It's great to hear that Nikko was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaumburg Lincoln!

January 12, 2023

Everyone was very friendly and glad to have a great place to get my car serviced. More

by STUCCIARELLI.VVNFP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta, Monse Mendieta, Ryan Jallick, Jessica Mazurkiewicz, Faith Potts
Jan 13, 2023 -

Schaumburg Lincoln responded

Thanks for sharing your thoughts about your experience with Schaumburg Lincoln. We appreciate your business and hope to see you again soon!

January 11, 2023

Great customer service experience, along with everyone being very people pleasing. Pretty much gave us exactly what we had asked for. More

by Chloebecker19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovonn Griffin, Barry Ross
Jan 11, 2023 -

Schaumburg Lincoln responded

Thank you for your business and this review, Chloe. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 11, 2023

Nikko was simply the best person possible when it came to purchasing a car. He was very kind, flexible and understanding of my family’s approach to buying a car. He introduced me to several other members of More

by Adhillon317
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikko Weathers
Jan 12, 2023 -

Schaumburg Lincoln responded

Here at Schaumburg Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Nikko, and it was a pleasure having you at the dealership. We appreciate your review!

January 11, 2023

I came to bob rohrman Lincoln looking for a new car and I came to see Anthony. He was AMAZING, humble and very down to earth. The car that I wanted for waiting for me when I pulled up to the dealership. I wa More

by Breanna Ward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Caruso
Jan 12, 2023 -

Schaumburg Lincoln responded

Here at Schaumburg Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Anthony, and it was a pleasure having you at the dealership. We appreciate your review!

January 10, 2023

Service technicians do not have enough knowledge and ability to fix the problems. They should focus on customer pain points. More

by AP.MATHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Mazurkiewicz
Jan 11, 2023 -

Schaumburg Lincoln responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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