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Schaumburg Kia
Schaumburg, IL
2,737 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,737 Reviews of Schaumburg Kia
September 19, 2015
Excellent service..... Very professional We drove from the Quad Cities to look at a used Dodge caliber at Patrick Hyundai in Schaumburg that they had on their web site,,,, When we got there t We drove from the Quad Cities to look at a used Dodge caliber at Patrick Hyundai in Schaumburg that they had on their web site,,,, When we got there the car looked different from the photo on the web...I had called ahead to make sure the car was there,,,,upon arriving we found that the car had a check engine lite on and a bag of wiring harnis in the trunk...the salesman said he would have it checked out.. We felt like we were getting the runaround seeing that they knew we were driving 2 1\2 hrs. to see this car...me and my wife decided to check out the dealership next door( Bob Rohrmans Schaumburg kia ) they happened to have a used Dodge caliber for sale,,,,,,,we inquired about the car and Matt Baker our sales man was very helpful and professional,,, we felt that the sales team at Bob Rohrman Schaumburg kia treated us awsem , we also felt they were honest and sincere ...we purchased that Dodge caliber form Schaumburg kia ,,,,, awsem people ,, great deal,,,, great car,,, couldn't be happier,,, I'll have no problem driving 2 1\2 hrs. to Bob Rohrman Schaumburg kia for our next car............. More
by cherokee1
Employees Worked With
Matt Baker, Teddy Dziedzic, Mark Urbach
August 28, 2015
Highly unethical Classic bait and switch. I even made sure to call the dealership before I made the long drive to look at a car I saw on line. By their own admission t Classic bait and switch. I even made sure to call the dealership before I made the long drive to look at a car I saw on line. By their own admission the manager and the person I spoke with on the phone were aware that the price on the ad I saw was wrong but they let me and my husband drive there anyway and decided instead of calling me they would let us know about the mistake when we got to the dealership. We drove an hour to the dealership and they left me standing around for another half an hour or more while they checked with "whoever" to see what kind of deal they could make me if I purchased the car. They offered it to me at about $2,200 over the advertised price. I'm not quit sure if this is illegal but I am certain it is HIGHLY UNETHICAL. I can't say anything about the cars they sell but beware that even calling the dealership ahead of time does not insure you will see what was advertised on line. I am not talking about one rogue sales person. The management was aware of all this and still let me make the drive in. Consequently, I left the dealership about five hours ago and the car is still listed at the deceptive price that brought me in! That was the last straw and what made me sit down to write this review in the first place. This dealership is not to be trusted More
by gingin
Employees Worked With
Arnita
August 14, 2015
Bad Sales Team Last week visited there location looking for 2015 hybrid model there staff cant find a single car up to 3 hours. They dont know where r these cars als Last week visited there location looking for 2015 hybrid model there staff cant find a single car up to 3 hours. They dont know where r these cars also they try to steal and cheat pepole with there bad tectics. Our overall very bad experience with them sorry to say More
by azee
Employees Worked With
Teddy Dziedzic
June 16, 2015
Horrible Aftermath I went to this dealership due to the sole fact that they had helped my sister when she had financial problems. I went in with a co-signer (my dad) and I went to this dealership due to the sole fact that they had helped my sister when she had financial problems. I went in with a co-signer (my dad) and was originally told that we couldn't lease a vehicle becuase you need a credit score of at least 700. After telling them that one of us had a credit score over 700, they changed their story and said they couldn't give me a lease because my co-signer and I lived in different households. I find that a little ridiculous since I should be able to have my dad cosign and not have to live with him. The salesman also made a comment about my age when we asked about leasing. Like he found it shocking that a 22 year old could have a full time job and afford a new car. We then decided to see what my payments would be if I bought the car, instead of leased it. We signed the paperwork for them to run our credit ONE time. When it came back that the payments would not be affordable with my budget, I told them that I was deciding to look elsewhere. They then went through the whole process of telling me they could get me in to another car on the lot that would fit my budget. I eventually left without a car. I later find out that they ran my credit with 13 different lenders without my permission. There is now a huge list of Hard Inquiries on my credit report, and my credit score has dropped drastically. I don't know who taught these guys how to operate, but it is illegal for a business to run your credit without permission. I signed for ONE credit inquiry, not 13. I think the salesman was mad because, after talking for 2 hours, I said no and walked out. More
