Schaumburg Kia

I would recommend this dealership because of Kurt the General Manager. I bought a used vehicle and because of Kurt I felt it was a great experience. Did everything he could to make it a smooth transactio General Manager. I bought a used vehicle and because of Kurt I felt it was a great experience. Did everything he could to make it a smooth transaction. More

I was referred to this dealership by a friend that had previously had a great experience with a salesperson by the name of Jorge Lopez. The friend ranted and raved about how great the customer service wa previously had a great experience with a salesperson by the name of Jorge Lopez. The friend ranted and raved about how great the customer service was that based on that I decided to visit this dealership in hopes that I would receive the same customer service. Upon my arrival I was greeted by a few staff members but made sure that i asked for Jorge. Jorge came to my assistance in the matter of minutes. I decided not to tell him that I was referred by a friend to see if I would get the same customer service, Jorge exceeded my expectations and then some. Jorge was very informative about the inventory that was available to me and made my experience unlike any other visit to a dealership. Jorge asked what I was interested in and provided me with several different options that catered to my needs. I was given the opportunity to test drive the vehicle I was interested in and knew immediately I would be driving this car home if the price was right. I did my research before going to the dealership and when I was given the price of the car it was less than I expected to pay which made my decision even easier. Jorge was very personable and easy to talk to that I will surely recommend him to anybody else I know that is in the market for a new and or used car. The facility was also very well kept and was very clean. The staff was very attentive and made sure I was as comfortable as possible during the time spent there. More

As soon as I walk in I was greeted by Mr. Lopez with a smile. Mr. Lopez showed me the cars I wanted to see and also went above and beyond to help me out. Great service would recommend him for anyone that smile. Mr. Lopez showed me the cars I wanted to see and also went above and beyond to help me out. Great service would recommend him for anyone that is going to purchase a vehicle. More

Purchased a new SUV from Brian this past weekend. Brian helped me pick out the perfect vehicle for me and at great price. Need a car? Go see Brian and tell him Dave send you. helped me pick out the perfect vehicle for me and at great price. Need a car? Go see Brian and tell him Dave send you. More

I went to service dept on a Saturday with a bolt in my rear tire and had the temporary spare on . It was raining out and service was closing in 10 minutes . Well I dealt with a service rep named Keith and rear tire and had the temporary spare on . It was raining out and service was closing in 10 minutes . Well I dealt with a service rep named Keith and he went out of his way to make sure my tire was fixed even though I noticed the time and said I would come back Monday. He insisted time didn't matter. Then he checked the other tires to make sure all was good and it turned out there was a bolt stuck in the other tire !!! I bought my KIA Sorrento at this dealer a year ago and have been treated great every time I go in for service etc. They are one dealership that treats you as though its the first time there even a year latter wich is pretty rare. From sales to service I recomend them !! And Keith thank you for not pushing me off to make an appointment THAT IS SERVICE !! More

I am a woman shopping alone and they treated me with respect and gave me an excellent price and made me feel very comfortable. The car was ready when I came to pick it up and the salesman spent a great respect and gave me an excellent price and made me feel very comfortable. The car was ready when I came to pick it up and the salesman spent a great deal of time with me making sure I understood how to use all the features and operate the car safely. More

Would have to say that my salesperson Teddy and the General Manager Kurt Blankenburg went above and beyond our expectations and made this the best and smoothest transaction ever and they have definitel General Manager Kurt Blankenburg went above and beyond our expectations and made this the best and smoothest transaction ever and they have definitely gained a customer for life and will recommend them to everyone. Kyle More

I wish more dealership had the customer service skills this one had. I never felt pressure to buy right now, I went in to test drive A kIA Optima with a Dec. purchase date in mind. Like most dealership this one had. I never felt pressure to buy right now, I went in to test drive A kIA Optima with a Dec. purchase date in mind. Like most dealership they did try to help me make my purchase sooner. But once they understood thsy stayed with my date, and continued great customer service throught out. More

My mother, my sister and I were greeted by a salesman, Bob Ingo, at the Kia Schaumburg dealership today and because of his professionalism, attentiveness and kindness-- my sister went home with a car toda Bob Ingo, at the Kia Schaumburg dealership today and because of his professionalism, attentiveness and kindness-- my sister went home with a car today. Bob not only answered all of our questions (and we had a lot) but he took the time to thoroughly explain the features and benefits of the car, as well as walk us through the functionality and shows us all the gadgets of the car. My family have purchased several cars in the past but never encountered such a kind and attentive sales person. My mother actually asked me if she could tip him because he was so nice. The price of the car was a bit more than what my sister wanted to pay but after the kind treatment that we all received from Bob, we couldn't walk away so we bought it and we are all very excited about the new purchase. I too plan to purchase a car in the next 12 months and I was leaning towards purchasing a Hyundai but Bob totally changed my mind. I will be purchasing a Kia Sportage from him. I hope Bob is still there when I return in 12 months. More

Being in the market for a new car for the first time in 10 years I had an idea of what I was looking with price being a factor. With a number of dealerships located in a small area I set out to see what wa 10 years I had an idea of what I was looking with price being a factor. With a number of dealerships located in a small area I set out to see what was available. Stopping at 6 different dealerships I found the Kia Soul was the car I found the most interesting. My sales rep Susan was professional and engaging without coming across as fake. Having stopped at a few dealerships that day this is not always the case. She took the time to go through all the details of cars that were available and what worked best for me. I stopped in two days later and bought the car. Everyone I dealt with at Kia was pleasant but Susan stood out as helpful and genuine. More