Back

Schaumburg Kia

Schaumburg, IL

4.3
2,738 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

Directions

By Type

2,738 Reviews of Schaumburg Kia

July 15, 2022

Thank you Mark for all of your help! You were very knowledgeable and friendly, I will be contacting you for my next service on the Sportage! More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Jul 15, 2022 -

Schaumburg Kia responded

Thanks, Nikki, for the five-star review for Bob Rohrman Schaumburg Kia! It was a pleasure to assist with your Kia Sportage purchase, and we'll let Mark know how appreciative you are of his customer service. Enjoy every mile!

July 15, 2022

I was visiting from Virginia when I experienced rough idling and the check engine light lit up. I called your dealership and the service department welcomed me. The software repairs were made and I was More

by Juenger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
Jul 15, 2022 -

Schaumburg Kia responded

Your review is music to our ears! We're elated our team greeted you with friendly and efficient assistance that accommodated your service needs. Many safe and happy miles from everyone at Bob Rohrman Schaumburg Kia!

July 14, 2022

The service is always excellent. The crew is friendly and helpful. All of the work is great. More

by JCLPERCUSSION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles, Isaac Basurto
Jul 14, 2022 -

Schaumburg Kia responded

Delivering consistently excellent service is what we strive for at Bob Rohrman Schaumburg Kia! Thank you for the 5-stars, and have a lovely day.

July 14, 2022

Hard time getting second car key still waiting and I hope that you have sent my payoff to capital one and every time I call and ask for someone i get their voicemail ? More

by WILLIAMMACK731
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Michael Mallory, Matthew Pavone, Aldo Rodriquez
Jul 14, 2022 -

Schaumburg Kia responded

Thank you for sharing your experience with us. Please don't hesitate to reach out to us directly if you have any questions or concerns. We truly appreciate your business and hope to see you again!

July 13, 2022

Overall the process was easy enough. However, had to spend time following up on several items that were not done right, contrary to what Gabriel the salesperson explicitly assured me o More

by ASHER77UA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi, Todd Pruitt, Gabriel Biggs
Jul 14, 2022 -

Schaumburg Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 13, 2022

This dealership provided excellent service to me Fil. . service representative was very kind to me kept me informed and return my car to me in a timely manner... I would never take my car anywhere else... More

by Barb mckay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Principato..5 star servoce!!!!!!!
Jul 13, 2022 -

Schaumburg Kia responded

Your review is what we love to see, Barb! We're thrilled our team welcomed you with fantastic, informative, and prompt service that's earned Bob Rohrman Schaumburg Kia your confidence. Until next time!

July 13, 2022

Have been having an excellent experience with auto service ever since Isaac B., Became my service advisor. Easy to make appointments with and follows up on any issues or recommendations. More

by S.A.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
Jul 13, 2022 -

Schaumburg Kia responded

Thank you for trusting the Bob Rohrman Schaumburg Kia team to take care of you! We appreciate your business and kind words about the team. See you next time.

July 13, 2022

The service department was quick with good follow. up. I believe I was dealing with Issac. More

by MEZ145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
Jul 14, 2022 -

Schaumburg Kia responded

We are delighted Isaac and the rest of the team provided fast, communicative assistance that shaped a positive experience. Many safe and happy miles from everyone at Bob Rohrman Schaumburg Kia!

Jul 16, 2022 -

MEZ145 responded

Five stars for this maintenance visit

July 12, 2022

Friendly, honest staff! Very helpful and timely. I feel they worked the best deal for us that they could. More

by TRAYMOND1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Todd Pruitt, Aldo Rodriquez, Victoria Matheson
Jul 12, 2022 -

Schaumburg Kia responded

Thanks for your feedback on your recent visit to Bob Rohrman Schaumburg Kia. It is great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 12, 2022

The service provided was fast and friendly. I was greeted by the manager when I arrived. More

by EDWARDSWEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Principato
Jul 12, 2022 -

Schaumburg Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

...
54
...