by dahlia92
Employees Worked With
I don't remember who I worked with
June 15, 2015
FRUSTRATING EXPERIENCE I left this dealership VERY disappointed and angry. I put a deposit down on a Kia Soul to hold the vehicle and lock in the price. When I got to the de I left this dealership VERY disappointed and angry. I put a deposit down on a Kia Soul to hold the vehicle and lock in the price. When I got to the dealership no one could locate this car, and the only one they claimed they could get was 2 hours away and close to $4000 more than the price I had been quoted. They were unwilling to work with me towards a price that was any less than $500 off MSRP despite the fact this was their own error. I felt like I was arguing with the staff the entire time and talking in circles. They informed me there were only 3 vehicles in the state of IL which matched my preferences, however other dealerships I visited afterwards had no problem getting me that exact vehicle within 24 hours and several thousand under MSRP. The salesman also forgot to give me my drivers license back so I had to return to retrieve it. More
by allyson720
Employees Worked With
Arnita
May 14, 2015
Promises fall short I leased a 2015 Kia Sportage from this dealership on 3/26/15. When finished filling out the paperwork, I had to wait an additional 30-60 minutes for m I leased a 2015 Kia Sportage from this dealership on 3/26/15. When finished filling out the paperwork, I had to wait an additional 30-60 minutes for my car to be cleaned and filled with gas. I also left the dealership without a spare key or gps chip but was assured they would get them to me a.s.a.p. Two weeks later I received my spare key (after several excuses as to why it took so long). SEVEN weeks later, I still don't have my gps chip. After repeated calls to the dealership to follow-up on the gps chip I am still being told that they cannot find the chip and making a new one is very expensive. The salesman, Omar, told me that the matter was out of his hands at this point and the general manager has not called me back as of this moment. This is the second vehicle that I purchased/leased from this dealership and am very disappointed by the substandard services. My original purchase in 2014, under the old management and sales team, was much better than the recent purchase. Needless to say... I will not be recommending this dealership to anyone!!!! More
by Kevin
Employees Worked With
Omar Montesinos, Teddy Dziedzic
April 18, 2015
THIS CAR!!! Buying our new 2015 Kia Forte was a very fun experience! Our salesman, Leonides Garcia, was very professional, yet fun! He truly made a stressful even Buying our new 2015 Kia Forte was a very fun experience! Our salesman, Leonides Garcia, was very professional, yet fun! He truly made a stressful event turn into a great and successful adventure! Thank you!!! We found the keys!!!! :) More
by jkmoran88
Employees Worked With
Rich Powalish
April 14, 2015
Leonides! WHAT A SALESMAN I came in for service and did not expect to walk out with a brand new Sportage, but after chatting with Leonides I knew that today was the day that I I came in for service and did not expect to walk out with a brand new Sportage, but after chatting with Leonides I knew that today was the day that I would see 0 miles. THANKS. More
by Larry.P
Employees Worked With
Teddy Dziedzic
April 13, 2015
Great service Nice staff. Dimitri was great - wasn't your typical used car sales dog. Nice warranty offering. Finance manager was willing to deal. Cool. Word. Quota Nice staff. Dimitri was great - wasn't your typical used car sales dog. Nice warranty offering. Finance manager was willing to deal. Cool. Word. Quota. More
by Heheidbsbaj
Employees Worked With
Rich Powalish
April 10, 2015
good deal Kia has come a long way we got a very nice car for a good deal.thanks to all the kia staff for working hard to find us the perfect car for a perfect Kia has come a long way we got a very nice car for a good deal.thanks to all the kia staff for working hard to find us the perfect car for a perfect price. More
by annan
Employees Worked With
Leonidas Garcia
